Joanna Bittle’s Post

After years of internal debate, we are pleased to answer the biggest question that’s been plaguing all of our employees: Who has the toughest job at the company?

GTM transformation is HARD. There’s no reason anyone should have to go it alone. That’s where the next pillar of the 6dimensional Success Model comes in: Tailored Services. When I recently told you about our Partner Ecosystem, I focused on our tech partners. But another key component of our ecosystem is our agency and services partners. Together with our Professional Services team, these partners provide everything from strategic consulting to “hands-on-keyboard" implementation services aimed at aligning teams, identifying growth opportunities, and accelerating value realization. So what does that look like in real life? I'm thinking about one example, where our partner COMM helped our customer BioCatch launch a targeted account-based model. Not only did BioCatch increase their active pipeline by 5x, but they also moved 6% of their full target account list into the pipeline stage — a 63% increase in accounts in active engagement!! This kind of scalable collaboration — based on the level and type of support that’s needed — is key to helping customers win more and derive maximum value at every stage of their business. If you've taken advantage of our Tailored Services, LMK in the comments. Looking forward to your stories and insights! Up next, we’ll delve into our final dimension — Customer Success. Stay tuned! https://okt.to/kBa18z