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In his latest Observability 360 newsletter, John Hayes highlights a recent LI debate kicked off by Josh Grose: "Observability in the Dock" - challenging the approach observability vendors have been taking for decades (https://lnkd.in/ecyiXdfH). These challenges are what compelled us to start Causely, and why the deep expertise of Shmuel Kliger and our team in #causalreasoning is so critical to what we’re building. In the world of cloud-native applications and real-time data, every second of service disruption can have serious impact. While more metrics/logs/traces and better dashboards can improve observability tools, it still always comes down to *humans* interpreting the data and sifting through alerts to understand what’s happening - usually after the fact. What the industry actually needs is causal reasoning software (not humans) for the resolution and prevention of complex problems. This offers a significant leap forward by:  - Rapidly identifying root causes and their effects - Providing more consistent and explainable answers - Prioritizing actions based on a clear understanding of user impact - Preventing future incidents by showing potential problems and what-if scenarios To learn more, check out this article: https://bit.ly/3Y3NYdD. Better yet, try Causely in your live environment to see the difference: https://bit.ly/4cY83pW.

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Andrew Mallaband

Helping Tech Leaders & Innovators To Achieve Exceptional Results

1mo

As humans, we're wired for causality. We crave understanding the "why" behind everything. The reason organisations spend so much money on Observability is to understand not just "what" is happening but "why". Answering the "why" as you point out is time consuming and labour intensive. Anything that can help to get the "why" faster and more consistently in daily operations is not a nice to have its a must have capability. The science of Causal Reasoning provides a proven path to get there.

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