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I'm thrilled to share that SAP has been named a Leader in IDC MarketScape: Worldwide Enterprise B2C Digital Commerce Applications 2024 Vendor Assessment. The best part of the report is seeing customer needs and experiences rise to the level of priority they deserve. CTOs are recognizing that the swiftly changing commerce landscape means investment in the right technology can help them gain and retain customers while optimizing for costs. My takeaways: 🎤 B2C companies want more flexible, channel-agnostic, AI and data-driven Commerce solutions that can adapt to changing customer expectations and business needs. 🎤 They need a platform that can scale and adapt, offering agility in deployment, configuration, and integration. 🎤 Data and business AI are the keys to optimizing the entire commerce journey for better business outcomes and personalized experiences for sustainable customer loyalty. SAP Commerce Cloud solutions and the SAP Customer Experience portfolio provide end-to-end solutions as well as point solutions for commerce, marketing, sales, and service with robust capabilities for every scenario. Leveraging the power of data and business AI to deliver personalized and seamless customer experiences across channels and devices, at every point in the customer journey. I'm proud of the Commerce team and our customers who are driving innovation and growth with SAP Commerce Cloud! Balaji Balasubramanian, Riad Hijal, Imran Shahdad, Jeff Blucher, Christian Otto, Daniel Trost, Nithyanandan Shanmugam, Shardul Vikram, Jillian P. Baker, Tarun Luthra, and their teams. #cx #commercecloud #b2c #businessAI #AI #crm #digitaltransformation #customer #loyalty
Innovation meets profitability with SAP! Delve into the IDC MarketScape report to see how we're reshaping the future of B2C commerce, and helping businesses thrive in the digital age. Get your free excerpt: https://sap.to/6044wD4RQ
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Innovation meets profitability with SAP! Delve into the IDC MarketScape report to see how we're reshaping the future of B2C commerce, and helping businesses thrive in the digital age. Get your free excerpt: https://sap.to/6044wD4RQ
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Countdown Alert! Just one more day until our upcoming webinar. 🚀 Join us on the 29th of February 2024 by 11 am to discover how seamless integration and the cutting-edge technology of SAP Customer Checkout can transform your retail operations. 🔗 Register Now: https://t.co/YwLwhhMiYU #R3ConsultingLtd #SAPCustomerCheckout #RetailRevolution #WebinarCountdown #RetailRevolution"
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SAP VP Retail & Wholesale Advisory 🏪| Speaker 👨💻| Moderator 🎤 | Industry Evangelist | Chairman of the Board - Working Group Retail @ BITKOM
Which articles are on-shelf? How impactful is real-time data to address this topic? 📊📈💭 Real-time data has become essential across various industries, but the #retail sector has encountered its own set of challenges. One of these challenges is understanding which articles are available on shelve 🧐🛒 📽 In this video, Till Zehnle from VusionGroup / SES-imagotag explains how a computer vision-based solution, addresses this issue. 👉 It swiftly converts shelf images into structured data, offering valuable insights. 👉 Real-time shelf data can now seamlessly integrate with information from the SAP Business Technology Platform 👉 This two-way exchange enables the merging of data from the computer vision-based solution with SAP, streamlining business processes. 💡 The outcome? ➡ Retail employees can now view real-time inventory levels alongside their restocking tasks, allowing them to prioritize restocking of missing products 🤓🤩 💡And this information could also be used to show availability to customers 😉 You want to see this in action❓ Let's have a chat at #EUROCIS on 27-29 February 2024 about this! Will you tell a bit more about real customer cases? Till Zehnle Michael (MU) Unmüßig Sami Sharif Juliane Oeser By the, this is a perfect example for #digitalization in #retail! What do you think? Stephan Tromp Prof. Dr. Stephan Rüschen Nastassja L.
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Four new SAP retail AI-based applications enable better inventory planning, sourcing and customer experience management. Get the latest from #NRF2024 in TechTarget here ⤵️ https://imsap.co/6046TX7Z0
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In a recent study, grocers shared their perspectives on grocery technology, with only 25% expressing satisfaction with business performance. If you're attending NRF Retail Big Show, swing by the Rizing Booth #4631 to see how SAP S/4HANA Retail can help : https://okt.to/Jyjrto #s4hana #digitaltechnology #grocerytech
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Why are so many consumer products companies around the world trusting SAP for support in the digital era? From cloud-based, AI-powered analytics to material transparency, learn how our solutions can empower your business to grow (and thrive) sustainably and profitably: https://sap.to/6042nDZKG
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Taking care of people's identity and data is not a small step or management like any other in the customer journey. This requires real expertise, a flexible, adaptable, robust and secure solution to ensure this first step and reassure those who take it. #sap #danone #ciam #trust #identity #experience #success
Danone, a world-leading food company, chose SAP Customer Identity and Access Management to enrich their customer experience and build a strong foundation for managing customer identity data. 💪 Here's why 👇 https://sap.to/6046ZCnqE
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