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As the fuel and convenience industry evolves to match new consumer habits, staying ahead means evolving customer engagement strategies. Adopting innovative and flexible technology is crucial for F+C retailers to turn consumer behavior shifts into opportunities. Learn more about creating seamless, self-service experiences that meet and surpass customer expectations: https://dbdnx.co/3Zcg3zU

As the fuel and convenience industry evolves to match new consumer habits, staying ahead means evolving customer engagement strategies. Adopting innovative and flexible technology is crucial for F+C retailers to turn consumer behavior shifts into opportunities. Learn more about creating seamless, self-service experiences that meet and surpass customer expectations: https://dbdnx.co/3Zcg3zU

As the fuel and convenience industry evolves to match new consumer habits, staying ahead means evolving customer engagement strategies. Adopting innovative and flexible technology is crucial for F+C retailers to turn consumer behavior shifts into opportunities. Learn more about creating seamless, self-service experiences that meet and surpass customer expectations: https://dbdnx.co/3Zcg3zU

Explore the shifting dynamics of customer engagement with Toby Barbour, CEO of Connected Commerce, in our latest Get Real episode. Toby discusses the transition from traditional retail to direct brand-customer connections and its market impact. Stay tuned for more insight into the retail market and customer expectations!

Peak season is here, and businesses must find strategic ways to stand out. During the holidays, shoppers flock to megaretailers for fast delivery. But there's a powerful way you can compete: Enhancing the delivery experience. More than half of consumers (53%) value the experience a company offers as much as its products, and fast, convenient, transparent delivery plays perfectly into the customer satisfaction realm. Click through to learn how your business can leverage on-demand delivery to improve customer satisfaction, build loyalty and boost business: https://lnkd.in/ekrnvwHA #PeakSeason #Ecommerce #CustomerExperience

Three stats that show how customer expectations are on the rise: Seventy-three percent of customers now say CX is the number one thing they consider when deciding whether to purchase from a company. (PwC) Forty-nine percent of customers who left a brand they’d been loyal to in the past 12 months say it’s due to poor CX. (Emplifi) Sixty percent of consumers have purchased something from one brand over another based on the service they expect to receive. (Zendesk CX Trends Report 2023)

🔮 The world of customer loyalty is constantly evolving. As we navigate through these changes, it's crucial to redefine our understanding of the loyalty journey.   🧩 Fulfilment dynamics play an instrumental role in this process. It's no longer just about rewards and points; it's about ensuring every touchpoint creates a meaningful connection with our customers.   Here are some key points to consider: ✔️ Personalisation: Tailor experiences to individual customer preferences. ✔️ Engagement: Foster ongoing interaction beyond the point of purchase. ✔️ Innovation: Continuously adapt and evolve your offerings.   By doing so, we can not only retain existing customers but also attract new ones, creating a sustainable cycle of growth 🔄   Remember, in a world where customers have endless choices, loyalty isn't given; it's earned 🏆 Let's redefine the loyalty journey together! 💼🌐   #CustomerLoyalty #FulfillmentDynamics #BusinessGrowth

As the fuel and convenience industry evolves to match new consumer habits, staying ahead means evolving customer engagement strategies. Adopting innovative and flexible technology is crucial for F+C retailers to turn consumer behavior shifts into opportunities. Learn more about creating seamless, self-service experiences that meet and surpass customer expectations: https://dbdnx.co/3Zcg3zU #fuel #convenience #retail #selfservice #kiosk #NACSShow

Today’s customers want the ability to choose how they interact with brands. They expect consistent, simple experiences that lead to higher satisfaction, regardless of channel. Explore four vital aspects brands must deliver to create lasting customer relationships and loyalty.

📣 ICYMI: Unlock the secret to skyrocketing customer loyalty and growth with brand rituals! 🌟 From personalized experiences to unforgettable moments, see how rituals can elevate your casino’s strategy. Dive into the full post! #CasinoMarketing #CustomerLoyalty https://lnkd.in/gw68iMaW