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**Microsoft Outage Causes Frontier Airlines to Briefly Ground All Flights** =========================================================== A recent Microsoft outage caused Frontier Airlines to briefly ground all its flights on Friday. The airline's IT systems, which rely on Microsoft technology, were affected by the outage, leading to the suspension of all flights. The outage, which lasted for about an hour, affected Frontier Airlines' check-in, baggage handling, and other critical systems. The airline's crew and passengers were affected, causing inconvenience and delays. Frontier Airlines apologized for the disruption and worked to resolve the issue as quickly as possible. The airline's IT team worked with Microsoft to resolve the issue, and flights resumed after the outage was resolved. The incident highlights the importance of reliable IT systems in the airline industry, where even a brief outage can cause significant disruption and impact passenger safety. Source: https://lnkd.in/gQEd7w2f Update Date: 2 hours ago

Businesses worldwide are gradually coming back on track after the recent Microsoft outage, which also affected passenger aviation and air cargo, resulting in flight delays and cancellations. STAT Times has covered what has happened in the industry, incorporating various inputs. Read my latest report on this: https://lnkd.in/d7TZyN9M STAT Times, STAT Media Group, Reji John, Jyothi Shankaran, Libin Chacko Kurian, Nehal Gautam, Rajarshi Chatterjee

How about that? Southwest Airlines remains operational during a widespread IT outage affecting other airlines, largely due to its use of the outdated Windows 3.1 operating system, which is 32 years old. This legacy system has shielded Southwest from issues caused by a CloudStrike update that disrupted scheduling systems globally. While many major carriers faced cancellations and groundings, Southwest's reliance on this antiquated technology has unexpectedly proven beneficial in this crisis, allowing it to maintain smooth operations amidst chaos in the aviation sector[1][2][3][4]. Citations: [1] A Windows version from 1992 is saving Southwest's butt right now https://lnkd.in/enFke9Xn [2] Southwest Airlines Saved From Global IT Outage Thanks To 32 ... https://lnkd.in/ej5xD2bA [3] How Windows 3.1 is saving Southwest's butt | Digital Trends https://lnkd.in/e_QYpZSc [4] Huge Microsoft outage hits airlines — live updates on Delta, United ... https://lnkd.in/eeSzn-Fg [5] ScottW on X: "Southwest Airlines still flying cause they're still on ... https://lnkd.in/e-RDQXyy

Why Southwest Soared While Other Airlines Crashed. Glitch in the Matrix? The recent CrowdStrike update sent shockwaves through the airline industry, grounding flights and causing chaos for travelers. But amidst the cancellations, one airline stood out: Southwest. While American, Delta, and United scrambled, Southwest continued operating smoothly. The reason? A twist of fate (or perhaps a lack of it) regarding updates. Southwest's reliance on older technology, predating the integration of CrowdStrike into Microsoft's offerings, shielded them from this particular bug. This incident raises some interesting questions: Modernization vs. Stability: Newer technologies promise efficiency and security benefits, can they also introduce unforeseen vulnerabilities? Is there a sweet spot between staying updated and maintaining a stable foundation? The Cost of Cutting Edge: Southwest's outdated systems, often a target of jokes, proved to be an unexpected advantage in this situation. Does this suggest a need for a more nuanced approach to technology adoption in critical infrastructure? The Future of Flight: As airlines continue to modernize their operations, how can they ensure they're future-proofed against unforeseen software glitches? Southwest dodged a bullet this time. Their situation reminds me of Mr. Burns from The Simpsons, going in for a checkup, only to discover a multitude of health problems that somehow miraculously cancel each other out, leaving him in perfect health. It's a similar surprise here. The industry as a whole needs to learn from this incident. Finding a balance between innovation and stability will be crucial to ensure a smooth and reliable flying experience for everyone. #TheSimpsons #SEEBURGER #DELTAAIRLINES #AMERICANAIRLINES #UNITEDAIRLINES #SOUTHWESTAIRLINES #CROWDSTRIKE #MICROSOFT

🚨 Global Technology Outage: Microsoft Cloud Issues Disrupt Major Airlines 🚨 A significant technology outage has hit Microsoft's cloud services, causing widespread disruptions in the aviation industry. Major airlines, including Delta and American, have been severely affected, leaving many flights grounded until further notice. This incident highlights the critical dependency of various sectors on cloud services and underscores the importance of robust disaster recovery and contingency planning. At SkyHighGrowth, we understand the stakes and are dedicated to ensuring our clients have resilient and secure infrastructure to withstand such unforeseen events. Read more about the outage and its impact here: https://lnkd.in/eebbKU2J Stay tuned for updates and insights on how to safeguard your business from such disruptions. #CloudOutage #Microsoft #Aviation #DisasterRecovery #SkyHighGrowth

Due to Microsoft Outage major airlines such as United, Delta and American Airlines have issued a "global ground stop" on all of their flights. Other airports - including in Berlin, Tokyo and Delhi - are also impacted. What would you do in such situation? Most of us are familiar or used to with the processes which typically (or now a days normally) done by machines. Having such kind of an outage many airlines and airports have to go back in 1970s era where this process such as check-in done manually. But I feel going to manual process is not the real challenge, having no or less experience about manual process will lead to a chaos. To avoid what an airline or airport should do? Handling airline passengers during any outage can be challenging, but I feel there are some basic or traditional steps can be taken to ensure a smooth experience: 1. Communication: Keep passengers informed about the situation. Use public/common social media, and email to provide updates. 2. Assistance: Offer help with rebooking flights. Have staff available to assist passengers directly and answering questions. 3. Alternative Solutions: Use traditional backup systems or manual processes to manage check-ins, boarding, etc 4. Empathy: The most important is to show understanding and patience. Acknowledge the inconvenience and reassure passengers that you are doing everything possible to resolve the issue. This goes both ways airline/airport employees and passengers. 5. Coordination: Side by side work closely with IT teams to resolve the outage quickly and with other airlines to accommodate affected passengers.

Widespread technology outage grounds hundreds of US flights! Here's the scoop on how it hit the airlines: - Delta Air Lines: Paused global flights, now slowly resuming some, and travel waivers were issued. - American Airlines: Resolved issue, flights back on since 5 a.m. ET. - Spirit Airlines: The reservation system is down. - Southwest Airlines: Unaffected by the outage (☺️ tell us your secrets!) - Frontier Airlines: Grounded by Microsoft outage, offering refunds. This tech disaster shook up the whole industry, causing major chaos and confusion. As a pilot, you must be prepared for anything. Flex Air remains dedicated to training future pilots to navigate and manage anything that comes their way with confidence and expertise! #globaloutage #itoutage #flexair

**Delta Airlines Still Struggling to Recover from Microsoft Outage** It's astonishing to see how a technology outage can have a ripple effect on various industries, including the aviation sector. The recent Microsoft outage has caused significant disruptions to Delta Airlines' operations, resulting in flight delays and cancellations. While I understand that technology failures can happen to anyone, it's crucial for companies like Delta and Microsoft to have robust backup systems in place to minimize the impact on their customers. In today's digital age, it's unacceptable to have such outages, especially during peak travel seasons. I hope Delta Airlines and Microsoft are taking concrete steps to prevent such outages from happening in the future and to better communicate with their customers during times of crisis. #DeltaAirlines #MicrosoftOutage #AviationIndustry #TechnologyFailures #CustomerService #TravelDisruptions Source: https://lnkd.in/g6MjyTV7 Update Date: 1 day ago