David A. Richards’ Post

Watching change management in real-time. Reflect for a moment. We are all being asked to change the way live, at quite a profound level. Our habitual paradigms are shifting, maybe permanently, and the world seems more uncertain than many of us have experienced before. We are being asked to change we way we live and work by our leaders. Most of us see a compelling reason for the change and how we can personally benefit from it. Some people are less compliant, as they can't see a sustainable answer to 'what's in it for me?' As Gartner Research has recently said, to paraphrase, "The success of change programmes is mainly due to the CAPABILITY of people to change, not their COMMITMENT to change". That's why government and business leadership needs to give the people the ability to change behaviour, not just tell them they should. Something for us all to consider as we move through uncharted waters. Steve Cook Malcolm McDonald Peter Strohkorb Advisory Gartner for HR Gartner for Communications #changemangement #coranavirus

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