James Hornick’s Post

Never make these mistakes with your client.❌❌❌ Being a professional doesn't exempt you from the human folks. No doubt, it's beautiful getting everything perfectly well with your job. But then as much as we hate to hear the word "unforeseen circumstances", they still exist. But you know the good part, your client is human too... Never forget that. My coach @uchechi used to tell me how much sincerity will help me have good relationships with clients. A few days ago, I almost lost a client, because I wanted to get it right. Due to a power failure, I couldn't deliver a job for one of my clients when due. When I got his update asking about the job, I didn't reply because I told myself I wouldn't give excuses anymore. At my end, I was doing everything to get that job done, and a quality one at that. I did achieve my aim... I got an awesome job done, but my client wasn't satisfied because of my timing. According to him, I should have communicated with him regarding the situation. "I am human too, and I know these things," He said. You can't get it all right all the time. It's okay to be human. That's because your clients are human too and will love to be treated as such. What is your take home from this post? ✅Be sincere with your client. You don't have to claim professional all the time. ✅Constantly keep them updated with their projects ✅Give your best in ALL projects despite the pay... You are not just making money, you are selling a brand. ....................................................... I want to especially appreciate everyone who celebrated me two days ago on my birthday. I honestly appreciate every one of you. This lady is so grateful. Are you yet to join my network, Do well to do so, as I create premium content that will help you build a brand that can stand the test of time. Click #connect to join my network

Swallowing your pride and telling your boss that you’re lost, confused, or stuck can be difficult. But it’s not nearly as detrimental as you might think. In fact, more often than not, they will be more than happy to help you out. Check out The Muse's tips on how to send out the SOS.

As a service provider dealing with clients, I've learned a few things that have helped me stay consistent in this space. I'll be sharing what I've learned so far, and this has not only increased my clients' trust but also brought in more referrals. . . So here’s the list of what I’ve learned: 1. Patience: I’ve learned to be patient with clients. 2. Self-Control: I’ve learned to control myself. 3. Reason Over Emotion: I’ve learned not to let my emotions override my reasoning. Some clients can be funny. For example, there was a time I had completed a client's job for a week, and then I posted something about the need for a job portfolio. She came at me saying she paid for that service and I didn’t deliver. . . I wanted to react instantly, but instead, I told her to get out of my DMs. I said that because, during her job process, she frustrated me. This was a woman who had come begging me to lower my fee. I was moved by her pleading and agreed, but she ended up frustrating my efforts. Since then, I concluded that I won’t offer a service below my standard price again. I might give a discount, but her case wasn't the first. . . After speaking with her, I found a way to apologize, and we settled things. But honestly, I don’t think I can do any job for her again. My peace of mind matters a lot. #blessingochefijekogbe #onlinecoaching #onilnebusiness #contentstrategist

Aunty Ishi please come and open the door for me This my nephew Achudeme has come again He was hitting my door as if he is the one paying my rent Through my window I could see my Neighbours already hissing and murmuring “Let her open the door na, why is she keeping him outside? “ But people will not even understand my situation 😌 Achudeme likes food more than me and always comes to my house hungry There is no day this nephew of mine is ever full And guess what his favourite meal is ? Fufu and ogbono soup 🙄🙄 Well … I had to let him in before Baba Landlord comes charging for me . Achudeme what is it again ? What have you come again for this time ? Me I don’t have food o eh hen ! 😏 Aunty Ishi I came to tell you how God sent me an angel today It was then I noticed he packed so many files and a brief case in his hand . He sat and started his tale ! He recently optimized his profile on linkedin He started posting small small on savings culture , accounting and other financial content Like me he was bad at using punctuation marks, but he still went ahead in his imperfections to post 3 times a week After 3 months of algorithm shege 3 months of up and down impressions 3 months of getting just 1k followers 3 months of posting at 7 am Dearly Beloved My hungry Nephew at Last got several HR connect who liked his post. Called him for interview As they say ! The rest is history Now I can breathe and eat Achudemes money small … ( or better still move my load to his house to eat all the food he ate from mine ) Dear Job seeker Aka Open to work Don’t give up ! The best way to find a job is to do what Achudeme did and even more . Don’t say Dr Ish didn’t tell you ? Class continues Tomorrow! — Learnt something today ? Please repost ♻️ to help others , remember we don’t gate keep information… #linkedingrowth #storyteller #sales #businessconsultant #highticketcloser #salescoach #publicspeaker

You can have a job or you can have a calling in life. I have had jobs. They didn’t persist. They were always missing something. They didn’t fulfill me. They were the short game; certainly not the long game. Fortunately, I found my calling in life. I worked really hard to find it. Dug real deep, through tons of trial and error and complexities. And when I ascertained my calling, I worked even harder to create a life in which I could apply it daily. Since that time, I have not had “just a job” or worked “9 to 5”. Since that time, it’s been a great adventure of service. It’s been scary and exhilarating and many other emotions. It’s been big risks. And amazing rewards. And I would never ever trade it for any other way. My purpose is simple: To help the willing realize who they innately are and create the quality of life for themselves and others which truly and continually demonstrates an abundance of success. Email - [email protected] - to know more

Good point, Alan Stein - Referrals or "a good word" can only come from people who 1. have experienced working with the job seeker (positively, of course), 2. have interacted with the job seeker on a number of occasions and can attest to their good character, and/or 3. know the job seeker through their strong reputation and are - importantly - willing to put their own reputation on the line by advocating for the job seeker. Having a 20-30 minute "coffee chat" with a brand new acquaintance is likely not enough to make this ask. (Doing so is what gives 'networking' a bad rap). Instead, rely on building and maintaining a strong professional brand throughout an ever-growing relevant network.

Referrals alone just don't cut it anymore. There was a time when simply having a referral could get your foot in the door. But in 2024, the game has changed. Now, you need more than a simple referral link from someone you barely know. You need someone who is genuinely willing to go to bat for you—someone who will vouch for your skills, character, and fit for the role. In today's competitive market, a lukewarm referral just doesn't do the trick anymore. It's time to build deeper connections and earn the kind of advocacy that truly makes a difference in your job search. Curious on how you can earn those advocates? This Thursday, I'm running a workshop where I will break it down for you. You in? 👉 https://hubs.li/Q02K-Mbg0 P.S. The job search is tougher than ever. Not just for you, but for ALL OF US out there. I'd really appreciate it if you could repost this so we can lift up others and show them the way to land great jobs quickly, confidently, and with lots more money ♻️

I got an email at 6AM today from a client who was emotionally distressed about their online account info that was showing (Turned out to be a system glitch). My heart rate shot up to over 100, but then I went into action. I troubleshooted the situation, found the issue, and emailed them a detailed response covering what had occured and how it would be fixed. I did all of this prior to 7AM and I traded the normal morning routine I have for putting out the fire. I jumped at the OPPORTUNITY. I have been in this business for almost 8 years now and I have come to realize that people make plenty of mistakes and technology does some weird things at times. In the past I've gotten angry and flustered at the constant fires and busy tasks that get dumped on me, but recently I have started looking at these as opportunities to show people why they work with me. I didn't have to reply at 6AM but I did because I wanted to remove the feeling of aloneness the client probably felt that early in the morning. I wanted them to feel positive and confident as they started their work day. I promise clients that I will always do the best I can to make sure they have a great experience, so this was just another opportunity for me to reinforce that promise with the client. When your customers or clients have an issue, the very first thing they should think to do is call you or email you, knowing that you will be on it ASAP for them. If you have not established that trust and relationship with them, then you need to try. Think about how much people will refer business to you when they have the ultimate trust and appreciation for what you do! Money and profitability are great, but it's your customers that ultimately make that happen. Treat them like gold! #perspective #opportunities #fires #smallbusiness #selfemployed

Day one of the next chapter: 1. Pack up my belongs at the former workplace and go home. 2. Share the sad and unexpected news that I was terminated from a job I loved, and many told me I excelled at, with my husband of nearly 41 years. 3. Call my mentors and closest colleagues to share the news. Vent. Hear their advice, take in their caring and kind words of support. 4. Update my resume. 5. Update my LinkedIn account profile. 6. Call about, then apply for a job. 7. Send emails to more colleagues. 8. Fix a Caesar salad with grilled chicken and devour it. 9. Network over social media and phone; make appointments to catch up with more friends and colleagues. 10. Have a rum and Coke. 11. Curl up to watch a disaster movie. 12. Have some salted caramel liqueur on ice. 13. Finish disaster movie and troll YouTube. 14. Go to bed.

It was weird checking my email this morning and not seeing my Entrata inbox.... 7 years ago I didn't think there would be a harder career decision than packing up and moving over 1,200 miles for an industry I knew nothing about, to a place where I knew no one my age. Turns out leaving a place and people you love is even harder. Ask anyone that knows me, I love my job. I love getting to help people, I love my department (where the nickname Peg Leg Teg originated), I love my boss/VP/team, I LOVE my customers. Turns out coming to work every day doesn’t suck when your day is filled getting to work with amazing people. Anytime I hear/have conversations about Harley Davidsons, hikes in National Parks, raccoons, hearing something is woke AF, turkey hunting, StarWars, chances are, it’ll make me think of a customer. There’s also so many weird things I’ve learned about my customers like who untucks their sheets at the hotel when they get there, who cleans their dishes before putting them into the dishwasher, what their death row meal is, who has thrown up on a laptop, what their walk up song would be, and most importantly, what their PubSub order is. It's hard not to build these types of relationships when you've had a good portion of these customers over 6 years. Having a boss that you trust and respect is huge, but it’s even more incredible when they trust and respect you. It’s also pretty rare from what I’ve learned from friends and family. It’s not lost in me how lucky I am to have not one Christian Allred, but two Blake Webster people that have allowed me to be unapologetically myself. There is not a single person that could disagree with me when I say that Blake is the glue of our department. I recently was interviewing someone and I was the “youngest” person on the interview in regard to how long I had been at the company. The other 2 were over 10+ years, and that’s a testament of Blake and the ADs we have. They maintain the culture, respect our needs, yet hold us to a high standard, all while ensuring that us and our customers are satisfied. I can easily speak for the 50+ people in our department that we have it really good, and that’s what makes this so hard. But, growth is growth. My two biggest hair flips of my CSM career thus far is that one of our competitors created a CSM team based on my customer’s and mine’s relationship and that one of my customers used the token “tough titty miss kitty” to her mom. I'm excited to add more to this list with Jobwise. To the ones I love at Entrata and my customers, thanks for making the last 7 years the most unforgettable and incredibly fun. To Ben and the Jobwise team- thanks for trusting me to be apart of your team. I’m looking forward to this journey and all that we’ll accomplish along the way. Cheers to new experiences!