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CareerWork$ Medical Graduate | Entry-level Non-Clinical Healthcare | Customer Service | Multitasking | Data Entry | Dispatching
Any tips for applying to call center positions
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Founder of Frances Strategies | Workforce Data Strategist | Organizational Performance Management Expert | Speaker | CHIEF Member
I ❤️ this Position Description! When building the Division of Data Analytics and Strategic Planning for the Employment and Training Administration, I realized that drafting data-related position descriptions (PDs) is both a science and an art, requiring deep domain-specific knowledge. This PD from the Texas Workforce Commission is exemplary and may provide inspiration for other state workforce agencies working to build data capacity. Here’s why it stands out to me: 🎯 1. Focuses on Data Products: Prioritizes experience developing data products over general IT solutions, highlighting specialized skills needed for the role. 📊 2. Lists Specific Technical Skills: Specifies desirable technical skills: in this case, SQL, Tableau, and data warehousing technologies. (Your priorities may differ. Be explicit!) 🚀 3. Emphasizes Leadership: Balances technical qualifications with critical leadership and management skills, including strategic planning, communication, and coordination. 🔧 4. Embodies Skills-Based Hiring: Values both education and experience for qualification. 💡 5. Appeals to Purpose: Targets candidates motivated by the agency's mission and the opportunity to be a model for other states. (Go Texas!) 🌱 6. Attracts a Growth Mindset: Seeks a demonstrated commitment to continuous self-improvement. This is critical for any hire and especially important for a role where technology is constantly changing. 📍 7. Provides Transparent Location Requirements and Telework Policy: Offers clear information about workplace flexibilities and limits, balancing team collaboration and agency policies with the need to attract a broad talent pool. This PD sets a high standard for technical roles in the public sector and serves as an example for other agencies. Would a library of position descriptions like this be helpful to you? Drop a comment or send me a DM. P.S. Adam Leonard, well done, and best of luck finding a fantastic person for this role! #DataStrategy #CDOs #publicsectorinnovation #FrancesStrategies
UPDATE: this position is now in the hiring process and I am not accepting new applicants. I very much appreciate everybody's engagement around this post/position, I have no doubt that your comments, reposts, and reactions helped get this in front of a lot of people. Thanks so much. ------------ Come work with me and my team! I have a director position posted for the department in my division responsible for designing and delivering cutting edge data products to ensure that the Texas Workforce Commission and its partners & stakeholders have the data they need to make informed and ultimately evidenced-based decisions. This is an opportunity to not only help people in Texas but to help people nationally (and even internationally) as much of what we do qualifies as best practices that we share with other states to help them use data to improve prosperity for employers, individuals, families, and communities. I posted this position once before but foolishly did so right before going on a jag of trips and events that prevented me from giving prompt attention to the applicants. This time, I'm operating on a more disciplined timeline with a goal of conducting interviews the week of 1/29 and hopefully finding an amazing person who brings, and wants to be part of, something special who I can select and get an offer to quickly. The position is primarily telework in nature but requires being located in the greater Austin area in order to be able attend occasional in-person meetings at our offices. Those currently living outside the Austin area would need to be prepared to move here within three months (with some negotiation wiggle room). If you're interested or know someone who might be, please use this link to apply: The posting is available here: https://lnkd.in/gDXmtBtR.
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I ❤️ this Position Description! When building the Division of Data Analytics and Strategic Planning for the Employment and Training Administration, I realized that drafting data-related position descriptions (PDs) is both a science and an art, requiring deep domain-specific knowledge. This PD from the Texas Workforce Commission is exemplary and may provide inspiration for other state workforce agencies working to build data capacity. Here’s why it stands out to me: 🎯 1. Focuses on Data Products: Prioritizes experience developing data products over general IT solutions, highlighting specialized skills needed for the role. 📊 2. Lists Specific Technical Skills: Specifies desirable technical skills: in this case, SQL, Tableau, and data warehousing technologies. (Your priorities may differ. Be explicit!) 🚀 3. Emphasizes Leadership: Balances technical qualifications with critical leadership and management skills, including strategic planning, communication, and coordination. 🔧 4. Embodies Skills-Based Hiring: Values both education and experience for qualification. 💡 5. Appeals to Purpose: Targets candidates motivated by the agency's mission and the opportunity to be a model for other states. (Go Texas!) 🌱 6. Attracts a Growth Mindset: Seeks a demonstrated commitment to continuous self-improvement. This is critical for any hire and especially important for a role where technology is constantly changing. 📍 7. Provides Transparent Location Requirements and Telework Policy: Offers clear information about workplace flexibilities and limits, balancing team collaboration and agency policies with the need to attract a broad talent pool. This PD sets a high standard
UPDATE: this position is now in the hiring process and I am not accepting new applicants. I very much appreciate everybody's engagement around this post/position, I have no doubt that your comments, reposts, and reactions helped get this in front of a lot of people. Thanks so much. ------------ Come work with me and my team! I have a director position posted for the department in my division responsible for designing and delivering cutting edge data products to ensure that the Texas Workforce Commission and its partners & stakeholders have the data they need to make informed and ultimately evidenced-based decisions. This is an opportunity to not only help people in Texas but to help people nationally (and even internationally) as much of what we do qualifies as best practices that we share with other states to help them use data to improve prosperity for employers, individuals, families, and communities. I posted this position once before but foolishly did so right before going on a jag of trips and events that prevented me from giving prompt attention to the applicants. This time, I'm operating on a more disciplined timeline with a goal of conducting interviews the week of 1/29 and hopefully finding an amazing person who brings, and wants to be part of, something special who I can select and get an offer to quickly. The position is primarily telework in nature but requires being located in the greater Austin area in order to be able attend occasional in-person meetings at our offices. Those currently living outside the Austin area would need to be prepared to move here within three months (with some negotiation wiggle room). If you're interested or know someone who might be, please use this link to apply: The posting is available here: https://lnkd.in/gDXmtBtR.
Director II (Telework)
aa270.taleo.net
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#hiring New Sales Representative, Irving, United States, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #SalesMarketing Apply: https://lnkd.in/gfkF-dDX The job duties of a VERIFY, Inc. New Sales Representative:Responsible for the development of customer solutions by performing analysis of new customer needs and available resources for specific services and solutions with minimal guidanceEvaluates alternatives and makes recommendations to the internal and external teamsSupports sales and campaign activities by contributing to the development of strategies and tacticsLeverages company resources to support customer commitments, gain a competitive advantage and foster business growth by developing a general understanding of Verify, Inc. services, processes, operations and stakeholdersResearches, reviews and analyzes information about competitors' products and services to develop a general understanding of competitor activities and improve our competitive positionCaptures and documents general information related to customer business, culture, issues and concerns, requirements, and economic and environmental influences by researching available resources, web-sites and publicationsSupports company defined strategy and execution for each assigned customer account.Responsible for account retention and development including conducting research, as well as identification and cultivation of business and customer development opportunities.Supports the approval process by contributing to the development of documentation and data to obtain necessary stakeholder approvalsSupports preparation for negotiations by assessing detailed customer knowledge, competitive analysis and product/service informationConsolidates information in necessary documents to clarify understanding of the business opportunities and arrangements for stakeholdersResponsible for the communication with all customer and internal Verify, Inc stakeholders to keep both apprised of key issues and concerns regarding new sales projects.Responsible for the preparation of proposals by contributing to the development of statement of work, cost estimates and pricing to ensure customer requirements are addressedEnsures proposal compliance at a detailed levelResponsible for the preparation and delivery of management review materialsResponsible for the preparation of internal and external presentations and supporting materialGathers and compiles strategic information into a consolidated packages to facilitate the alignment of strategy and tacticsMakes recommendations to customers that are designed to solve business challenges as it relates to our customers' needs.Develops, maintains and interacts with a broad scope of new and existing customers within the aviation market to increase sales and services through product knowledge, education and value proposition.Develops and executes existing sales strategies, manage sales cycles, coo
https://www.jobsrmine.com/us/texas/irving/new-sales-representative/454107099
jobsrmine.com
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#hiring New Sales Representative, Irving, United States, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #SalesMarketing Apply: https://lnkd.in/gfkF-dDX The job duties of a VERIFY, Inc. New Sales Representative:Responsible for the development of customer solutions by performing analysis of new customer needs and available resources for specific services and solutions with minimal guidanceEvaluates alternatives and makes recommendations to the internal and external teamsSupports sales and campaign activities by contributing to the development of strategies and tacticsLeverages company resources to support customer commitments, gain a competitive advantage and foster business growth by developing a general understanding of Verify, Inc. services, processes, operations and stakeholdersResearches, reviews and analyzes information about competitors' products and services to develop a general understanding of competitor activities and improve our competitive positionCaptures and documents general information related to customer business, culture, issues and concerns, requirements, and economic and environmental influences by researching available resources, web-sites and publicationsSupports company defined strategy and execution for each assigned customer account.Responsible for account retention and development including conducting research, as well as identification and cultivation of business and customer development opportunities.Supports the approval process by contributing to the development of documentation and data to obtain necessary stakeholder approvalsSupports preparation for negotiations by assessing detailed customer knowledge, competitive analysis and product/service informationConsolidates information in necessary documents to clarify understanding of the business opportunities and arrangements for stakeholdersResponsible for the communication with all customer and internal Verify, Inc stakeholders to keep both apprised of key issues and concerns regarding new sales projects.Responsible for the preparation of proposals by contributing to the development of statement of work, cost estimates and pricing to ensure customer requirements are addressedEnsures proposal compliance at a detailed levelResponsible for the preparation and delivery of management review materialsResponsible for the preparation of internal and external presentations and supporting materialGathers and compiles strategic information into a consolidated packages to facilitate the alignment of strategy and tacticsMakes recommendations to customers that are designed to solve business challenges as it relates to our customers' needs.Develops, maintains and interacts with a broad scope of new and existing customers within the aviation market to increase sales and services through product knowledge, education and value proposition.Develops and executes existing sales strategies, manage sales cycles, coo
https://www.jobsrmine.com/us/texas/irving/new-sales-representative/454107099
jobsrmine.com
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Don't you hate it when you are inundated with b/s search results on the web when you're looking to hire? Monster this, Glass Ceiling that, qualified people lost in a sea of algorithms that don't help anyone but the website. We met Ellie Reda and there is nothing like speaking with a human who can connect you with the right people for your company. AI can't do that as much as AI is useful. It cannot determine if someone's personality is going to vibe with your brand culture or your client base. That takes human awareness, conversation, engagement. Check out Ellie's company. We try not to promote any single business since we're not an advertising company, but once in a while someone comes along that just knocks us on our asses!
Founder & CEO of Stratford Solutions specializes in providing IT Staffing Services, a Certified M/WBE, DBE & SBE Company.
Looking for experienced Customer Service Representatives? Look no further! Our team of amazing Representatives are coming off assignment, and we're excited to share their expertise with you. If you need help with call handling or call center services, we've got you covered. Reach out to us with any inquiries. #CustomerRepresentatives #CallHandling #CallCenterServices #StratfordSolutions
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Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
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Maximize your efficiency and focus on what you do best – closing deals! 💼✨ On average, agents save around 16 hours on paperwork per transaction by hiring a Transaction Coordinator. #transactioncoordinator #ProductivityBoost
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Ageing like fine wine or just aging quickly? 🤣 Being a call center manager is a stress sport, especially when trying to keep the dream team fully staffed! Can you relate? #Staffing #Recruiting #CallCenter #ContactCenter #Hiring
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