I could not put this better than Steven Bartlett. Kindness opens so many more doors. "being un-kind is a tax on your talent". It's true. I would go one step further, acts of unkindness last longer and travel further where your personal brand is concerned.
This is why your smallest interactions are actually your biggest. Your actions are your "invisible PR" working for or against you at any given time. Let me explain... We all have bad days, moody days and we don't know what someone is going through - but being kind can quite literally change the trajectory of your life. It will subtly nudge you in a different direction through favours, promotions and other types of recognition. Being un-kind is a tax on your talent - it will weigh down your potential. None of us imperfect human beings are going to be able to achieve perfect kindness at all times, including me. However, if we all understand the value of it, to ourselves and others, hopefully we can try a little harder, every day, online and offline, to be a little kinder. And the legend that is Usain Bolt in the video below proves exactly how powerful your "invisible PR" is. This is how you make it work FOR you and not against you 👏🏽 Video via Daniel Abrahams.
Spot on Mark. Many years ago when I was undergoing "press/media training" I was told this simple question to ask yourself before doing (or not doing) something...."would I be proud to tell my mum this?" Politeness and Respect can cost you a lot if you don't do it, but reward you massively if you do.