Thinking of hiring a freelance UX writer? Here are some collaboration tips for a productive working relationship:
1️⃣ Understand the full scope of how UX writers can help
We're not just wordsmiths — we're content designers with the ability to enhance the user experience beyond the text. Think of us as creative partners who can suggest design improvements, refine your brand voice, and contribute to a holistic content strategy.
Whether it's shaping information architecture, conducting content audits, assisting with QA, contributing content-related questions to research plans, or wireframing ideas, our skills go way beyond “filling in the blanks” or a 1:1 Lorem Ipsum swap.
2️⃣ Lay the right foundation
Introduce us to key team members, share any relevant documents, and help everyone align on brand standards. Take some time to talk to us about your goals, challenges, and what you’ve learned from users so far, and facilitate other stakeholder interviews if necessary.
We’re able to do better work when we deeply understand the problems you’re trying to solve and the industry and user context surrounding those problems.
3️⃣ Include UX writers early and often
Invite us to those early-stage meetings (kick-offs, user research sessions, and any team brainstorming workshops), and grant us edit/comment access to design tools like Figma.
When we can seamlessly integrate our work with the design process, we ensure content is being considered every step of the way, leading to a more thoughtful and impactful product.
4️⃣ Communicate, communicate, communicate!
Define the project's timelines and scope, provide constructive feedback regularly, and ask any questions about content design decisions if you have them.
Bonus: Sharing insights from product reviews and customer support is also super helpful when it comes to fine-tuning and enhancing future content.
By taking these 4 tips into consideration, you can build a lasting, impactful partnership that takes your product’s UX to the next level.
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Hey there! I’m Alex, and I’m a freelance UX writer and UX researcher ✨
✍ Boosting user adoption, engagement, and retention with the right words
⭐ Helping brands understand and empower their target audience through their product
🧡 Making the digital a little more human
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#UXWriting #ContentDesign #Collaboration