There are only really 3 KPIs that matter:
🎯 Customer Acquisition Cost
🎯 Average Order Value
🎯 Customer Lifetime Value
If you can master these, you are well on your way to building a profitable eCommerce business!
Corra published a 2024 Trends Report recently and the findings suggest that brands are focusing on customer retention and customer acquisition in 2024.
While these are fundamental aspects of an ecommerce solution, there are still new tips and tricks to learn to squeeze all possible value out of them.
Read our blog below to learn about 5 ways to increase ROI in your customer acquisition process. Also included is a link to the Trends Report so you can learn more about where commerce is headed throughout the year.
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What's your customer acquisition cost, and what's the expected lifetime value of your customers?
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Acquisition costs are sky-high, making customer retention more crucial than ever. But, at the same time, traditional post-purchase channels are increasingly oversaturated.
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Are rising customer acquisition costs keeping you up at night? You're not alone.
With costs rocketing over 200% in less than a decade, the battle for customer attention has never been fiercer.
But what if the key to growth wasn't finding new customers but nurturing the ones already cheering you on?
That's where customer lifetime value comes in. Increasing CLV is any ecommerce brand's golden ticket to deepening customer relationships and turning every interaction into a revenue-boosting opportunity.
Dive into our latest blog post to discover how stellar customer service can be your secret weapon in driving repeat business and ensuring your shoppers keep coming back for more.
Read our full article here: https://lnkd.in/dVxPN7kX#ecommerce#customerservice#tips#blogpost
We are exactly 1️⃣ week away from our webinar with Corso and Levitate Foundry to discuss all things customer retention! 📈
Check out the details below ⬇️
🗓️: Tuesday, July 23rd
🕚: 11:00 - 11:45 AM PST
📍: Online (🔗 to RSVP in comments)
Learn from industry experts about how to utilize each part of your business to boost your customer retention post purchase 💵
#CustomerRetention#eCommerce#eCommerceWebinar#PostPurchase
Most companies dedicate the majority of their time and resources to customer acquisition. However, efforts to enhance customer retention are frequently neglected.
In reality, retention yields a significantly higher return on investment (ROI) for advertising spend in many business models and is often more cost-effective than its counterpart.
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