We're #hiring a new Technical Support Engineer in Australia. Apply today or share this post with your network.
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Talent Director @ CRG TEC | 5G, Connectivity, Telecoms, Smart Cities, Technology, Property, Engineering
More and more #ISPs and #MSPs are reaching out to CRG | TEC Recruitment They've all tried directly advertising on the likes of Indeed/Linkedin and the feedback from hiring managers is the same- inundated with unsuitable applications, taking them away from their day jobs. The view that there are lots of candidates in the #telecoms market- DOES NOT MAKE HIRING EASIER! Our consultants spend their days building candidate networks, so when you have a requirement, we complete the screening to meet the needs in a matter of days. All candidates know the end client and are happy to progress (we don't chuck CVs at vacancies) Hiring managers recieve a shortlist- usually 3-5CVs, all qualified and who meet the skills of the role and culture of the business. The result- CVs to interview rates of 90%- higher quality of interviews with fully engaged candidates (no ghosting!) offer to acceptance rates extremely high and time and cost to hire reduced. Drop me a message if you are feeling a similar pain- [email protected]
Technical Network Support Paying £25 - 28k with benefits Warrington based (3 days a week in the office) I'm working on a technical #network support role that is working for an innovative #ISP here in the North West. We've seen this company grow rapidly over the past few years and they're showing no sign of slowing down any time soon. Due to an internal promotion, my client is looking for a customer facing tech support engineer with networking experience to join their team. Drop me a message for some more info. #NetworkEngineer
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Telecommunications Technician | L1 - L2 - IT Field Support Engineer | Cisco Networking | 3D Printing and Arduino Enthusiast
😎I am a L1 - L2 IT Field Engineer for a client of the company I work for, and I heard something that made feel like the message hasn't spread across properly, or maybe the person whom this comment came from is just reluctant to change his perception about the IT support currently offered...here it goes: 👇 🛎️I received a ticket, checked the issue, decided to verify it personally onsite, and organized everything to fix the issue the same day. When I got to the caller, I fixed the issue, took just over 5 minutes to fix it, however, I couldn't resist and asked "how long have you been dealing with this issue for" and the end user answered "6 months, there abouts"...I looked him in the eye and asked him: why did you raise the ticket just until today? Why not before?...and here the words that pulled my strings: naaah, I just gave up on IT. 😯 Please, IT boys and girls: if you hate working in any type of IT environments where you have to use your face or voice to deal with frustrated and almost out of control end users, find another job, something miles away from IT, you are not made for customer service! Stop screwing up on IT companies, IT people, and IT "roles". It is stupidly hard to make end users and companies to change their perspective towards IT Support Technicians! Do the right thing* or do it right** please! 🤨 #InformationTechnology #ITSuport #ITHelpDesk #CustomerSatisfaction #EthicalLeadership #Ethics
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Hey LinkedIn fam! 👋 Today, I wanted to shed some light on an essential role within any organization's IT ecosystem: the Service Desk Engineer. As businesses increasingly rely on technology to drive their operations, the need for skilled IT support professionals like service desk engineers has never been greater. Service desk engineers are the unsung heroes of IT support, serving as the first line of defence against technical issues and providing invaluable assistance to end-users. They're the friendly faces behind the scenes who ensure that your technology works seamlessly, day in and day out. 1.Responding to user inquiries and technical support requests via various channels, including phone, email, or ticketing systems. 2.Troubleshooting hardware and software issues, diagnosing problems, and providing effective solutions or workarounds. 3.Performing remote desktop support to assist users with software installations, configurations, and system updates. 4.Documenting support activities and following up to ensure that issues are resolved promptly and efficiently. In conclusion, service desk engineers are the backbone of any organization's IT support infrastructure, ensuring that technology runs smoothly and users stay productive. If you're passionate about technology and helping others, this could be the perfect role for you! #ServiceDeskEngineer #ITSupport #TechCareers
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Technical Support Challenges Pt 1 The job of a technical support specialist comes with many challenges. Working with frustrated or angry customers can constitute one of the worst challenges. Although such situations can be stressful and emotionally draining, one needs to stay calm and act professionally. The other challenge is the need for continuous update of technology and related information, and technology never ceases to advance. However, technical support specialists should also be able to multitask and prioritize well. The reason is that they could be juggling with numerous support tickets or issues concurrently. However, the job is very gratifying because it gives a sense of helping people and offers some opportunities for professional development. #technicalsupport #customerservice #careerdevelopment.
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Opportunity
Good day Everyone, We are urgently looking for a talented skilled #SupportTechnician for an #IT Service company based in Rivonia, Johannesburg. They are currently running for 30 years! If you are interested and would love to be apart of their amazing Operations Division team, please be sure to take a look and apply for the position via the following link provided. #jobopportunity24 #supporttechnicians #itjobs #informationtechnology #technicians #desktop
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As an infrastructure analyst/tech support engineer, one of the greatest disappointments in work is being unable to resolve a users' IT issue that stops them from continuing their work at first level. Clients who have important meetings/work to do soon will be easily frustrated by such unexpected issues. In these situations, the role of a support engineer becomes critical. Analysts should try all possible ways to find some backup option for users to continue some work.(For e.g.: If a company laptop is dead, help them setup teams/outlook on their phone/other devices so that they can attend important meetings or view important emails). Once escalation is done, proper communication should be given to next level teams handling the issue to make things faster if the user needs a fix ASAP. Some users might be annoyed by the fact that they need to contact their manager to inform them about these unable to work IT issues. In this situation, too, the analyst can become helpful by sending a short email to their manager giving them a very brief idea about the issue the user is facing, the present status of the case and steps taken to fix the problem soon. #customersatisfaction #supportengineer
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Businesses can rely on us to improve the efficiency and performance of IT infrastructure. We have a team of IT Service Desk Engineers and Help Desk Engineers ready to be deployed, waiting to secure your systems and perform troubleshooting tasks. To know more get in touch with us- #joyitsolutions #professionalservices #technicalservices #softwaredevelopers #resources #resourcemanagement #itservicedeskengineer #helpdeskengineer
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If you're applying for a technical position such as System Admin, Network Engineer or Software Engineer here's my top tip for resumes: Use detailed bullet points of what you did in each job. I prefer to see what you worked on for each role instead of one summary of systems and hardware used. If you see something in the "desired" or "required" skills section of a job description that you have worked on, make sure to add it to your resume (if you're comfortable discussing it). #GetHiredResume
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The Product Support Engineer is a technical expert dedicated to providing assistance to customers, both domestic and international, who use XCALLY solutions. The mission of the Product Support Engineer is to ensure an exceptional customer experience by providing fast, efficient, and high-quality technical support. This role is crucial because it is responsible for resovlling technical problems in a timely manner and ensuring that every customer can take full advantage of the potential of XCALLY solutions. A Product Support Engineer is: 1) a Technical Issues Detective because he listens carefully to customer needs, analyzes problems, identifies causes and proposes effective solutions, keeping end-user satisfaction high; 2) a Technical Mediator because he can communicate effectively with both users and other technical areas of the company and is able to provide comprehensive support and solve customers' most complex challenges; 3) a Technology Solutions Navigator because in addition to having an in-depth knowledge of the company's services, he also has a solid understanding of networking and web applications and other related technologies, including Asterisk, MYSQL, and Linux that enable him to deal with a wide range of situations. Do you fit this description? Apply now for the open position of Product Support Engineer: https://bit.ly/3S6RmR2 #XCALLY #XCALLYpeople #team #tech #job #software #customerexperience #customersatisfaction #hiring
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Digital Marketing Manager Senior Marketing Manager | SEO & Content Strategy Expert TOMATOUR АЛЕКСАНДРИЯ
PROACTIVE SUPPORT FROM A TRUSTED PROVIDER YOU CAN RELY ON
Digital Marketing Manager Senior Marketing Manager | SEO & Content Strategy Expert TOMATOUR АЛЕКСАНДРИЯ
TECHNICAL SUPPORT SERVICES
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