Intellect Global Consumer Banking | iGCB’s Post

Yesterday morning, we had our Hong Leong Bank Berhad Investor Day where together with my C-suite team we unveiled our new 3-5Y Transformation Plan to over 20 key analysts and investors in person, and another 30 more online. The 3-5Y blueprint laid out publicly, represents a bold leap for HLB. While we reaffirm our intent to stay true to the strengths we are known for – our values and prudent risk appetite, and our continued focus in areas where we have clear strengths, like in community SME lending, this plan is also honest in acknowledging where we have opportunities to do better, for example in CASA, wealth business and overseas contribution from our regional network. As each member of the C-suite presented their plans with the senior management team united in the audience, we somehow grew more resolute in our conviction to bring the HLB to the next level now that we have publicly declared our intentions and plans, knowing that the world would closely monitor our performance in every subsequent quarterly report. Our briefing took place at our Digital and Innovation hub, the CX Lab, where analysts and investors received a comprehensive tour and demonstration of our HLB Digital Innovations capabilities spanning across retail and business segments. By the tour's end, one analyst observed that HLB feels more like a fintech entity than a “traditional bank” and another declared that he didn’t know HLB had made so much progress in the digital and customer experience front even though they've covered our performance and results closely -  looks like we have more work to do to market and make our capabilities known better! Innovation cannot happen in a vacuum. It thrives on the determination of people, and I am confident that our team's grit will drive the success of this transformative plan. As we embark on this transformative journey, we express gratitude to our stakeholders and investors for their support. Feedback from Analysts has been very encouraging, as they acknowledged the clarity and visibility of the transformative plan shared, given growth levers that will lift the Bank’s ROE to the next level. I’m sharing some of their reports here. Kudos to the team who has worked very hard to make yesterday's Investor Day a resounding success! #BuiltAroundYou #QuantumLeapGrowth

Our LTM Q3FY24 results are out! 📈 Yet another quarter of growth as we continue making an impact across the globe with our revolutionary emach.ai architecture helping banks shape better customer experiences while driving cost efficiencies. 💼 Dive in for our performance highlights: https://lnkd.in/dY7btV5E #Intellect #eMACHai #QuarterlyResults #Q3FY24

Dear network, As proud main sponsor of Febelfin Connect 2024, we are reflecting on Michael Anseeuw's closing speech where he highlighted the importance of the sector in developing accessible banking. At PwC, we recognize our role in working closely with the Financial Sector to facilitate banking services for everyone. Michael's emphasis on accessibility resonates deeply with us: - Closeness: We prioritize understanding clients' needs to offer tailored solutions, ensuring inclusivity. - Diversity: Embracing diverse perspectives enhances innovation in providing accessible banking services. - Partnership: Collaborating with industry leaders enables us to contribute to initiatives that make banking more accessible for all. As we strongly support accessibility in banking services, we remain dedicated to partner with our clients and advance positive change in the industry. Together, let's build a more inclusive and accessible future for all. #FebelfinConnect #AccessibleBanking

Lenders: stop relying on traditional scoring methods and overlooking underserved populations! In our recent webinar, industry leaders from Accelitas and Fiserv teamed up to give you the keys to success for improving financial inclusion. Using the transformative power of data and looking beyond traditional scoring methods, you can now give underserved populations the credit they deserve. Tune in to the on-demand webinar now for the full scoop: https://lnkd.in/gG-UDNJT #financialinclusion #lendingindustry #alternativedata

🎙️ Exciting News! 🎙️ I'm thrilled to announce that my very first podcast has gone live on IBS Intelligence with Deepak Chand Thakur, CEO & Co-founder of Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) If you've ever wondered how UPI has revolutionized digital payments in India, this podcast is a must-listen!💸 📢 I invite you all to give it a listen and share your thoughts. #PodcastLaunch #DigitalPayments #UPI #India #Fintech #Podcast #UPIRevolution #DigitalIndia #FintechPodcast

Banking and financial services companies must modernise to stay competitive. And with the right ecosystem partners, that process can be seamless and profitable. Join Chief Wine Officer & LTIMindtree on the 26th of June at the award-winning CORD by Le Cordon Bleu to hear expert insight on modernisation – no matter where you are on your journey. #fintechmodernisation #bankingtransformation #corebankingrenewal   RSVP below

In mathematics and geometry, a triangle typically symbolizes stability. When reinventing our identity, we realized stability was built into the foundation of everything we do - from building banking systems that millions have come to rely on to creating a work ecosystem that has empowered (and continues to empower) a community of leaders, technologists, advisors, and relationship managers. As we embrace our renewed identity, our zeal to build stable systems and infuse stability across relationships is renewed too. Want to discover the insights behind our #newmarknewmomentum? Follow us. #ITSS #ITSSGlobal #NewMark #NewMomentum #bankingsoftwareintegrator #newbrandidentity #DigitalBanking #BankingSolutions

Empower Your Business with CXDA's Cutting-Edge Financial Solutions! 🌐 Maximize your business potential through our revolutionary financial solutions, ensuring seamless access to credit. Experience AI-driven excellence, leaving complex processes behind and embracing accelerated growth. Join Chi-X Digital Assets and CXDA Markets for a future where financial services align with your success. #CXDA #FinancialInnovation #fintechtrends #accesstocredit #fintechfuture

An I for an I: Invest in Your #Customer and they will #Invest in You. Speaking to the professionals at Digital Marketing for Financial Services, our CTO Subramanian (mani) Gopalaratnam engaged with audiences to share the importance of good #CX in the #fintech space. In this video, Mani talks about how #ROI goes both ways. Watch the entire presentation here: https://resu.io/MCC4em #DMFS2023 #CustomerCentricGrowth #FinServInnovation

As proud main sponsor of Febelfin Connect 2024, we are reflecting on Michael Anseeuw's closing speech where he highlighted the importance of the sector in developing accessible banking. At PwC, we recognize our role in working closely with the Financial Sector to facilitate banking services for everyone. Michael's emphasis on accessibility resonates deeply with us: - Closeness: We prioritize understanding clients' needs to offer tailored solutions, ensuring inclusivity. - Diversity: Embracing diverse perspectives enhances innovation in providing accessible banking services. - Partnership: Collaborating with industry leaders enables us to contribute to initiatives that make banking more accessible for all. As we strongly support accessibility in banking services, we remain dedicated to partner with our clients and advance positive change in the industry. Together, let's build a more inclusive and accessible future for all. #FebelfinConnect #AccessibleBanking