In the dynamic world of business, understanding how people make decisions is crucial for effective communication and customer engagement. Join Clive as he uncovers the intricacies of decision-making psychology and explores strategies to align your offerings with the way customers think. https://lnkd.in/gBr7aJwk #decisionmaking #businesspsychology #businesssuccess
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🚀 New Podcast Episode Alert! 🚀 🎙️ "Energizing Your Business by Creating Kinetic Customers and Cultivating Genuine Relationships" 🔥 In this must-listen episode of our podcast, I, Steve Ramona, am thrilled to have had the opportunity to dive deep into the entrepreneurial journey with the incredible Jason. Together, we explore the magic of centering our businesses around the heartbeats of our enterprises - our customers. 🌟 We unpack the concept of 'kinetic customers' - those actively engaged and propelled forward by the service they receive. This discussion isn't just about strategies; it's about igniting a movement that celebrates service and the ripple effect it has on our communities. 💡 Join us as we discuss: - How to re-energize your mission and reconnect with your core values. - The art of building relationships that extend beyond mere transactions. - The transformative power of expressing true gratitude and personalized appreciation. - The 'servant's heart' approach to leadership and business. 📈 Whether you're an established entrepreneur or just starting, this episode is packed with actionable insights that can reshape your future, one customer, one affiliate, one relationship at a time. 🔗 Don't miss out on the full episode! Tune in, and let's grow together by serving with purpose and passion. #Podcast #Entrepreneurship #CustomerEngagement #RelationshipBuilding #BusinessGrowth #ServantLeadership #Networking #CommunityBuilding #BusinessStrategy 📣 P.S. Don't forget to check out the exclusive PDF resource offered by Jason - it's a game-changer!
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Business Development & Executive Leadership Coach for Small & Medium Businesses I Double Your Business Without Adding More Work I MBA I USA TODAY published I Expert Profile Columnist I Message me to book a sales call
Happy Friday! If you're a bit like me and love to learn and expand your perspective as much as possible, I want to invite you to follow and tune in to the Diamond Effect Podcast. Every Friday, I release an insightful episode that aims at helping you grow your business. You'll find a variety of topics on #marketingstrategy #sales #selfleadership #highperformance #systems In Episode # 152, for example, I talk about the critical importance of sales follow-up and how it can significantly impact your business's success. We'll explore three types of follow-ups that every business owner should master: Post-Conversation Follow-Up: Learn why you should follow up after an initial conversation with a potential client who needs time to think about their purchase. Discover the best practices to stay top of mind, without being intrusive. Cold Lead Follow-Up: Understand the techniques for re-engaging cold leads. We'll discuss some fascinating sales and follow-up stats and how that translates into cold-lead selling. Post-Purchase Follow-Up: Find out how to nurture relationships with clients after their first purchase. to encourage repeat business and foster customer loyalty. Additionally, I share some fascinating and important follow-up statistics that highlight the effectiveness of these strategies and why they should be an integral part of your sales process. Tune in to the podcast on your favorite platform.
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At a time when truly connecting with customers is an extremely daunting task, this episode of The RevEngine™ podcast offers some actionable insights on making progress in doing so. I had the pleasure of speaking with Douglas Burdett who brings with him over 30 years of marketing expertise and wisdom. Key Takeaways: • 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗦𝗮𝗹𝗲𝘀-𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽: Discover why many companies' struggles are rooted in a disconnect between sales and marketing, and how alignment and empathy can forge deeper connections. • 𝗕𝘂𝘆𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀: Gain insights into the emotional aspects driving purchase decisions and practical tips to shorten the revenue cycle. • 𝗖𝘂𝗹𝘁𝗶𝘃𝗮𝘁𝗲 𝗘𝗺𝗽𝗮𝘁𝗵𝘆: Learn to deeply understand your customers, transforming their perception and interaction with your brand. • 𝗪𝗮𝘁𝗰𝗵 𝗡𝗼𝘄: Join us as we delve into strategies that promise to elevate your approach to marketing, fostering trust and accelerating growth. 📚 Enhance Your Knowledge: Don't miss out on grabbing a copy of my book "Create Togetherness," a guide to further unlock strategic insights into achieving stronger alignment between sales and marketing. (link in comments) Join this transformative journey toward groundbreaking customer connection and growth. https://lnkd.in/g-ERtJYy
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Fully Reap the Rewards of Customer-Centricity I President | Growth Strategy Expert I International Professional Speaker I Best-Selling Author | Award-Winning Influencer | BOD and Executive Advisor
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In today's #podcast at https://lnkd.in/e6Qh_qCg and wherever you get your podcasts, we're talking with Randy Talcott to explore expert insights on ways to understand better and communicate with your customers, and why it's essential you do. We're exploring ways to maximize customer loyalty, optimize cash flow, and create tailored solutions to enhance revenue streams - all by asking questions and having conversations. #customerrelationships #CreateTheNext #fractionalCFO
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Dive into the nuances of customer support communications with Sarah Caminiti on our latest podcast episode. Discover how shedding assumptions elevates service quality. Tune in at https://lnkd.in/eRAY5etr ! #CustomerSupport #PersonalizedService #customersupportleaders
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Discover why customer support benchmarks may not fit all and the power of personalized care. Tune in for an eye-opening chat with ⭐Ty G. on our latest podcast episode. #customersupportleaders #benchmarking #CustomerSupport #PersonalizedService #Podcast https://lnkd.in/eRTrsksr
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BigPanda CMO Sun Lee shares her insights on defining the customer journey, the significance of "go big or go home" events, and the benefit of face-to-face interactions. Check out the latest episode of Pipeline Visionaries. #podcast #marketing #CMO
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"Building an exceptional customer experience isn't just about your products or services – it's about truly understanding your customers' needs, better than they do!" That's a key takeaway from our CEO, Jason Friedman's, enlightening discussion with Claire Bouvier on the Small Town Entrepreneur podcast. Here, Jason shares his unique journey from theater to business success, delivering a profound perspective on customer experience. Key Highlights: • Businesses don't create customer experiences, rather, customer experiences are the outcomes of how businesses interact with their customers. • Simplicity and human connection are essential in the increasingly digital world. • Understanding and anticipating your customers' needs is crucial to improve their journey. Whether you're a seasoned entrepreneur or just starting, this podcast episode is a must-listen! Check out this episode here: https://loom.ly/0mMzM48 and let us know your thoughts below. #ClaireBouvier #SmallTownEntrepreneur #CustomerExperience #Entrepreneurship #BusinessSuccess #JasonFriedman #PodcastGuest #CXFormula #HumanConnection #AnticipateNeeds #UltimateCustomerExperience
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Listen in as Paul Mosenson of What's My Pipeline? and Laura Patterson explore Customer Centricity; the impact of customer effort on customer retention and new customer acquisition, your pipeline velocity, and your bottom line. #smartbusiness #Businessplanning #customercentricity #businessstrategy #analytics https://lnkd.in/gqudhaqp
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