We're #hiring a new Application Support Analyst in Alameda, California. Apply today or share this post with your network.
I.T. Solutions, Inc.’s Post
More Relevant Posts
-
#hiring VP Apps Sup Tech Lead Analyst - C13, Tampa, United States, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs #ITCommunications Apply: https://lnkd.in/gVRtfFXw The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.Provides expertise in area and an advanced level of understanding of the principles of apps support.Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirementsConsiders the implications of the application of technology to the current environment.Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.Acts as advisor or coach to new or lower level analysts; allocates work.Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Persuades and influences others through strong and comprehensive communication and diplomacy skillsPerforms other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regard
To view or add a comment, sign in
-
#hiring *Apps Support Intermediate Analyst - C11 (contractor conversion)*, Tampa, *United States*, fulltime #jobs #jobseekers #careers #Tampajobs #Floridajobs *Apply*: https://lnkd.in/g65eszGw The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.Responsibilities:The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.Act as a liaison between users/traders, interfacing internal technology groups and vendorsParticipates in disaster recovery testingParticipate in application releases, from development, testing and deployment into production.perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.Considers implications of the application of technology to the current environment.Analyzes applications to identify risks, vulnerabilities and security issues.Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.Exchanges ideas and informationActive involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.Performs other duties and functio
https://www.jobsrmine.com/us/florida/tampa/apps-support-intermediate-analyst-c11-contractor-conversion/457425422
jobsrmine.com
To view or add a comment, sign in
-
UX Designer with a Strategic Edge | Bridging User-Centric Design and Sales Expertise for Exceptional Digital Experiences
Boost this above the 10 quick things you can do to master Excel.
Systems Administrator | Systems Analyst | Technical Support Specialist | Customer Support Analyst | Help Desk
I just want a job, please. Location: Atlanta, GA / Southeast Region Positions: IT Systems Administrator / IT Systems Analyst / Application Support / Product Support Analyst / Service Desk Analyst Pay: Negotiable On-site, remote, and hybrid ANYTHING Thankful for an opportunity #openforwork #readytowork #hireme #informationtechnology #linkedin #recruiters
To view or add a comment, sign in
-
#hiring Systems Analyst, New York City, United States, fulltime #jobs #jobseekers #careers #NewYorkCityjobs #NewYorkjobs #ITCommunications Apply: https://lnkd.in/gUFsbBt3 At eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. Our client has a brand new opportunity for a qualified Systems Analyst to join their team onsite in New York, NY. This role will be the support contact for the client partners and collaborate with technology teams to work incidents to resolution.Duties and Responsibilities: Production support Primarily focused on onsite store support, acting as intake and point of contact for the client Working trouble tickets, escalating, and collaborating with other teams according to priority and required expertise - completing resolution within SLA Develops system proficiency and builds subject matter expertise through issue exploration, troubleshooting, and root cause analysis Coordinates and drives issue resolution within the team and cross-functionally, effectively communicating with client partners and team to gather information and convey status Maintains clear and thorough documentation on inquiries and troubleshooting performed Identifies trends and works cross-functionally to ensure timely communication of impacted systems Leadership Receptive and responsive to coaching and guidance from leaders and more experienced analysts. Seeks input and support as required Self-directed; is successful with minimal direction, providing escalation when necessary Partners with business and support teams, responding quickly and thoroughly to issues and requests Provides constructive input and perspective to team conversations Solution Delivery Gathers, analyzes, and documents solution requirements Efficiently assesses improvement opportunities
https://www.jobsrmine.com/us/new-york/new-york-city/systems-analyst/454634427
jobsrmine.com
To view or add a comment, sign in
-
A simple feature for a group fund? Fund for Football, birthday gifts or beer? :) It is available for pilot users now and by new year will be publicly available. We are hiring across all roles in software engineers & data. #banking #empathicbanking #1click #1clickbanking #mobilebanking #digitalbanking #customerexperience #agile #digitalinnovation #customerexperience
To view or add a comment, sign in
-
Seeking a Support Analyst to provide efficient troubleshooting and assistance in resolving technical issues for optimal system functionality. #SupportAnalyst #TechnicalSupport #intalent #Troubleshooting #TechAssistance #ITSupport #CustomerSupport #SupportServices #AnalystRole #TechIssueResolution #SystemFunctionality #SupportProfessionals #ITJobs #TechnicalAssistance #CustomerService #TechSupportAnalyst #HelpDesk #TechnicalProblemSolving #SupportRole #ITCareers #TechTroubleshooting
To view or add a comment, sign in
-
Hit the 2025 ground running by investing in some New Year tune ups to your Category offering. Currently taking conversations about contracts starting in January 2025, feel free to get in touch.
Have a gap in your team that would need covering whilst hiring? Have a specific project you need a subject matter expert on? Want to upskill your team techincally to help with data confidence and efficiency? Feel free to give me a shout on [email protected]
To view or add a comment, sign in
-
As an infrastructure analyst/tech support engineer, one of the greatest disappointments in work is being unable to resolve a users' IT issue that stops them from continuing their work at first level. Clients who have important meetings/work to do soon will be easily frustrated by such unexpected issues. In these situations, the role of a support engineer becomes critical. Analysts should try all possible ways to find some backup option for users to continue some work.(For e.g.: If a company laptop is dead, help them setup teams/outlook on their phone/other devices so that they can attend important meetings or view important emails). Once escalation is done, proper communication should be given to next level teams handling the issue to make things faster if the user needs a fix ASAP. Some users might be annoyed by the fact that they need to contact their manager to inform them about these unable to work IT issues. In this situation, too, the analyst can become helpful by sending a short email to their manager giving them a very brief idea about the issue the user is facing, the present status of the case and steps taken to fix the problem soon. #customersatisfaction #supportengineer
To view or add a comment, sign in
-
Imagine you hire a remote software engineer and then realize that he is a Deepfake-created persona! Florida-based KnowBe4 experienced this horrible scenario and shared their experience with everyone to warn all of us! You can read the details about the incident by clicking the link in the first comment. But please don't forget to embed strong identity verification solutions if you hire remotely! #remoteworking #identityverification #kyc #knowyouremploye #deepfake
To view or add a comment, sign in
-
#hiring *Principal Application Engineer (SRE)*, Abingdon, *United States*, fulltime #jobs #jobseekers #careers #Abingdonjobs #Illinoisjobs #ITCommunications *Apply*: https://lnkd.in/gMxhuUtn Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.We're hiring a Principal Site Reliability Engineer in the Card Portfolio group to support Discover Card's core platform. You'll interact with product leaders and their teams supporting large-scale systems of record for all Cardholders as you get a chance to build up the SRE practice from the ground up.The SRE function isn't new across Discover. In Card Portfolio, we historically relied on our engineering teams to play that role when needed. Along the way, we've realized that we need to find a leader in this craft to define and execute on the "how". Moreover, it opens the opportunity for this leader to contribute both internally and externally across the SRE community.Do you want to help us make reliability a product differentiator for our organization?What you'll do:Oversee the availability, performance, and reliability of our critical services, collaborating closely with product teamsDefine and implement observability strategies across our product teamsLead investigations into service problems (blameless post-mortems) and surface themes to enhance overall system reliabilityPartner with teams and provide hands-on training in observability, incident management, and reliability best practices (i.e., defining SLOs, support playbooks, logging standards, etc.)Roll up your sleeves as needed to pair with engineers on troubleshooting, pairing, or code reviewsActively manage, escalate risk and customer-impacting issues to management within the day-to-day role Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science or related6+ Years Information Technology, (Software) Engineering, or relatedInternal applicants only: technical proficiency rating of proficient on the Dreyfus engineering scale Preferred Qualifications Bonus
https://www.jobsrmine.com/us/illinois/abingdon/principal-application-engineer-sre/453619304
jobsrmine.com
To view or add a comment, sign in
21,529 followers