Evan Huck’s Post

"Gratitude in Action: A Tale of Lost and Found 💳 A couple of days ago, a routine lunch outing turned into an unexpected adventure when I realized I had misplaced my credit card at Long Boat Brewing Co. Initially unaware of the loss, it was the barrage of transaction alerts that jolted me into action. With a quick call to the bank to block the card, I couldn't shake the feeling that it had slipped away amidst the brewery's bustling atmosphere. Enter Ashley, the manager at Long Boat Brewing Co., who embodied the true spirit of exceptional customer service. Upon reaching out, Ashley not only listened attentively but took immediate action. Spending the entirety of his evening tracing my lost card, he demonstrated unwavering dedication to resolving the situation. What truly amazed me was Ashley's commitment to going above and beyond. Not only did he track down the culprit responsible for the unauthorized transactions, but he also facilitated the transfer of the swiped amount back into my account. His swift and decisive actions not only alleviated my concerns but restored my faith in humanity's innate kindness. In a world often marred by negativity, encounters like these serve as poignant reminders of the goodness that exists. Ashley's selfless act of kindness reaffirms that genuine compassion and integrity still thrive amidst the chaos. His exemplary display of service excellence is a testament to the power of empathy and the ripple effect of kindness. Have you experienced a similar instance where someone's extraordinary kindness left you in awe? I invite you to share your stories in the comments below. Let's shine a light on the everyday heroes who restore our faith in humanity and celebrate the goodness that surrounds us. Aman Zaidi Preethi Guruswamy - Executive Coach Farah Ismail Myah Payel Mitra🎯 Anushree Kabra Sobhitha Neelanath Gayatri Joshi Augustus Azariah Ankur Sethi Amit Patil #Gratitude #Kindness #CustomerServiceExcellence #integrity #honesty #values #aboveandbeyond #inspired #empathy #trust #payitforward

Day 64/366 A friend of mine called this evening. He wanted to rant. He needed to express how he felt. He shared with me the challenges he's had to deal with in the last one week. At the end of the conversation... We both found multiple reasons to be grateful. I then decided to share with you one of my perspectives about gratitude: Thank God for the dirty dishes. It means you had food eat. (even if it wasn't your favourite) Thank God for the 'overwhelming' laundry. It means you had variety of outfits to choose from. (at a time in my life, one school bag could accommodate my entire wardrobe😂) Thank God for the 'stressful' days. It means you have something worthwhile you're working on. (have you ever experienced the emptiness that comes with idleness?) Thank God for the online engagement and support. It means there are people in this world who value your existence. (even if you haven't made the kind of cash you want yet) I could go on and on... But just before I leave, let me drop one more.... Thank God for the DEBIT ALERTS It means you have money to spend. (if there wasn't first a credit alert, will there be a debit alert?) I guess you get the gist already. You've definitely got a lot to be grateful for. Switch your focus from your problems to your progress, and you'll discover your 'million little miracles'. #dailylifesson #growth #productivity #consistency

The best way to grow an effective network is to grow people as you grow.

Self-reflection…we want people to make guarantees to us, when we aren’t willing to make guarantees to ourselves. We are all quick to run back to the store with receipt in hand, asking for our money back. Demanding this isn’t what you said it is! When’s the last time you asked yourself for your money back? It’s always easier to place blame on others for the lack of our own success. At what point do you look yourself in the mirror and tell yourself, you let yourself down. You have to ask yourself am I living the values that I talk about? Am I showing up on time? Am I putting in 120%? You have to stop being a victim and hold yourself accountable. When do you start holding yourself to the fire? If you don’t do what you’re supposed to do, you can’t expect someone else to do something for you. You owe yourself an explanation. Nobody gets anywhere making excuses. You need to get rid of those excuses and stop pointing fingers at people. Point that finger at yourself, and ask yourself what did I not do? Be grateful. Be kind. Be intentional. I love pizza 🍕

Smiling doesn’t cost a thing. But we spend it the wrong way. We smile when rivals lose. → But never when they deserve to win. We smile when we’re appreciated. → But never when we try self-love. We smile when we see 2 people fight. → But never when we’re in the wrong. We smile when there’s money in the bank. → But never when we have ‘enough.’ We smile whenever we escape reality. → But never in the present. Our minds are fu*ked. Sometimes. It loves seeking external validation. Stuck in the loop of what… Could’ve, should’ve, would’ve been. But when you ground yourself knowing you have everything to be grateful for… All the background noise disappears. It’s you & your true self. You appreciate life more than ever. And stop self-sabotaging yourself. (You start feeling better too) It doesn’t cost a thing to smile. Do it. Especially, when you’re at your worst. P.S. When was the last time you smiled? #selfimprovement #personaldevelopment #masculinty

We're back! After a short few weeks off, our employee spotlights are back and we're thrilled to start with Terrye Molick, one of our awesome tellers working out of Selinsgrove office. Terrye can often be found working in our drive-thru, always smiling and really taking the time to get to know our customers on a more personal level. Here's a bit more about Terrye: 1. What about MBTC do you think is unique? The thing that makes MBTC different than other banks in the area is how small we are, yet we can offer all of the products and services that larger institutions can. We truly operate as a community bank, where the decisions and policies are made here by senior management and board members that also live in our communities. I believe our customers appreciate that about us, and that one thing alone makes them feel important and cared about! 2. What is your favorite part about working for MBTC? My favorite things about working at MBTC are getting to know the customers, a huge part of my job as a teller, and also helping with community events. The parades and events we participate in are a lot of fun, and are a great way for all of us employees to get to know each other better. I also feel like the events put us out into the communities of the areas we service, making us a bit more familiar to our customers, which is important since so much banking is done online these days. 3. What is one thing on your bucket list? One of my bucket list items would probably be traveling to see the Holy Lands. I’d really like to see the places where Jesus walked. That would be really cool to see someday! And if the Holy Lands are totally off the list, then I’d like to go to Fiji or Bora Bora. I really want to stay in one of those overwater bungalows and swim in the crystal clear water. Talk about paradise! 4. If you could time travel, would you go back in time or travel to the future and why? I would definitely rather travel back in time than forward. I would be very interested in knowing if history actually happened the way we’ve been taught. There’s a saying that goes, “Whoever wins the war, tells the story.” That saying alone really makes me go hmmmmmm! 5. What is a fun fact about you? I enjoy watching Sci-fi movies and researching conspiracy theories. Actually, I think those two things probably have more in common than we will ever know. I mean where do they get all the ideas for those movies anyway? We are very grateful to Terrye for the constant kindness she shows to our customers. She really goes above and beyond to create meaningful relationships and that is so valuable! Thanks, Terrye!

I listened to a great sermon today on 6 simple characteristics that lead to future success in your career. Whether that means a promotion, growth in terms of new customers, or being trusted with additional projects or leadership responsibilities, I thought these make up a great checklist for me to work towards each day. (Link in the comments below if interested) 1.       Audacity-Life of Faith 2.       Likeability-Life of relationships & love 3.       Capacity-Life of learning 4.       Reliability-Life of Trustworthiness 5.       Loyalty-Life without gossip, building others up not tearing them down 6.       Integrity-Life of mirroring in secret who you portray in public Said another way, and for those who love acronyms like my colleagues in the Insurance Industry, think S.H.I.N.E.S. 😊 S – Step out in Faith (takes Audacity) H – Help others Succeed (creates Likeability) I – Improve myself daily (increases Capacity) N – Never make excuses (demonstrates Reliability) E – Eliminate gossip (shows Loyalty) S – Safeguard my life/lifestyle (parameters built around your life to maintain Integrity) Share in the comments below how you shine in a dark world…

There is a saying that all good things must come to an end. I don't believe the finality of that statement. I think that all good things must come to an end so that great things can begin. With that said, my wonderful, peaceful, reflective sabbatical will end Monday when I begin a new adventure at First Citizens Bank. I am excited to join the fraud team there and to continue helping our customers and communities defend against fraud. I want to thank many of you for the great support, advice and encouragement. I especially want to thank Leslie Ragan, Ted Josephson, Troy Huth, Andy Collins and Paul Dougherty who listened and helped me in my search. I was very fortunate to get a six-month break. The best thing was having the freedom to take my time and determine what I wanted to do next, versus having it forced on me. Don't get me wrong. There were things that I wanted that I didn't get. Rejection is always part of the process, but for some reason that has never really bothered me or slowed me down. There were many offers that would have led me back to where I was. That wouldn't work either. The toughest part was having the patience to find the right fit. I had three primary goals when I began this adventure. The first is noted above - right job, right person. Second, I wanted to spend time writing music, which is my way of processing my thoughts (way better than I do in PowerPoint). I hope that all of you have an expressive outlet to lean on when you are trying to figure things out. Given the amount of time I could commit, I was able to play several live shows to assist in the writing process to get the feedback I needed. I am excited that another album will be released this summer, and I am proud of the honesty and the dedication that I put into that project. My final objective was to craft the best chicken nugget in the world. This took way more time than I thought. How to prepare the chicken for the breading was a trial-and-error process. Then the process to perfect a very light breading was even more challenging. Finally, bringing it all together and meticulously working out the timing of each step was another process of success and failure. But with Google, hard work, thoughtfulness, and a willingness to try different methods, I have created the best chicken nugget in the world, and I refuse to debate the facts of that assertion. 👨🍳 My good friend Doug Carlson bought me a book way back in December when this all began, and it was a game changer for me and how I think of the creative process. I encourage you all to take a look at "The Creative Act: A Way of Being" by Rick Rubin. My favorite line was "no matter the tools you use to create, the instrument is you." I look forward to seeing many of you out on the fraud-fighting circuit. It feels good to be back in the game. I wish you all the best. T

Happy Motivational Monday! As we start on a new week, let’s ponder a thought: 'The future is secured by those who believe in the beauty of their dreams.' In the insurance industry, we do more than transactions; we are custodians of trust and architects of our clients' peace of mind. We deal not just in policies, but in the currency of a better tomorrow. How are you securing your clients' future?

My Boss is SUCH A DICK!!! To Work or Not To Work? That is the Question? 'This Better Be Important!' OF COURSE, in the first few minutes of my 4 day vacation, my Inbox is FILLED with New Requests and Urgent responses that need Immediate Attention. You guys are certainly Cruel. Must have been something I said? Aint complanin' but where the heck were you all week while I was twiddling my thumbs? You may have noticed I spent a lot of time killing time posting about nonsense when I could have been underwriting and banging the phones. Right now, at this moment, it's damn near impossible to even generate much in the way of a Quote (at least a super accurate one that you can use for Decision Making), as the Decision Makers are already drinking. Please remember that I work on an assembly line and getting Bankers off a golf course to respond to my desperate calls or third parties (like escrow and insurance agents) to pick up a call is a fools errand. Sure the Bankers will take my call ('cause they my Homies) but they will be loud and buzzed and in no state of mind to go and find a desk and grind through a stack of paperwork for deal that (statistically) probably won't close anyway. In Reality, ABSOLUTELY NOTHING is happening until late on Tuesday afternoon or maybe Wednesday - when everyone on the assembly line is caught up from today and Monday's missed calls and emails. What about Me? Maybe I'm too available? I don't even take Deposits, so every minute of work I do is without a safety net. And I'm kinda feeing deep fried and leftover. My ass is chapped from riding this desk chair for days on end. My fingers are cramped from typing and texting. My eyes burn from staring at screens. My tolerance for caffeine has exceeded comprehension. I can chug a cup and take a nap. But I know that if I sit down and get started it will be nightfall before I relent. OK, maybe I am complainin! C'mon Chris, don't be such a pansy! Man up? Make some Calls and Respond to some emails and make soothing noises and get pretty much nothing done? Or, do I ignore everyone and go to the Beach? If I don't respond, you know the answer. Hugs and Kisses, Love ya, and have a Fantastic Memorial Day Weekend! Please take a time out of your revelry and relaxation to honor our fallen heros, the men and women who died while serving in the U.S. military. Their sacrifice is the only reason we enjoy the life we lead.