Herman Cheng’s Post

IADS Exclusive | Our latest release, " Lessons from K11 Concepts Limited & The Hyundai: Navigating retail innovation and communication," delves into their innovative approach at reinventing the in-store shopping experience to attract the younger, tech-savvy generations 📢 ⭐ Innovative projects are constantly emerging worldwide, each redefining the concept of a retail space. However, creating a compelling physical retail experience is only half the battle. 🏢 🛍️ This week's exclusive highlights two large-scale strategies in Asia that have successfully reinvented the retail experience. K11 Concepts Limited and The Hyundai prove that effective innovation is more than just an idea, emphasizing the need for strong communication. Many endeavors have tried and failed, not due to a lack of ingenuity but simply because their ability to communicate and highlight their inventiveness effectively was lacking. 🔎 Whether its instagramable experiences, seamless digital integration, or artistic interweaving, this Exclusive provides a detailed discussion on the role of effective innovation and communication in retail, and how others can learn from this approach. 🤝 👏 Check out the latest IADS Exclusive linked in the comments below! 🎉 Discover how K11 & The Hyundai is pushing the boundaries of retail and what makes these locations the pinnacle of retail in Asia. Access the full #IADS Exclusive in the Substack link below! 🔗⬇️

The #PPZ firm's article discusses how malls globally are using innovative entertainment to go beyond traditional shopping, attract more visitors, and create memorable experiences. It explores #strategies from leading malls, showcasing transformative initiatives that break conventional boundaries and set a new standard for global malls, enhancing the overall consumer experience. #PioneerPropertyZone #ShoppingCentre 

May the teachings of Guru Nanak Dev Ji . . illuminate your path towards a successful & experiential retail world. #gurupurab #gurunanakdevji #gallexie91

The hospitality industry is such a vibrant and lively industry to support. And a visit to the Northern Restaurant & Bar expo at Manchester Central, showcased the best of the brands operating in this space. Bouncing back from one of the most challenging times, the show was a dynamic gathering of industry leaders with brands such as clients, Proximo, Disaronno and Fever Tree in attendance. NRB 2024 wasn't just a trade show; it was a melting pot of industry wisdom and innovation. Amidst the buzz, we couldn't help but reflect on the topics of conversation with almost everyone we spoke to, that echoed the themes from Vol 1 of our Nipperkin report. In particular the shift towards premiumisation with uncompromising consumer expectations and a demand for elevated experiences, whether at-home or from the on-trade. All unanimously agreed - whether the objective was new product launches, promoting unique offerings or personalised luxury services - every detail matters and in today's tough climate where every marketing penny counts, our knowledge and expertise are invaluable assets. Ready to curate immersive, unforgettable experiences for your brand? #NRB2024 #RetailMarketing #OnTrade #Premiumisation #AlcoholBrands

Opening session this morning at NRF 2024: Retail's Big Show Asia Pacific was from the President of the Singapore Retailers Association, Ernie Koh with some fascinating insights. Globally we are all facing the same issues and challenges / it's about inspiring retail experience. He discussed four pillars of this: 1. Unique diversity – it is ‘shopping mall centric’ ‘use what you have in your own country’ For example, F1 in September – “how can we use F1 as a kindling thing (for retailers)? 2. Beacon of light – how can we draw students to come into retail? SRA have created an innovation challenge for students 3. Emotional connection – there needs to be an emotional connection between employer and staff and the connecting of retailers with consumers. "AI is very impersonal, we can now track the customer through the store using the app. Identify you and whoever you bring with you into the store. Personal but not personal – you know that I am tracking you using AI" Ernie Koh 4. Seamless collaboration – example of SRA working with Singapore Airlines to repurpose a decommissioned A380 aircraft to create furniture #NRFAPAC #SRA #emotionalconnection #uniquediversity #beaconoflight #seamlesscollaboration #TRE #TopRetailExpert

Interesting workshop about the new big customer segment in travel retail: Generation Z! Arranged by m1nd-set and Blueprint

Excited to share my latest article for Retail & Leisure International, diving into Asia's retail innovations and the lessons they hold for UK retailers. Asia's retail scene is a powerhouse of creativity, blending the physical and digital to craft unforgettable consumer experiences. Here’s a sneak peek of what I share in the feature: Boundless Creativity: In cities like Tokyo, Seoul, and Shanghai, brands aren’t just selling products — they’re weaving captivating stories. Building Communities: Asian retailers excel in turning shopping into an interactive adventure. Creating Buzz with Exclusivity: Pop-ups and limited-time offers aren’t just on trend — they’re powerful tools for driving excitement and foot traffic. For me, the message is clear: Embrace creativity, foster engagement, and harness the power of exclusivity to connect with consumers on a deeper emotional level. Dive into the full article here (pages 44-45): https://lnkd.in/ePBXknQc #RetailInnovation #BrandExperience #FutureOfRetail #RetailTrends #BrandActivation IPOS IGNITE 🔥 Shop Drop Daily 👀

I'm thrilled to share our latest insights on 'THE IMPACT OF SHOPPING CENTERS ON TURKISH CULTURE.' In this article, we explore: 🌐 Rising Prominence: Shopping centers have evolved into more than retail spaces, emerging as hubs for diverse products, social interactions, and cultural transformations. 🔄 Shift in Spaces: The proliferation of malls signals a shift from traditional markets, with people now choosing these centers for leisure and social engagement, reshaping cultural behaviors. 🏛️ Cultural Impact: The ascent of shopping centers has redefined civic and cultural roles, leaving an indelible mark on Turkish culture and contributing to the emergence of a consumerist society. #Shoppingcenter #CulturalEvolution #ShoppingCenters #TurkishCulture #Consumerism #Globalization #Bazaar Read the full article here: https://lnkd.in/dGD-5DYZ

INSIGHTFUL VIDEO: How U.S. Malls Survived The Death Of Department Stores https://lnkd.in/eG5eamdf The American mall is alive and well. Department stores — which were historically the most important real estate in American malls — are a different story. #retail CNBC

Our very own Liz Beggs, Chief Operating Officer, and Bernadette M.Walsh, Marketing Partnerships Manager, attended the NRF 2024: Retail's Big Show Asia Pacific at Marina Bay Sands in Singapore. This event, an extension of the renowned Retail Big Show in NYC, was packed with insightful discussions and cutting-edge presentations. The event kicked off with a ribbon-cutting ceremony by Mr. Gan Kim Yong, Deputy Prime Minister of Singapore. And with over 7,000 attendees and 238 exhibitors from 52 countries participated, the event featured talks from global retail giants like 7-Eleven, Central Retail Corporation, Fast Retailing (Uniqlo), Hermès, Moët Hennessy, Nike, and Lotte Corporation. One major takeaway was the importance of customer experience, with industry experts highlighting the need to stay true to the brand while engaging new generations of customers through direct retail spaces, in-store experiences, and digital engagement. The event also featured Retail Store Tours showcasing innovative brand strategies and the NRF Innovation Lab, which presented the latest in AI, AR, VR, and machine learning technologies while other discussions revolved around #personalisation, #AI integration, omnichannel experiences, and sustainability practices. Click the link to read more on the latest #retail trends and innovations. 🔔 Don't forget to subscribe and Like our LinkedIn page for more articles and industry updates! https://lnkd.in/g6HFvN6k #NRF2024 #RetailInnovation