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A good listener gets a feel for the person they’re talking to pretty quickly. They may not know you that well, but they can get a sense for the kind of person you are, and how you like to carry a conversation. They’ll adopt their style to better fit your needs. They’ll match your tone and repeat some of your words back to you to show that they hear you, and their responses are custom-tailored to you and not from a generic script. These conversations play out every day without realizing the complexity of these subtleties. The concept of technology being able to attain this level of complexity was a pipedream just a few years ago. Now this cognitive AI is here, and redefining countless interactions that we never knew could be automated with such a high level of empathy. #CogntiveAI #AI #ActiveListining #Communication #ArtificialIntelligence

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