Intellect Global Consumer Banking | iGCB’s Post

Navigating the AI Dilemma : I'm excited to share insights from the recent BFSI Transformation Leaders Conclave at Sahara Star Hotel, Mumbai, where I concluded a Thought Leader Session on 'The AI Dilemma'. Here's a recap of what I covered: 🔸Understanding the AI Dilemma: I delved into the unique challenges and opportunities presented by AI adoption in BFSI platforms. 🔸Unlocking AI Potential: Helped to outline a map of the BFSI AI use cases and how each organization can tailor it to their liking and strategy. 🔸Ethical Considerations: I explored the ethical implications of AI integration and discussed strategies for ensuring responsible AI usage. 🔸Data Security and Regulatory Framework: Strategies for safeguarding sensitive customer data in the age of AI-driven analytics were discussed in detail. Also, much emphasis was given on working within the regulatory frameworks. Thank you to everyone who participated in this insightful session as we navigated the AI dilemma and charted the course for responsible and effective AI adoption in BFSI. #BFSI #AIIntegration #DigitalTransformation #EthicalAI #DataSecurity #BFSITransformationSummit

When digital banking wasn't a thing and customers were adamant about dealing in person, it was a big challenge to make them shift. Catch Prateek Jain, Director of DXP Services at Axelerant, and Prateek Bansal, Manager - Management Consulting at Accenture narrate the story of how HDFC Bank addressed customer concerns and provided personalized communications to their campaigns during this shift. Watch the full episode here: https://bit.ly/49yQdIT #DXPDeconstructed #DigitalBanking #PersonalizedCampaigns

Our CEO (APAC) and Global CTO, Ramki Gaddipati, recently shared his insights with Business Standard on the future of banking technology and the immense potential of UPI-based credit. In his interview, Ramki discussed the significant opportunities in providing credit through UPI, predicting that UPI transaction volumes using credit could reach $1 trillion by 2030. He emphasized the importance of readiness and the need for banks to scale their core systems to meet this growing demand. Discover more about our vision for the future of banking and how Zeta is leading the charge with cutting-edge technology: Read the full interview here: https://lnkd.in/gWVeDwrb #BusinessStandard #UPI #Credit #Zeta

Here are 3 more of the service criteria given HIGHEST Importance scores by Corporate Treasury professionals in their Cash Management business with banks: -New accounts are opened quickly ✔ -The support understands our business needs and routines ✔ -The speed and quality of communication during system failures meets our expectations ✔ The actual service performance of banks on these 3 criteria differs a lot - so there is work to do for many banks to close performance gaps. Corporate Treasurers and Banks are most welcome to contact us at CXFacts to talk about how you may align expectations and benefit together going forward. CXFacts is a global customer experience platform offering banks and corporates detailed insights across 14 bank product areas. #corporatetreasury #corporatebanking #CSAT #CX #performancegaps

Prakash Somaiya, Head of Products at Finnate, will share his insights on "Digital Banking: The Path to Pursuing Digitisation" at the BharatCoop24 panel discussion. Explore how digital tools can automate processes, reduce manual errors, and optimise your banking workflows. #finnate #bharatcoop24 #cooperativebanking #fintechsolutions #innovation #marketleadership #bankevent K S Jaishankar | Gauri Pawar | Aditi Desai | Brahmanand Dehury | Amit Agarwal | B2B Market Media | The Founder Media | Bharat Cooperative Banking Summit & Bharat Ratna Sahakarita Samman

🚀 Excited to Dive Deep into the Future of BFSI at the Bharat Fintech Summit 2024! 🌐 Join us in exploring the dynamic landscape of Payments, Lending, Insurance, and Wealth with industry trailblazers. 🔍 Discover key insights and trends shaping the future of finance, directly from leading practitioners in the field. From innovative payment solutions to revolutionary lending models, we're set to unravel the latest advancements in the BFSI sector. 🔗 Register now to be at the forefront of the fintech revolution: https://lnkd.in/dn4Q9pFM #BFSI #FintechSummit #FutureOfFinance #PaymentsEvolution #LendingInnovations #InsuranceTrends #WealthManagement #IndustryLeaders #BharatFintechSummit #FinanceRevolution #TechInFinance #InnovationInBFSI #StayAheadOfTheCurve #NetworkingOpportunity #FinancialServices #DigitalTransformation #RegisterNow #ShapeTheFuture #BFSIInsights #LeadingPractitioners #FintechAdvancements

Transforming Payment Transactions: Media Leader's Success Story! 📈 Elevate your business with streamlined payments! 🌟 Our premier Media and Publisher client conquered outdated systems, reduced transaction times, and amplified customer satisfaction. 💼 Business Boost: ✨ - Eliminated errors & delays. ✨ - Amplified operational efficiency. ✨ - Positioned as industry pioneers. 🔗 Key Solutions: ✅ Pine Labs’ Card & UPI QR ✅ ICICI’s UPI QR & Collect Pay 🎯 Benefits: 🚀 - Rapid transactions 🚀 - Reduced errors 🚀 - Digital transformation 👉 Result: 🔑 - Enhanced experiences 🔑 - Streamlined operations 🌐 Future-Ready: 💡 - Flexible payment choices 💡 - Industry-leading innovation 👏 Join the success wave! 🚀 #DigitalTransformation #Payments #SuccessStory Read the full success story here https://lnkd.in/d_wZcjhA

Head over to the North Stage now for a series of future visions! The first vision will be delivered by Rachita Arora (Strategy Associate, Allica Bank), who will be discussing ‘The future of SME banking’. This will be followed by the second vision delivered by Louis Blackburn (Lead Product Designer, Lloyds Banking Group), who will be discussing ‘Zodia Custody’   #MLSummit24 #payments #banking #finance #financialservices #economy #ecommerce #POS #innovation #lending #openfinance #greentransition #customerexperience #CX #platformeconomy #digitalcurrencies #CBDC

We are thrilled to announce that KULANA LIMITED is expanding its suite of services to include Core Banking! This addition marks a significant milestone in our journey to empower financial institutions with cutting-edge solutions tailored to meet their evolving needs. Our Core Banking platform, backed by industry-leading technology, is designed to revolutionize the way banks operate and serve their customers. Here's a sneak peek at some of its standout features: 🔹 Seamless integration of banking services 🔹 Enhanced efficiency and streamlined operations 🔹 Adaptive capabilities to meet changing industry demands 🔹 Elevating customer service to new heights With our Core Banking solution, institutions can unlock unparalleled opportunities for growth and innovation in the digital era. Stay tuned as we unveil more about this game-changing offering! #CoreBanking #FintechInnovation #DigitalTransformation #BankingSolutions #Technology #Innovation #FinancialServices #CustomerExperience #FutureofBanking

Insights on performance gaps are crucial for any customer centric company, to focus resources where it creates the most value. In the banking industry, we see many awards, rankings etc., and we congratulate you all on your achievements. We recommend to dig deeper though - Have you identified your performance gaps, defined by your customers, so you can maintain or improve your business through higher customer satisfaction ? #customerexperience #customerinsights #corporatebanking #treasury