A TWO-PASSION CONSULTANCY: Customer Experience Expert & Speaker • A Floor, Wall, and Interior Finishes Direct Procurement Path for End-Users, Designers, Specifiers, and Purchasing Executives.
Demonstrating a whatever it takes mindset is central to showing passion for serving your customers. One bad customer experience can have a lasting impact, touching everyone in your organization. Think of it as The Ripple Effects of Poor Service. Video #7 puts it in a perspective you can visualize!
#passiontoserve#whateverittakes#rippleeffectsRalihttps://c1xmatters.com/
Do you know what happens when you consistently offer an exceptional customer experience? People run to your business.
It's not for me or anyone else to define what an exceptional customer experience is, but I feel strongly that it should be defined for your business. During our last Live Learning, we discussed the role of the service provider. Check out the full video on the HouJack DMS YouTube channel.
#SmallBusinessTips#HouJackDigitalMarketingSolutions#HouJackDMS#CareerCoach#CoachingWithG#VideoPodcastShow#HouJackDMSLiveLearning
Did you know around 86% of people are willing to pay more for a better customer experience? 👍
But, to make sure you’re delivering the best possible service, you need to make sure your agents have everything they need to deliver experiences that are second to none ✨
Take a look at our blog for top tips on getting your agent coaching off the ground so they can consistently go above and beyond customer expectations:
https://hubs.ly/Q02yYyw-0#AgentCoaching#CustomerExperience#CallCentreAnalytics
A Contemporary Portrait Photographer, specializing in High-End Headshots and Fine Art Portraits for busy professionals to attract an ideal client to their brand and SHOW THE WORLD WHO THEY REALLY ARE.
Fantastic article by Carl Gould, the author of an excellent guide for small businesses growth and development - "Biz Dev Done Right". Carl gives an amazing example how a business can reach a significant growth-spurt by rethinking its entire marketing approach.
Those of you who met me in person know, that "What makes you and your business UNIQUE?"- is one of my most favorite questions both in networking interactions and, most importantly, in the process of creating a high-end headshots/business portraits designed to attract an ideal client. This article provides an excellent excellent excellent example how asking a deeper version of this question, Carl coached a company through a transformation of an entire business, clientele, and, most importantly - its profits!
Presenting to a roomful of business people who happen to be photographers is no cookie: whether we see ourselves primarily as artists or as business professionals - it is a tough crowd to get us excited in the land of systems, operations, ROIs, and the most painful topic - marketing. Carl Gould's presentation at the professional photography conference - touched every single one of those. And managed to have a truly lasting impact: instead of noisily gravitating towards other halls towards other enticing presentations, the audience packed an entire off-stage seating area in a press conference style, bombarding Carl with more questions and pleas to elaborate on his ideas further.
Loved Carl's book. Currently - on an exciting reading binge through all the bits of wisdom he kindly shared here on LinkedIn.
🌟 The Power of Customer Experience: It's not just about the product; it's about the journey. Tip: Make it easy for customers to reach you, answer inquiries promptly, and leave no room for frustration. ]
#CXTip#CustomerSatisfaction
Customer Experience Excellence is a non-negotiable.
Knowing and understanding your customer is key to unlocking success.
Customers are not just transactions, they are at the heart of any establishment thus understanding their needs, desires and pain points enables businesses to tailor the offerings to match their expectations.
The future is crafted on knowing the customer journey and being part of it.
#CustomerExperience#WomenInBusiness#CustomerFirst#BusinessSuccess
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Social Media Manager | Content & social Media Marketing | Performance Marketing | Ad Campaign | Lead Generation| Paid Marketing | video editing | Graphic Designing | SEO expert | Off page Seo | Backlinking
🌟 The Power of Customer Experience: It's not just about the product; it's about the journey. Tip: Make it easy for customers to reach you, answer inquiries promptly, and leave no room for frustration. ]
#CXTip#CustomerSatisfaction
