Compassion is a critical part of patient care. A smile, a kind word, a listening ear, genuine acts of caring – all have the power to make a difference in the lives of our patients. In February, caregivers at HCA Healthcare’s UCF Lake Nona Hospital demonstrated a powerful act of compassion. After experiencing abdominal pain in February, Martha Ines Perez Bermudez sought emergency care at the Orlando, Florida hospital. Following a series of tests, Martha was diagnosed with clear cell carcinoma (CCC) of the endometrium, a rare and aggressive form of endometrial cancer. Gynecologic oncologist Dr. Maria Ruiz performed a hysterectomy to remove as much of Martha’s tumor as possible. While her surgery was successful, her cancer didn’t respond to treatment, and this spring, she began palliative care. In a recent return to the Orlando, Florida hospital for worsening symptoms, Martha learned that the cancer had rapidly progressed, and hospice care was recommended. In the following days, Martha shared with her care team, “I just want to go to the beach.” Lissette Francis, a case manager at UCF Lake Nona Hospital, wanted to help make Martha’s dream a reality and coordinated a plan with the NATIONAL HEALTH TRANSPORT, INC.. Martha’s transport was arranged, and two local EMS crew members volunteered to take Martha to the beach on their day off. In collaboration with Canaveral Fire Rescue, they arranged an ATV buggy to accommodate Martha and bring her to the beach to walk on the sandy shore. As Martha was prepared to be discharged home from the hospital the following day, Lissette shared the wonderful surprise. Later, Lissette said being able to make Martha’s final wish come true is what her job is all about. “This is what it means to care like family and something I will never forget,” she said. When asked about this experience, Dr. Ruiz said, “It’s why I do what I do—to make our patients’ reality as beautiful as possible.” Thank you to our HCA Florida Healthcare colleagues and EMS partners for providing our patients with physical, emotional and spiritual support – and treating them with the dignity and respect they deserve. #CareLikeFamily
HCA Healthcare Thank you for sharing this touching and inspiring story of compassion and dedication in patient care. At European Nurse Recruitment, we are deeply moved by the exceptional acts of kindness demonstrated by the caregivers at HCA Healthcare’s UCF Lake Nona Hospital. Stories like Martha Ines Perez Bermudez's highlight the profound impact that genuine compassion can have on the lives of patients and their families. Our mission is to recruit European Nurses who embody these very qualities of empathy, care, and dedication. We believe that every act of kindness, whether a smile, a kind word, or going the extra mile to fulfill a patient’s last wish, is invaluable. We are proud to support and provide opportunities for European nurses to work in environments where such values are cherished and practiced daily. To all healthcare professionals, thank you for your unwavering commitment to treating patients with the utmost dignity, respect, and compassion. Sincerely, David Vilchez European Nurse Recruitment
100%, it's always a beautiful choice to be the light in someone's life. Love this!! 💜
This story deeply moved me and highlights 😘 the importance of compassion and care in patient treatment. As a professional in the field of reproductive assistance, I have witnessed how compassion can change patients' lives. 🎆 We provide not only reproductive technology support but also focus on the mental health and emotional needs of our clients. If anyone is 🎈 interested in issues related to mental health and fertility, feel free to contact me! Thank you for sharing this touching story, which inspires us to continue practicing 🎊 compassion and care in our daily work.
Fantastic story HCA Healthcare! Compassion significantly enhances patient care by improving patient outcomes, reducing symptom burden, and enhancing quality of life.
Beautiful story of love, compassion, and care. Well done, Lissette Francis, Dr. Maria Ruiz, and Martha's entire care team. What you did for this patient undoubtedly had a profoundly positive impact not only for the patient but her loved ones as well. I know they must be eternally grateful. God bless you all.
Incredibly moving for patient care and inspiring in how to show you care, in how the patients entire well being is a priority, not just the symptoms or diagnosis. ❤️
As a caregiver and patient advocate stories like this touch my heart because it's so needed in our community. Thank you for making her final wish come true 🙏🏾
A touching and important story that illustrates why HCA Healthcare is a leader among health systems. 💕
Nursing Professional Development at HCA East Florida Division
1moAbove all else, we are committed to the care and improvement of human life even when we can’t do what we want to do, that is help a patient find a cure, we can show empathy, compassion, and love.