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Wondering why Wolley Movers stands out? 🌟 Dive deeper into our 'About Us' page to uncover the core values and principles that drive us every day. From our unwavering commitment to quality to our dedication to customer satisfaction, we pride ourselves on delivering nothing but the best. With years of experience and a team of skilled professionals, we've earned our reputation as moving experts in Chicago and beyond. Explore our story, our mission, and our promise to make your move hassle-free. See what sets Wolley Movers apart: https://lnkd.in/gdzgxFN2 . . . #MovingSuccess #DedicatedTeam #WolleyMovers #MovingExperts #ChicagoMovers

Lesson in customer service. It is my opinion that very few businesses exude premium customer service better than the Ritz Carlton. I recently took my family on a long work trip culminating in a quick vacation stop as we returned to Florida. Returning from a four-week training at one of our dealer clients (yes we do that!), we stopped at the Amelia Island, Florida, Ritz Carlton for Mother's Day weekend. As a 20-year Marriott member, we use our benefits for our family trips. As some know, our son Benjamin is rocking an extra 21st chromosome, AKA he has Down syndrome. He also has OCD/ADHD, so disruptions to his routine make things challenging sometimes. Also, he has a service dog and a couple of stuffed animals he sleeps with. We realized Ben had left his favorite stuffy at the hotel when we returned home. My bride called the hotel the following day and spoke to the most fantastic man named Wayne. He promptly found Guider—he’s a service dog stuffy from Two Blind Brothers Clothing Company. He overnighted the package, had a postcard that said: "Ben, your buddy had so much fun with you at the hotel he wanted to stay a few more days to work on his tan! He was missing you, so we sent him home right away. Your Friend, Wayne - Loss Prevention" The postcard was an overhead picture of the pool, with a chair circled and a note that said "my chair." It also included a beautifully framed picture of the stuffy in the chair with sunglasses on. If we could pay close attention to this and apply this genuine courtesy to our platforms, we would all be significantly more successful. What did it cost? Dead cost, maybe $30-50, not counting Wayne's time spent staging and taking the picture, getting the frame, framing, and packaging the contents. The results? Extremely grateful parents, a very happy young man, and lifetime return customers—for very little effort overall! #ritzcarltonameliaisland #TwoBlindBrothers #downsyndromerocks #bcjsenterprises #itsallforben #customerexperience #customerservice #training

Pro Dumpsters, a trusted dumpster rental company based in Orlando, Florida, has evolved from using a single pickup truck to operating a fleet of 150 cans and five trucks. Owner Freddy Pena attributes their success to an unwavering commitment to customer satisfaction. But what truly sets Pro Dumpsters apart is its dedicated team, which ensures operational efficiency. They rely on PALFINGER Hooklifts, which save valuable time and allow them to prioritize customer needs. Freddy explains, “I currently own three PALFINGER hooklifts. It is so much easier for us to get in and out of a job. That hooklift is so simple to use, it’ll save you so much time during the day.” Freddy’s experience with reliability speaks volumes. His first PALFINGER-equipped truck encountered zero issues—a game-changer for his business. The ease of use and time savings are unmatched, complemented by excellent support from the PALFINGER team. For Pro Dumpsters, it’s more than just business; it’s about peace of mind. PALFINGER delivers that peace of mind, empowering Pro Dumpsters to serve their community with excellence. ♻️🌟 #PALFINGER #CustomerSuccess #WasteIndustry #LiftingSolutions Pro Dumpsters Freddy Pena

**Empathy vs Sympathy: Do You Know the Difference? 🤔** I always thought everyone in Customer Service understood the difference—until recently. Quick story time. During a recent trip to Arkansas to lead some Advisor and Leader training, our Rental vehicle broke down about halfway between Little Rock and Memphis. After calling the roadside number, we were told to walk along the side of the road to the nearest exit before they could get us a ride. So, we walked to a truck stop and waited for six hours. ⏳ We finally got a Lyft to the Little Rock airport, where we were promised a reserved car. When we approached the rental desk and explained our ordeal, emphasizing that we were stranded in a town with no one to call for help, the rental person simply stated, "We don't have any cars." 🚗❌ We reiterated what the roadside person told us and were met with, "Doesn't matter what they said, we don't have any cars." 🙄 At that moment, I truly understood the difference between sympathy and empathy. The lack of customer service taught me a valuable lesson that day. Now I truly understand. 💡 On a side note: We have available dates coming up if you'd like us to come do some Customer Service training for you. Just reach out! 📅✉️ #Empathy #CustomerService #APCO #EasyCare

*UNPLEASANT EXPERIENCE WITH FURLENCO - BEWARE OF POOR CUSTOMER SERVICE & POTENTIAL FRAUD* Furlenco I feel compelled to share my recent experience with Furlenco furniture rental company, in the hope that it might serve as a cautionary tale for others. I recently reached the end of my furniture subscription with Furlenco and encountered significant challenges when attempting to return the rented items as I moved houses. Despite my attempts to contact them via email over the past week, I have received no response. Furthermore, the automated system repeatedly schedules return pickups for "day after tomorrow," leaving me in a frustrating loop without any human assistance. This ordeal has left me deeply disappointed with Furlenco's customer service, or lack thereof. It is disheartening to realize that they do not provide a helpline for immediate assistance, leaving customers stranded with unresolved issues. Upon discussing my situation with friends, I discovered that I am not alone in facing such difficulties. It appears that this might be a deliberate tactic employed by Furlenco to prolong services and potentially deduct more money from customers' accounts through continued rentals. I urge you to exercise caution if considering Furlenco for your furniture rental needs. It is essential to be aware of the potential challenges and frustrations you may encounter, both in terms of customer service and the possibility of facing questionable billing practices. #Furlenco #customerservice #RentalNightmare #FurnitureRental #CustomerExperience #Warning #fraudalert

From Beer Business to Real Estate: How I Use Customer Service Skills to Help People Find Their Dream Homes Discover how my experience in the beer industry translates to providing exceptional customer service in the real estate world. Whether it's helping retailers or assisting individuals and families with their biggest purchase, I share how I've become a trusted guide in their home-buying journey. #RealEstateJourney #CustomerServiceExpert #DreamHome #HomebuyingTips #TrustedGuide #BuyingProperty #BeerIndustryExperience #HomeownershipGoals #RealEstateAgent #PropertyAdvice

At Airvet, our commitment to our clients is only rivaled by our passion for pets — and that’s saying something! We’re proud to announce our latest achievement: a Net Promoter Score (NPS) of 93! Achieving an NPS of 93 not only validates our efforts to enhance customer experience but also strengthens our resolve to exceed expectations and drive positive outcomes for our clients and their employees. We're excited for the opportunity to serve our clients, their employees and pet families! 🐦 🐶 🦎 🐱 Learn more about what our clients are saying about Airvet in our latest blog ➡

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We are grateful for your kind words and valuable feedback. Your satisfaction means the world to us! ⭐⭐⭐⭐⭐ #customerreview #happycustomer #flooringinstallation #satisfiedclients #trustedcontractor #qualityworkmanship #exceedingexpectations #grateful #supportsmallbusiness #wordofmouth #testimonialtuesday #flooringrecommendations #positivefeedback #thankyou #clienttestimonial #customercare #wevalueyourfeedback

Big shout out to Bettina whose customer service is top class! 🥇🥳 . . . #livewell #dogoodthings #masterkeytestimonials #testimonial #propertymanagement #bermudarealestate #propertymanager #propertyinvestment #realtor #realestateagent  #propertymaintenance #bermuda