Guidehouse Financial Services’ Post

Tune into the Summit Complexity Simplified podcast episode where #GuidehouseExpert Jay Hurt shared how the Federal Student Aid an Office of the U.S. Department of Education used #data and customer metrics to improve user experience: https://lnkd.in/eMDjF42s

Federal Student Aid's Journey to a More Consistent, Integrated Customer Experience

Federal Student Aid's Journey to a More Consistent, Integrated Customer Experience

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