The enrollment cliff is no longer a distant concern—it’s rapidly approaching and will start reshaping higher education next year. 📉 With the number of high school graduates expected to peak around 2025 and then decline sharply, colleges and universities face unprecedented pressure to attract and retain students. 📚 In this competitive environment, delivering a top-notch student customer experience becomes critical. Here's why: 🧩 Personalization: Students expect hyper-personalized experiences like those from Netflix and Amazon. 💻 Technology Integration: Leveraging cutting-edge technology to simplify tasks is essential. 🕒 24/7 Support: Timely and effective support services are crucial. 🌐 Engagement & Community: Creating a sense of belonging is vital for retention. 💡 4 Strategies to Thrive Amidst the Enrollment Cliff: 1️⃣ Invest in Data Analytics 2️⃣ Enhance Digital Presence 3️⃣ Prioritize Support Services 4️⃣ Create a Sense of Community The enrollment cliff presents a challenge but also an opportunity to reimagine and enhance the student experience. Institutions can attract and retain students by prioritizing personalization, technology integration, responsive support, and community engagement, fostering a thriving educational environment. 🌟 Read the complete article by following the link in the comment below. #HigherEducation #Marketing #StudentExperience #EnrollmentCliff #StudentSuccess Rita Winthrop
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Link to article: https://www.hannonhill.com/blog/2024/from-cliff-to-climb-strategies-to-elevate-your-higher-ed-student-experience.html