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Quality improvement and innovation coach

Provider and Nurse Burnout In an article by Connor Bice & Miles Hepworth, published 01/22/2024, the authors reported on the findings of survey performed by KLAS Research of more than 20,000 physicians and 32,000 nurses between January 2022 and August 2023. The key findings were: ·      Burnout rates are leveling to slightly decreasing but remain about pre-pandemic levels. ·      Respondents cited staffing shortages as a key contributor (54%), followed by after-hours workload (45%). ·      Other factors were lack of control over their workload and EHR inhibiting efficiency and quality. ·      Respondents classified as “starting” to feel burnout, also cited operational inefficiencies whereas people already “burned-out” cited organizational issues. Both physicians and nurses thought solutions included improved staffing to reduce patient panel size, reduction in excessive bureaucratic tasks, and fixing inefficient workflows. Both groups also wanted better alignment with leadership – being heard, being understood, and feeling supported. Physicians also asked for “improved EHR efficiency.” Whereas nurses wanted better pay – to improve retention and lessen the value differential between staff nurses and travel nurses. As a process improvement practitioner, I see potential to reduce burnout by improving operations to reduce chaos and retain staff. Decentralized decision making can restore autonomy, engagement, and alignment. EHRs are here to stay and many of them were implemented without fixing the processes – the time has come to fix the processes around using an EHR. Unfortunately, staffing shortages will not be resolved overnight – let’s optimize scheduling and provide flexibility as a stabilizing starting point. And let’s improve communication between leaders and all staff: physicians, ancillary providers, nurses, techs, and the plethora of people that are part of providing health care. What are your thoughts on my ideas around improving the work to reduce burnout? What other ideas do you have? If you would like to chat or if I can be of assistance, please let me know.   Understanding & Addressing Trends in Physician & Nurse Burnout 2024 - Arch Report (klasresearch.com)   #physicianburnout #nurseburnout #burnout #WiL #healthcare #healthcareimprovement #processimprovement #quality #qualityimprovement #kindness #engagement #peopledevelopment #coaching #leadership #culture #lean #personaldevelopment #continousimprovement #leancoaching #humanfactors #people #walkwithGrace #GraceBourke #RonaConsultingGroup #RCG  

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