Health Connect America’s Post

Having read both “The Cleveland Clinic Way” and “Service Fanatics” early in college while studying healthcare management, I am always drawn to learn from them, be inspired by their initiative to always improve the patient and clinician experience, and apply it to my work in whatever way I can. This approach to workplace safety hit home because I once was on the patient care side of healthcare, and experienced workplace violence in many forms. From young psychiatric patients, geriatric sundowning patients, verbal abuse from inappropriate male patients, patients who came in to get help detoxing, patients who were combative simply due to weaning off sedatives. Some of the abuse was intentional, some were not in their right mind to know what they were doing or saying. Either way— an approach like this of Cleveland Clinic is refreshing to see and gives hope to healthcare workers in these vulnerable spaces. By having a team trained in trauma-informed care, equitable care, and bias— using a standardized checklist to determine status of patients who pose a risk, and using IT decision support tools, Cleveland Clinic proactively resolved behavior issues 81% of the time using less intrusive interventions. This is seriously impressive, but the way it should be— and honestly, the standard— *preventing* issues rather than trying to figure out what to do once they’ve happened. Seeing how this collaborative approach took the teamwork of nursing/ED leadership, IT groups, compliance & legal, and other professionals is inspiring and promising. All parts of the business must work cohesively to ensure a patient and clinician experience that is unparalleled. #patientexperience #providerexperience #equitablecare #healthcare #mindfulness #accesstocare #healthtech #traumainformedcare #healthIT #healthcareinnovation #healthmanagement

Very important to prevent abuse of healthcare workers.

It doesn’t say we send patiends to jail, or we train our team to be tougher. We hire the right staff who can be trained to support these challenges, and they can dedicate time and resources to this and only this. We MUST stop identifying the solution as ask front line to learn more, do more, and do it while still caring for all of the complexities in front of you. Yes, more staff is expensive, but so is turnover. Let’s listen and support our teams the right way before the burnout becomes to much for anyone to want to try.

When was the last time you made a change? a change just for you? Are you in a constant loop with your role where you feel safe but aren't stretched to really utilise your full skillset and potential. How could you re-ignite your drive and passion AND support clients to get their life as close to the life they created for themselves post injury? Want to know more? Why not give me a call for an informal chat - it might just show you a glimpse into a future you hadn't considered 💡

Get 5 steps ahead, and go back two. Nothing in life that is easy generally is built quickly. Im in my last run at this, I'm very close. 📢 Are you preparing for a new doctor consult? Do you struggle to show unity and support with your loved ones when they are ill? Do you find it challenging to get key questions answered when you are stressed, not feeling well, and rushed? Do you have a loved one that you send to a doctors appointment with a checklist to return with unanswered questions? 📢 Wear your questions! That's right, our upcoming Patient Advocacy tees, #smartwear (tm), will help you take a proactive step towards ensuring your key questions get answered in a fun yet serious way. We are building our inventory daily to include caregiver, multiple diagnoses, familytees, nurse, mental health, self-care, and even our front desk warriors. 📢 What's more, many diagnosis tee questions were designed by people who have had or have the diagnosis/disease, so we have proof in concept. We've also tested some out with success. 📢 Stay tuned as #findyourwhyllc will launch by #mothersday. This is a just a sneak peek for patients and caregivers to take an active role in healthcare. Let's work towards accountability and better patient care together. #patientcare #patientadvocate #healthcare #doctorappointment #accountability #melissamullamphy

Strategies for overcoming staffing challenges in substance abuse treatment centers 1. Targeted Recruitment and Retention Programs: Attracting and retaining qualified professionals through competitive benefits and career growth opportunities. 2. Comprehensive Training and Education: Providing ongoing training in evidence-based treatments and cultural competency to enhance staff skills. 3. Utilization of Technology for Efficiency: Streamlining administrative tasks and communication through electronic health records and workforce management software. 4. Collaboration Among Interdisciplinary Teams: Fostering teamwork among different healthcare professionals for a coordinated approach to patient care. 5. Addressing Burnout and Compassion Fatigue: Supporting staff well-being with access to mental health resources and promoting self-care practices. 6. Community Engagement and Support: Building partnerships with local organizations to enhance staffing resources and support services. Implementing these strategies helps substance abuse treatment centers overcome staffing challenges and provide quality care to individuals in need. #treatmentcenters #solutionbasedtherapeutics #healthcarerecruitment #staffing #healthcareprofessionals #mentalhealth #healthcareindustry #recruitmentagency

We are here to offer support and guidance if you are thinking about a career in Health and Social Care. We know that this can be a daunting day and are on hand to discuss how you can begin your journey into this varied and diverse sector. Take a look at our website and get in touch if you want to chat about how we could support you - link to our website in the comments section. #ResultsDay #CareerGuidance #HealthandSocialCare

✨(1) Let us continue to build capacity in complex care. Patients with combined complex needs (physical, mental and social conditions) are on the rise. These patients frequent emergency rooms, hospitals and clinics hoping for an answer to their complex symptoms and conditions only to be disappointed, leading to poor care, poor health and poor care experience felt by their clinicians too. Excited to dive into the world of peer mental health specialists and how this role helps a segment of patients who have complex needs. I often get asked questions given our team 10+ years of successful experience integrating Peers into the “licensed” care team, we've chosen to call them peer community health workers and they have been vitals to the success of our small but mighty Center for Integrated Care team. Over the next months, I'll be microblogging to shed light on this vital role. Stay tuned as I explore questions like: - What do peers exactly do? - What are the key characteristics? - How is it different from professional and licensed roles? - Who benefits most from peer interventions? - Is this intervention cost-effective? - Is the role certified and reimbursable? - How to seamlessly integrate this role into the professional care team? - What does success look like? What other questions do you have about peer mental health specialists? #mentalhealth #peersupport #healthcare #communityhealthworkers #integratedcare #wholepersoncare #specialneeds #specialneedsplan #complexcare #complexneeds #microbloggingforgood #MediCal #peermentalhealthspecialist

Healthcare providers hoping to improve #mentalhealth #outcomes across diverse patient populations need to consider more than just improving access with additional appointment slots; rather, it requires customization of how patients are screened, the recruitment of providers that reflect the race and ethnicity of the populations served, and training mental health providers in #culturalhumility. I wrote about recent research on this topic in Ascendient Healthcare Advisors's free, monthly e-brief: https://lnkd.in/erXCRVd5

Meeting behavioral health patients with timely support and appropriate care is a core challenge for many health systems. Fortunately, Bridge Care Services ensures those who need care first, get care first. Learn more about how Bridge Care can optimize behavioral health integration for your health system: https://lnkd.in/eBF3fChG #healthcare #telehealth #behavioralhealth #telepsychaitry