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Carve Out Time for Customer Follow-ups Truly understanding your customer's experience at your business is invaluable—but also time-consuming. Jimmy Alauria breaks down how to focus your time and optimize these interactions to increase satisfaction and referrals. Head to https://lnkd.in/gPdkVsDa to watch the full video and see more from Jimmy Alauria.
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Customer service expectations have never been higher. Help your team rise to the challenge - and win - with the right conversations platform in place. Click here to discover why customer feedback earned Nextiva “Customers’ Choice” recognition in this new Gartner report https://ow.ly/FhR650PiBEf
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Businesses invest a lot of time, effort, and money in acquiring customers, so it only makes sense to hold on to them for the long term. Join our webinar on 18th June to learn how to optimize your customer service operation to maximize customer loyalty ✨😄 Here's how the webinar will help you: https://zurl.co/BQmv
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Value enhancement is key to increasing customer loyalty and our customer's support teams have a pivotal role to play. Listen attentively, understand your customer's concerns, and respond with solutions that resonate. https://lnkd.in/eDhzqeBs
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Elevate your service recovery game with instant customer feedback! Don't miss out on valuable insights – gather feedback right after each interaction for swift resolutions and happier customers. Discover the power of real-time feedback now!
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10 Tips for achieving IT service delivery excellence 💡 The quest for IT service excellence is never-ending. In today's fiercely competitive IT service landscape, exceeding customer expectations is the key to standing out. While meeting basic needs is crucial, it's creating memorable experiences that truly drives customer loyalty and advocacy. Are you sure your organization is delivering exceptional service? Here are 10 tips to take your IT service delivery from good to great.
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🔁Struggling with customer churn and stagnant growth? Discover how a dedicated Customer Success team can transform these challenges into opportunities for increased retention and revenue growth. Our blog highlights their pivotal role in driving customer satisfaction and loyalty through proactive engagement and strategic initiatives. 🔗 Check out the full blog by clicking the link in the comments!
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Elevate your service recovery game with instant customer feedback! Don't miss out on valuable insights – gather feedback right after each interaction for swift resolutions and happier customers. Discover the power of real-time feedback now!
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Good CX is all about the journey. It's not a one-time deal. Every process is part of the ongoing quest to meet customer expectations. Learn more in this Call Center Times byline from our own DeJon Gaines about how data and customer insights can lead the way to success.
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In this ever-changing landscape of doing business, where customer choices abound, implementing effective customer retention strategies is the cornerstone of building enduring relationships and fostering unwavering loyalty. Read the full list here - https://lnkd.in/dAjiK8em
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