Big week at Freshworks with our 2024 Global AI Workplace Report going live! 💫 Check it out below and a quick little TLDR for your #FunFriday: AI saves a month per year: Workers estimate AI saves them an average 3 hours and 47 minutes in a typical work week—or nearly 24 business days (a full months work!) annually. AI is delivering real ROI: Nearly all (95%) of senior employees say their departments are measuring the business impact of AI, with most citing productivity improvement (52%), better quality of work (47%) and improved customer engagement (34%)
The race to embrace is on! 🙌 AI is everywhere, but some departments are incorporating AI into their work applications more easily than others. We surveyed over 7,000 salaried employees working in various departments including HR, IT, Customer Service, Finance, Sales, Marketing, and Legal. We found that all departments are using AI, but IT departments lead in AI knowledge, with 75% self-identifying as knowledgeable or an expert, followed by marketing (65%) and accounting/finance (52%). Read more about our latest report: bit.ly/3W0LXxp
