🤔 Curious about what the UK’s top 100 retailers are doing? The insights we found might blow your mind. ⭐ 72% of top retailers offer free returns 🤖 66% of large online retailers use chatbots for customer queries 🔗 55% of retailers use carrier links, missing enhanced tracking options That’s not all! Download parcelLab’s and Salesupply’s latest study that unveils the post-purchase secrets of these retailers - https://lnkd.in/e2NykrRF
Giles Whiting’s Post
More Relevant Posts
-
🤔 Curious about what the UK’s top 100 retailers are doing? The insights we found might blow your mind. ⭐ 72% of top retailers offer free returns 🤖 66% of large online retailers use chatbots for customer queries 🔗 55% of retailers use carrier links, missing enhanced tracking options That’s not all! Download parcelLab’s and Salesupply’s latest study that unveils the post-purchase secrets of these retailers - https://lnkd.in/eSrXB4Q2
To view or add a comment, sign in
-
Customer Success Leader | SaaS, Reg-Tech, B2B, E-Commerce | I help growing B2B SaaS Orgs. scale Customer Success to maximise Customer-Led Growth, Retention & Advocacy
🤔 Curious about what the UK’s top 100 retailers are doing? The insights we found might blow your mind. ⭐ 72% of top retailers offer free returns 🤖 66% of large online retailers use chatbots for customer queries 🔗 55% of retailers use carrier links, missing enhanced tracking options That’s not all! Download parcelLab’s and Salesupply’s latest study that unveils the post-purchase secrets of these retailers - https://lnkd.in/dNPQjPsN
To view or add a comment, sign in
-
🤔 Curious about what the UK’s top 100 retailers are doing? The insights we found might blow your mind. ⭐ 72% of top retailers offer free returns 🤖 66% of large online retailers use chatbots for customer queries 🔗 55% of retailers use carrier links, missing enhanced tracking options That’s not all! Download parcelLab’s and Salesupply’s latest study that unveils the post-purchase secrets of these retailers - https://lnkd.in/eyikNFje
To view or add a comment, sign in
-
🤔 Interested in learning what the UK’s top 100 retailers are doing? The insights we found might blow your mind. ⭐ 72% of top retailers offer free returns 🤖 66% of large online retailers use chatbots for customer queries 🔗 55% of retailers use carrier links, missing enhanced tracking options That’s not all! ➡ Dive deeper into parcelLab’s and Salesupply’s latest study that unveils the post-purchase secrets of these retailers - https://lnkd.in/ggWcjFaX
To view or add a comment, sign in
-
📊 A new report from parcelLab and Salesupply highlights that 40% of UK retailers fail to communicate with customers during the returns process. On average, refunds take about 8 days. Could this be a missed opportunity for UK retailers to enhance post-purchase engagement? The report offers valuable insights into strategies that could boost customer loyalty. 🌟 👉 Find out more: https://lnkd.in/ejU-KNN5 #Ecommerce #CustomerExperience #Returns #RetailTrends #parcelLab
To view or add a comment, sign in
-
Helping brands to create the most segmented and powerful customer experience during delivery and returns 📦 🚀 🚚
🤔 Are you interested in discovering the post-purchase secrets of the UK’s leading retailers? Prepare to be amazed by the insights we have uncovered. ⭐ 72% of top retailers offer free returns? 🤖 66% of major online retailers utilize chatbots to assist customers. 🔗 55% of retailers rely on carrier links without enhanced tracking options. But wait, there's more! Access the latest study by parcelLab and Salesupply to dive into deeper insights - https://lnkd.in/d45xjXSu
To view or add a comment, sign in
-
📊 New report alert! parcelLab and Salesupply reveal that 40% of UK retailers don’t communicate with customers during returns, with an average refund time of 8 days. Are UK retailers missing out on crucial post-purchase opportunities? Discover the key insights and see how improved strategies can drive customer loyalty. 🌟 👉 Read more: https://lnkd.in/esHVjJMh #Ecommerce #CustomerExperience #Returns #RetailTrends #parcelLab
UK retailers fail to communicate with consumers over returns
parcellab-social.com
To view or add a comment, sign in
-
Helping brands to create the most segmented and powerful customer experience during delivery and returns 📦 🚀 🚚
📊 New report alert! parcelLab and Salesupply reveal that 40% of UK retailers don’t communicate with customers during returns, with an average refund time of 8 days. Are UK retailers missing out on crucial post-purchase opportunities? Discover the key insights and see how improved strategies can drive customer loyalty. 🌟 👉 Read more: https://lnkd.in/dStnV6b5 #Ecommerce #CustomerExperience #Returns #RetailTrends #parcelLab
UK retailers fail to communicate with consumers over returns
parcellab-social.com
To view or add a comment, sign in
-
- Nearly 40% of the the major UK retailers don’t meet their advertised delivery times. - 50% take over 5 minutes to respond to customer calls These are just two of the outcomes of The UK’s Top 100 Retailers’ Post-Purchase Secrets. A vast post-purchase study, we carried out together with post-purchase experience provider parcelLab. Download the report today to compare your performance with the Post-Purchase performance of the Top 100 UK online retailers: https://lnkd.in/d8GSFeev #postpurchase #ecommerce #benchmark
To view or add a comment, sign in
-
📊 There's a new report out from parcelLab and Salesupply. It highlights that 40% of UK retailers don't stay in touch with customers during the returns process. On average, customers wait about 8 days for their refunds. Is this a missed chance for UK retailers to enhance their post-purchase experience? The report offers important insights and suggests ways to boost customer loyalty through better strategies. 🌟 👉 Check it out: https://lnkd.in/dWj7HAQg #Ecommerce #CustomerExperience #Returns #RetailTrends #parcelLab
UK retailers fail to communicate with consumers over returns
parcellab-social.com
To view or add a comment, sign in