Hired as Field Operations Managers last year, Will Batson and Jarret Fowlkes of Commercial Maintenance have been promoted to Junior Account Managers.
“They are proactive, client-focused, and detail-oriented,” Customer Relation Manager Josh Wilder said. “These promotions are well-deserved, and we are excited to see Jarret and Will continue to thrive in their new capacities.”
A graduate of Mississippi State University, Will joined Michael Hatcher & Associates in July 2023. Jarret, who graduated from Christian Brothers University, has been part of our Team for nine months. Both said they love our company’s camaraderie and family-like atmosphere and agreed that their stints as FOMs will be an advantage in their new roles.
“Having been a Field Operations Manager, I can communicate issues to other FOMs about properties so they can relay that to the crews,” Jarret said, adding that from mowing and mulching to edging and trimming, “I wouldn’t ask them to do something I wouldn’t or don’t know how to do. That’s why I think communication is so important.”
Their experience as FOMs ultimately benefits our Commercial Maintenance customers.
“When I’m out on property or talking to a client, I can better explain our process of how we do things and give them a better understanding of what needs to be done and the timeline it will take to get it done,” Will said, noting the importance of building and maintaining positive client interactions. “We want customers to be able to trust us with anything they need or want done on their properties.”
Check out the work that Will, Jarret, and our entire account management team can do for your commercial property at www.hatcherlandscape.com.
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