Jason Strauss’ Post

We can't wait to see you in Atlanta from July 11-13 at the Loews Hotel. 🙌 What questions do you have? What are you most excited about this year? WHO are you most excited to see/meet? And which of our THREE amazing keynotes are you most looking forward to?! 🎤✨ Share your thoughts with us in the comments below! 👇 Let's get the conversation started. #HAVENConference #CountdownToHAVEN #ContentCreators #AtlantaEvents

Last year was a huge success, and this year will be EVEN BETTER. Don't miss it! Book your spot today: https://lnkd.in/dhKkw2gZ Institute of People Management (IPM) #IgniteSMESummit2024 #SparkSMESuccess #Throwback #BusinessGrowth

I just watched a TED Conferences by Will Guidara on "Unreasonable Hospitality" and I can’t stop thinking about it. Will's insights on pushing the boundaries of guest experience are not only inspiring but incredibly relevant to the work we do in the events world. He shares captivating stories of going above and beyond for guests – and his enjoyment of watching them be wowed is priceless. 🏖️One unforgettable moment was when a couple's canceled vacation flight led to them drowning their sorrows at his award-winning restaurant. Will saw this as an opportunity to turn their disappointment into a once-in-a-lifetime experience. So, he and his team transformed their dining experience into a private beach getaway, complete with sand, reclining chairs, and a kiddie pool for dipping their feet. 🌭This story is a powerful reminder that catering to your customers isn’t just about meeting expectations – it's about exceeding them in the most unexpected ways. And as he makes clear, it doesn't take a big budget to start infusing this into your culture. He treated another guest to a $2 NY hot dog because she hadn’t had one before. His ability to surprise and delight his guests is inspiring. And this quote stuck with me and it’s true: “It's not the cost of the gesture that matters. It's how it makes people feel.” We all have the opportunity to create moments of joy that leave a lasting impact on our customers and communities. See what you think. Hope it inspires you too. http://t.ted.com/MVMpj5p #EventProfs #UnreasonableHospitality #TED #BestTEDTalks

When you work in hospitality you realize that there are different ways to get to your destination. (Creating the best guest experience). Sometimes you take a cab and set an exact location, like planning your activities for the rest of the month and setting goals. And sometimes you have to walk and figure it out. Like when you’re facing an unexpected challenge the day of the event. What matters is your willingness to create a meaningful connection with the people around you once you reach your destination. (And with the people along the way!🚶♂️🚶🏼♀️🚕) #hospitality #nycevents #nycstaffing #eventstaffing

My colleague, Jason Simering, delves into whether Distinguished can provide coverage for stand-alone casinos under our Hotel Umbrella program. Discover the answer to this frequently asked question in the video below. #hotelinsurance #umbrellainsurance #casinoinsurance

My colleague, Jason Simering, delves into whether Distinguished can provide coverage for stand-alone casinos under our Hotel Umbrella program. Discover the answer to this frequently asked question in the video below. #hotelinsurance #umbrellainsurance #casinoinsurance

My colleague, Jason Simering, delves into whether Distinguished can provide coverage for stand-alone casinos under our Hotel Umbrella program. Discover the answer to this frequently asked question in the video below. #hotelinsurance #umbrellainsurance #casinoinsurance

A credit card company using its leverage over who can sit down at a restaurant is the next step in segmenting customers based on how much they are able or willing to spend, hospitality experts say. Credit card companies such as Amex are increasingly dangling exclusive perks in hospitality and leisure for their cardholders, such as pre-sale tickets for concerts and access to airport lounges. A credit card company using its leverage over who can sit down at a restaurant is the next step in segmenting customers based on how much they are able or willing to spend, hospitality experts say.