Ian Leaman’s Post

Omnichannel retailing should be on every entrepreneur’s ‘Need to Know’ list. But, just in case you don't know, The Entrepreneur Weekly will break it down for you. https://lnkd.in/ezrPXdtz #JBDC #EntrepreneurWeekly #blog #ecommerce #onlineshopping #online

Want to get better at #BOPIS? Buy online, shop in-store (BOPIS) staked its claim when the pandemic started, and it's only gained ground since. But it's not an offering that can be made lightly, so to speak — it requires strong #omnichannel infrastructure to make it available. Find out how #retail stores can offer BOPIS without risking an omnicatastrophe. https://okt.to/5ZkSCY

There are systemic and operational challenges for many organizations to be successful with #BOPIS. Is it your master data? Do you have different SKUs for the same product online vs retail? Is it prioritization of picking and shipping and achieving on-time service targets? There are ways to overcome these challenges, and the benefits of driving traffic to retail spaces are to good to ignore. #retail #distribution

Shopping is Changing. The future of #retail? #brands get closer to customers and seek to become a sought after and anticipated shopping experience. The need for brands to reimagine themselves as an “experience” is paramount. This strategy facilitates intimate first hand connections as well as builds affinity and loyalty to capture and solidify market share and customer $ - regardless of channel and customer #pathtopurchase #foodandbeverage #foodmanufacturers #customerexperience #brandloyalty #foodandbeverage #corporatestrategy #marketstrategy #omnichannel #unifiedcommerce #retail #groceryretail #omnicommerce #kellanova

Why Retailers Are Embracing Buy Online Pick-Up In-Store (BOPIS) in 2024? In today's rapidly evolving retail landscape, adapting to shifting consumer behaviors is crucial. With customers increasingly demanding flexibility and convenience, retailers are faced with the challenge of meeting these expectations while staying competitive. Gone are the days when shoppers were willing to wait weeks for delivery or tolerate out-of-stock frustrations. In response to these changing preferences, retailers are turning to innovative solutions like BOPIS to bridge the gap between online convenience and in-store immediacy. Simply put, #BOPIS offers a win-win solution for both retailers and customers. It allows retailers to provide fast, hassle-free pickup options while alleviating the logistical and financial burdens associated with traditional shipping methods. Check out our latest blog to uncover the many merits of BOPIS and how it's helping retailers stay ahead of the curve in 2024. https://hubs.la/Q02yzLgt0 #Omnichannel #Retail #ShoppingandtheRetailIndustry

Omnichannel retail is the future of ecommerce, with 73% of brands already selling on 2 or more channels in 2024. Meeting your customers anywhere they shop will be key to keeping up with the competition this year – so how do you get started? We’re teaming up with ShipBob on Wednesday, June 5th for Omnichannel Unpacked to explore what you need to know to launch on your next sales channel. Save your spot now and discover how to: 📦 Build an omnichannel supply chain that reaches new customers through online marketplaces, retail dropshipping and retail distribution 🛒 Create a unified, seamless shopping experience across online, social media, or brick-and-mortar channels 🌐Effective multi-channel marketing solutions to help you build trust and transparency across any sales channel Tune in live on June 5th to hear from Molly Staats 🍊 alongside successful brand founders and operators at The Shark Group, Nood, Hush Blankets and more as they share their strategies and answer your questions about selling everywhere. Save your spot: https://hubs.la/Q02w3C_g0

Omnichannel failed to deliver retailers’ promised transformative benefits because while they tried to look unified at the front-end – online, mobile, point-of-sale, BOPIS, shop-in-store/deliver to home, new pay options, digital wallets and more – their backend systems to support each customer experience were out-of-sync. The old ways of omnichannel thinking must give way to an evolved unified commerce approach. Going from omnichannel to unified commerce might seem like splitting hairs or just semantics. But believe me, it isn't. Get the story in my latest for The Robin Report with Nikki Baird APOTOS Bain & Company Jitender Miglani Forrester Incisiv Jason Brenner Michaels Stores #omnichannel #retailmanagement #unifiedcommerce #retailoperations

5 Retail Trends to Watch in 2024 (and how to leverage them!) The retail landscape is shifting, and these 5 trends will shape the future! From social shopping to personalized experiences, this post explores how to adapt and thrive in 2024. #retail #trends #futureofbusiness #giftcards #omnichannel https://lnkd.in/eWYpKYs5

"While a general growth in the retail economy can be noted in APAC with levels inching towards pre-pandemic markers, consumer expenditure is likely to start slowing down this year," notes KPMG's Anson Bailey. "Against this backdrop, there is an even greater need for retailers to know how to better engage consumers in the current climate and beyond to gain market share, particularly as consumers recalibrate their spending." FULL ARTICLE: https://lnkd.in/gUCFX-Yi #retailinasia #retailnews #seamlesscommerce #retailtrends #omnichannel #moversinasia Subscribe to our bi-weekly newsletter: https://lnkd.in/dhj9z734

There’s been a massive shift in consumer expectations around convenience, connected shopping experiences and personalisation. Consumers now see both the online and offline shopping experience as part of the same buying journey and not one versus the other.      That means retailers need to help customers shop, buy and receive items wherever and whenever they want. Here are 3 areas to focus on to transform your stores for unified retail.👌     #physicalretail #omnichannel #customerexperience #unifiedcommerce https://lnkd.in/gZPpHqwd