“Carrier service should never erode my margins, but it does all the time.” Risking your margins with every carrier decision? Service data shouldn’t be a black box when you exist in a service-based industry. You should have access to carrier performance data at the point of booking a load or sourcing new carriers. Make informed decisions by knowing the performance you can expect from your carriers, and compare your service to industry benchmarks. Control your cost-per-load and protect your margins. iso.io
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From the perspective of the third-best carrier in Chicago, here are 12 key strategies for navigating the trucking industry and attracting and retaining top carriers: 1. Pay faster than average. Fast payments attract carriers. 2. Ensure carriers get paid for their wait time. 3. Use various reliable sources for thorough carrier vetting. 4. Answer your phone. Be accessible and responsive to carrier queries. 5. Don’t post the same load multiple times. It signals undesirable loads or company issues. 6. Accurate weight information is crucial for carriers. 7. Check FMCSA data for carrier reliability indicators. 8. Record carrier performance for future reference. 9. Focus on building lasting partnerships with carriers. 10. Use your TMS for efficient lane history checks. 11. Meet carriers face to face. Personal interactions build trust and rapport. 12. Simplify invoice and bill submission processes for them. Keep these tips in mind, and drive forward with confidence! #bestcarriers #logisticstips #carriermanagement #truckingsuccess #freightbrokering #efficientlogistics #carrierrelationships #logisticsexpertise
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The first phase of a National Motor Freight Traffic Association, Inc. Classification overhaul will take effect in Q1 of 2025, the National Motor Freight Traffic Association announced. The changes are designed to simplify the classification system by using a standardized approach to LTL pricing based on density, handling, stowability and liability. The NMFTA is planning three listening sessions on the changes next month. The first will be for LTL carriers on Aug. 6, the second for third-party logistics providers on Aug. 7, and the last for shippers on Aug. 8.
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Carriers declining bookings, limited space, rate hikes - managing carrier decisions? Partner with real-time updates, ditching emails, spreadsheets, and late-night calls. Daily "C" level updates? You need Century a "Step Ahead".
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Carrier reliability is as important as fraud when it comes to running a freight brokerage in 2024. The more reliable your carriers, the lower your cost-per-load.
More reliable carriers lead to lower operational costs. Fewer bounces, fewer reschedules and fewer headaches 😅 . Naturally, this translates to higher service levels and happier customers. Happier customers lead to higher volumes and more revenue. Growth! For a service-based industry, service-level performance data remains a black box for freight brokers. Everyone sells on 'exceptional service' yet few can actually demonstrate that upfront. Historically, brokers brute force their way to deliver for their customers at all costs. This approach can create unnecessary overhead and erode margins. Taking a data-driven approach to carrier sourcing demonstrates a commitment to service and can significantly reduce your cost per load, improve margins and your reputation in the marketplace. Read more in TIA (Transportation Intermediaries Association) January issue of 3PL perspective and let me know what you think.
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More reliable carriers lead to lower operational costs. Fewer bounces, fewer reschedules and fewer headaches 😅 . Naturally, this translates to higher service levels and happier customers. Happier customers lead to higher volumes and more revenue. Growth! For a service-based industry, service-level performance data remains a black box for freight brokers. Everyone sells on 'exceptional service' yet few can actually demonstrate that upfront. Historically, brokers brute force their way to deliver for their customers at all costs. This approach can create unnecessary overhead and erode margins. Taking a data-driven approach to carrier sourcing demonstrates a commitment to service and can significantly reduce your cost per load, improve margins and your reputation in the marketplace. Read more in TIA (Transportation Intermediaries Association) January issue of 3PL perspective and let me know what you think.
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Here's one of those accessorial charges from UPS that I just don't get... There was a time when package charges were determined by zone and weight (actual or dimensional).......and that was it....... BUT, ff a shipper was not properly recording packages, it was found through a manual audit process (regularly scheduled or on demand) requiring people, scales, measuring chains, and then the completion of a little piece of paper called a shipping charge correction, manually keyed onto their bills, and the SCC being returned to them, stuffed in an envelope wit their bill. This was a tremendously costly process, but meant to recover revenue, and there was no charge to the customer, regardless of how many SCC's were generated...daily, weekly, monthly - it didn't matter....and still, the carrier missed many $$$$$$ Now, it's all automated....the carrier systems take care of everything, and all (most) shipper errors are recovered..... So why the charge? If you say "to change shipper behavior", 40 whacks with a wet noodle!!!!
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Big news in the transportation industry! The National Motor Freight Traffic Association (NMFTA) has announced a major overhaul of the National Motor Freight Classification (NMFC) system starting Q1 2025. This change aims to simplify LTL pricing by using standardized measures like density, handling, stowability, and liability. Key Highlights: ➡ 3,500 single-class items to be shifted to 13 subcategories ➡ Improved user experience and classification accuracy ➡ Listening sessions in August for carriers, 3PLs, and shippers Stay ahead of the curve and read the full article for more details: https://lnkd.in/eE8JSGfF #Transportation #LTL #Logistics #Freight #NMFTA #GOCOTransports #IndustryUpdate #GOCOTransports
Freight classification overhaul to begin next year
truckingdive.com
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Carriers are already consolidating their carrier mixes. The average number of carriers per company declined for 3 straight months at the end of 2023, dropping to 5.74 in December. Act now to partner with a proven alternative that can provide speed, service reliability, ease of use, and seamless implementation to help you succeed in 2024 and beyond. #carrierconsolidation #ecommerceshipping #supplychainstrategies
Will parcel shippers use fewer delivery providers in 2024?
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Did you know that shipments with late pickups are almost 35% more likely to be delayed on delivery? This statistic underscores the critical need for precision in measuring the service reliability of your carrier partners. Tackle this issue head-on by using service scores to anticipate and mitigate delays before they happen. iso.io
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Had a call today with an LTL shipper who is struggling with carrier reclasses. They actually take the time to measure their shipments with a tape measure, but it does not solve the problem. Why, you might ask? 2 reasons. First, they know they make errors, mostly reading handwritten dims wrong or entering them wrong. Data is not being captured digitally. Second, they have no documented record to turn to when those adjusted invoices come in. There is a better way. Regardless of shipper size and budget, there are solutions available right now that capture dimensions digitally, and can capture weight, and can capture photos. These solutions can also store the data so it can be retrieved on demand, even in the form of a shipper certificate. These solutions can solve invoice issues, and help with damage and shortage claims. The best part is that carriers want shippers who do it right and can provide them with accurate digital data. Carriers will reward these shippers. There are multiple wins here. Want to learn more? Just reach out.
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