Aasheesh Watts’ Post

Losses down, revenues up - Freshworks new CEO has a strong first quarter in the top job: Things appear to be heading in the right direction as customers trial AI functionality across the board. http://dlvr.it/TBJRpN

Is your customer service tool slowing you down? Here’s an AI-powered customer service solution alternative! Register to learn more!

🚀 Ready to boost efficiency and collaboration? Catch Oliver Keegan and Dennis Wahome from Freshworks at 11:05 AM on June 5th! 🌟 They'll showcase how ServiceOps redefines business success by enhancing synergy between IT and operations. Learn how to: 🔹 Implement state-of-the-art automation and AI/ML analytics 🔹 Optimise workflows and increase productivity 🔹 Break down silos with Freshservice ServiceOps 🔹 Drive operational excellence with real-world success stories Don't miss this chance to transform your operations! 🛠️ #ITSM #ServiceOps #Efficiency #Collaboration #SDIEvents #Freshworks

Psst… is your customer service tool slowing you down? Well, here’s the good news. There’s a seamless, AI-powered customer service alternative. Check out Freshworks upcoming webinar on July 17 to learn more about our: Easy-to-use interface Conversational support across channels Built-in AI-powered bots Register here:  https://lnkd.in/gdvgk-NG #customerservice #customersupport

Psst… is your customer service tool slowing you down? Well, here’s the good news. There’s a seamless, AI-powered customer service alternative. Check out Freshworks upcoming webinar on July 17 to learn more about our: 1) Easy-to-use interface 2) Conversational support across channels 3) Built-in AI-powered bots Register here:  https://lnkd.in/g8SSnQVs Stephen Livingston & Zohria N. #customerservice or #customersupport

According to our Value Engineering ROI calculator, investing in Freddy Copilot could lead to an impressive 187% return on investment! Now on to the exciting news - Freshworks' always-on AI assistant is now officially available to all customers.👇🤩🚀

According to our Value Engineering ROI calculator, investing in Freddy Copilot could lead to an impressive 187% return on investment! Now on to the exciting news - Freshworks' always-on AI assistant is now officially available to all customers.👇🤩🚀

Join Freshworks on April 3rd to see how Freshservice delivers employee delight, increases service desk efficiency, and realizes greater ROI. We’ll show you how to achieve AI maturity for IT and business operations in 3 steps: 1) Improve quality of service delivery with AI-powered productivity and efficiency tools 2) Enable effective self-service with utilizing AI-powered Virtual Agents for humanized, zero touch and conversational first line support 3) Optimize service operations by leveraging service desk data to identify trends and proactively take actions Learn more and register --> bit.ly/3PB8T2O

Couldn't agree more. Build the platform first - enterprise play is unique and one size fits all works, but only to a certain scale/limit. You will be surprised how very similar companies operating in the same space catering to a similar set of clients/customers have completely different process - as there is no standard playbook. Enforcing a standard through a product is self-contradictory - though there are best practices that can be adopted.

Today, Our CEO, Manish, had an inspiring meeting with the tech maestro himself, Mr. Kiran Darisi. This marks a significant step in exploring potential collaborations for our next business venture. Kiran Darisi, a founding member and the technical backbone of the globally acclaimed software company Freshworks, has been instrumental in scaling it from the ground up to a staggering 800M users. His expertise in system design and tech advisory is unparalleled. The focus of our discussion? Building the right system design for our upcoming Next-Gen MES Platform. We're talking about a platform that's not just an upgrade but a revolution in manufacturing execution systems. Kiran's current project is equally groundbreaking. He's developing an ITSM Solution along with Vijay, an innovative blend of an AI assistant, IT service desk, and workflow automation. The goal? To drastically reduce costs, skyrocket satisfaction, and maximize productivity. Atomicwork We're thrilled about the possibilities this meeting opens up for us. Stay tuned as we embark on this exciting journey, propelled by tech innovation and collaborative genius! #BusinessCollaboration #TechInnovation #MESPlatform #Leadership #Freshworks #ITSM #AI #SystemDesign #Productivity