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Time to announce the finalists in the Most Innovative Product category at UC Awards 2024! 🏆 This category honors outstanding innovation in product development and emerging technology application. The finalists are: 📝 Akixi 📝 Five9 📝 Jabra 📝 Kaleyra 📝 Zoom Congratulations! The winner of the Most Innovative Product award will be announced on July 25 from 11 AM EST / 4 PM BST. Learn more 👉 https://lnkd.in/dFkqRsFX #Innovation #UCAwards2024
Decoding the customer interaction landscape and unravelling the secrets to using technology effectively to elevate CX is crucial. Check out the newest and exclusive customer interactions survey and report by Harvard Business Review Analytic Services in association with Tata Communications below! ⬇
In a hyperconnected era, where customer expectations are constantly changing, delivering great customer interactions is imperative to business success. Decoding this customer interaction landscape and unravelling the secrets to using technology effectively to elevate CX, is this newest and exclusive customer interactions survey and report by Harvard Business Review Analytic Services in association with Tata Communications. From insights into the state of the customer interaction landscape, to perspectives and best practices from industry leaders and CX experts, this report packs everything you need to drive business growth with an effective customer interaction strategy. Know more and download the report: bit.ly/3WLZ3iq Annette Franz, CCXP | Shepard (Shep) Hyken | Alex Clemente Mauro Carobene | Mysore Madhusudhan | Madhur Goswami #CX #CustomerInteractions #Survey #TataCommunications #HarvardBusinessReview #Insights #customerexperience Kaleyra
Have you explored the transformative power of Voice Call APIs? From ensuring crystal-clear HD audio to facilitating multi-party calls and global connectivity, these APIs empower businesses to streamline communication and enhance customer interactions. Learn more about the future of voice communication: https://hubs.li/Q02Jgb__0 #VoiceCallAPIs #CommunicationTechnology #CustomerEngagement #BusinessInnovation #DigitalTransformation
Is Your Business Secure Enough? In today’s digital world, passwords alone aren’t enough to protect your valuable information. That’s where Two-Factor Authentication (2FA) comes in! 🔒 2FA adds an extra layer of security to your accounts, making it harder for cybercriminals to gain access, even if they have your password. Imagine logging into your bank account and receiving a secure code on your phone to verify your identity. With the rise in cyber threats, protecting your business has never been more critical. 2FA ensures that only authorized users can access your sensitive data. Enhance your security by enabling Two-Factor Authentication (2FA) within your existing systems. 👉 Swipe through to learn more and read the full article here: https://lnkd.in/g2AKHx3h Secure your business with reliable 2FA solutions from Kaleyra by Tata Communications. Contact our experts today to get started.
Kaleyra Video is a WebRTC-based audio/video calling solution that brings immersive, secure customer experiences. Banks can use Kaleyra Video for remote customer verification and onboarding, ensuring top-notch security. Fully customizable, Kaleyra Video allows branded calls featuring your bank's name, logo, and colors, enhancing brand recognition and reducing phishing risks. Discover the future of digital banking with Kaleyra Video! Learn more at kaleyra.com/video
We enjoyed the Conversational AI & Customer Experience Summit as Gold Sponsors, where industry leaders converged to discuss on the future of conversational AI. The insightful session by Changliang Qiao, Associate Director-CCS-Customer Interaction Suite at Tata Communications on, 'Reimagining Customer Experiences" focused on: 🔸 How communication evolved over the years and how in more recent times with Instant Messaging and now ChatGPT, communication has become more effective and efficient with surprising results of coherence, completeness and natural speech structure from machines. 🔸 The critical importance of connections in transforming customer experience and advancing businesses and why sustainable growth needs the continuous improvement of CX. 🔸The power of our intelligent Customer Interaction Suite lies- Creating this connection, through hyperpersonalized, secure and contextual interactions, across the customer journey from acquisition to advocacy. Book Meeting with us today: https://lnkd.in/gx5hxzzX Changliang Qiao (https://lnkd.in/g9kEShmB) | Hanna Samosir (https://lnkd.in/g2Fm_Piu) | Mridula Goyal | Dinesh Arora #ConversationalAI #DigitalTransformation #CustomerInteractionSuite #DigitalEcosystems #TataCommunications
We just concluded an exhilarating event, ‘From Engagement to Growth: CX Strategies for Success,’ held in Delhi, in partnership with Meta & MoEngage. The event was packed with insights and strategies, leaving every marketer buzzing with ideas. A big shoutout to our speakers: • aravindan somasundaram, Sr. Director – Sales Solution Engineering– India, APAC & ME, Tata Communications Kaleyra • Raghav Shukla, Director Partnership, MoEngage • Rachit Jain, Strategic Partner Manager, Meta Thank you to all the attendees and speakers for making this event a resounding success. Don’t miss the next session in Mumbai! Contact us to revolutionize your WhatsApp marketing game. Amandeep Sahni | Manish Kumar | Allen Gojar | Bishwaroop Chakraborty | Azma Sayed #WhatsAppMarketing #CustomerEngagement #CustomerExperience #TataCommunications #Kaleyra #Meta
Thanks UC Today, can't wait for the 25th! 👏