No. of customers retained by brands 👥 - with omnichannel strategy: 9 out of 10 - without omnichannel strategy: 3 out of 10 Read the complete conversation from CMSWire in the comments below 👇
Omnichannel support is a cornerstone of modern service! 🌟 It ensures a seamless customer experience across all platforms and touchpoints. 📞💻📱 Embracing this approach can significantly enhance customer satisfaction and loyalty.
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No Excuses: Time to Build a Cohesive Omnichannel Engagement Strategy ⬇️ https://www.cmswire.com/customer-experience/no-excuses-time-to-build-a-cohesive-omnichannel-engagement-strategy/