#hiring *Head of Brand Operations (F&B) - IC*, *Hong Kong*, fulltime #jobs #jobseekers #careers #HongKongIslandjobs #SalesMarketing
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Global renowned brands in Food & Beverage (F&B) industry Job Description • Lead Brand, Marketing, Content & PR strategy• Manage marketing strategy and execution in support of flavor storytelling, product launches, and campaign executions/activations. Lead go-to-market strategy for LTOs to drive buzz, trial, and sales.• Liaise with the regional teams and consumer department team members to ensure consistency of message, voice, tonality, and alignment with other PR, Branding, and Marketing strategies• Build, test, and implement initiatives and experiences that connect the Group's consumer across channels and create the best possible brand experience to drive loyalty and retention throughout the Group's ecosystem.• Lead high-touch, magic-driving experiences for customers across channels, online and offline; surprise & delight initiatives. Own measurement and reporting for initiatives in collaboration with channel & marketing leads.• Own and maintain brand & marketing calendar, ensuring cross-channel alignment between business channels. Collaborate with marketing, creative, and channel leaders to ensure cohesion and flawless execution of consumer-facing communications during campaign and evergreen periods.• Partner with the Creative team to brief campaigns, projects, and marketing initiatives and ensure cohesive and flawless execution of campaigns across business channels and the brand.• Always be on the lookout of competition and trends and ensure you are always leveraging momentum.• Develop a yearly marketing strategy once a year for both online, offline, and within aggregators.• Develop yearly branding uplift and strategy once a year in collaboration with the Creative Designer squad.• Continuously evaluate and improve the end-to-end guest experience, including leading campaign postmortems and reporting• Partner with the social team and external agencies to create breakthrough, culture-driving marketing programs and content plans• Drive brand awareness to customers, suppliers, and potential collaborators.• Study brand coverage and industry trends and increase brand value and cuisine segment growth in the market.• Be an integral team member in providing all items needed for the brand playbook needed for brand expansion.• Develop thorough plans to increase brand awareness, sales, customer acquisition, retention on Aggregators with the Customer Success team.• Work cross-functionally with internal team members to provide valuable information for product launches, marketing campaigns, and setting product/brand success metrics• Build strong partnerships with cross-functional finance, operations, supply chain, and technology teams to translate strategic ideas into action - including menu innovations, marketing campaigns and pr
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