Karen Kelly’s Post

Check out the testimonial below to see how Cliff’s leadership and dedication to outstanding customer service sets the gold standard, ensuring a seamless and satisfying experience for all!

Don't miss this opportunity to take advantage of early savings on our Black Friday Sneak Peak sale. All of our top products and services are heavily discounted to close out the year on a strong note. Some items are as much as 80 percent off. Shop now: https://lnkd.in/gBsBqstv #ChangeStartsHere #drrickwallace #rickwallace21 #NextLevelLiving #visionetics #thevisioneticsinstitute #lifecoach #personaldevelopment #FinancialLiteracy #financialmanagement

🌟 Today marks the final day of Celebrating Black History Month, but our commitment to diversity and inclusion must endure beyond February. In customer success, embracing diversity isn't just about ticking boxes—it's about driving tangible results. Research from McKinsey & Company confirms that teams inclusive of Black professionals consistently outperform their homogeneous counterparts, delivering superior outcomes across key metrics. I'm inspired by the active engagement of Black professionals in customer success, who are spearheading networking and community-building initiatives. Platforms like LinkedIn and organizations such as Black Professionals in Customer Success (BPiCS) foster invaluable connections and nurture talent. Yet, let's acknowledge the hurdles that persist—underrepresentation, unconscious bias, and barriers to advancement. By confronting these challenges head-on, we unlock opportunities to cultivate greater inclusivity and equity within our teams. The recognition garnered by Black professionals in customer success speaks volumes about their expertise and contributions. They're shaping industry discourse and catalyzing positive change through awards, speaking engagements, and thought leadership. These statistics underscore the undeniable impact of Black professionals in our field. As we chart our course, let's prioritize diversity, equity, and inclusion initiatives. Embracing diverse perspectives isn't just a moral imperative—it's a strategic advantage that drives innovation and resonates with our diverse customer base. Join me in championing diversity, demanding equity, and fostering an environment where every voice is valued. After all, our customers are diverse, and our teams should reflect that rich tapestry of experiences and perspectives. Together, let's build a future where everyone has a seat at the table. #customersuccess #DiversityInCS #InclusionMatters #BlackHistoryMonth2024 🚀 https://lnkd.in/gSmZiiCf Evan Williams Erica Swint-Williams, MBA, Sandy Uwimana, Anthony DeShazor, Nate Williams, and Samuel J Cummings III 📈 - thank you for being part of this series - Black Voices in Customer Success - this is just the beginning!

Mistakes are a natural part of the learning process and can have a significant impact on personal growth. They are often seen as opportunities to gain valuable insights and understanding that can lead to stronger, more resilient character development. Remember, it's through the errors we make,We find the strength to rise In essence, mistakes are not just inevitable, but they are also invaluable. They help us to learn, adapt, and ultimately become stronger and more capable individuals. And This post describes it wonderfully.

🚀 Epic Black Friday Success for Caraway with Performance Max: Leveraging the power of AI-driven strategies, Caraway achieved a monumental 31% increase in ROAS and a staggering 46% revenue surge, marking their most prosperous day in business history. By adopting a dynamic, AI-centric approach, we at Ounternet Marketing Agency facilitated the uncapping of budgets, optimizing asset delivery to fresh audiences with precision. 🔥 This triumph exemplifies the critical importance of innovative marketing strategies for retail and e-commerce ventures, especially during peak shopping periods. 🛍️ #BlackFridayWins #PerformanceMax #RetailRevolution #AIInMarketing #OunternetSuccess #ECommerceGrowth #ShoppingStrategy #BusinessMilestones"

Working in the Customer Office is an adventure of daily learning and development.

📚✨ 𝐓𝐨𝐝𝐚𝐲 𝐢𝐬 𝐖𝐨𝐫𝐥𝐝 𝐁𝐨𝐨𝐤 𝐃𝐚𝐲, and we're celebrating with a powerful quote from "To Sell is Human" by Daniel H. Pink. We embody this philosophy in our team too. 𝐇𝐞𝐫𝐞 𝐚𝐭 𝐏𝐨𝐢𝐧𝐭𝐂𝐨, 𝐨𝐮𝐫 𝐒𝐃𝐑𝐬 𝐚𝐫𝐞 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝐣𝐮𝐬𝐭 𝐭𝐚𝐥𝐤𝐞𝐫𝐬 – 𝐭𝐡𝐞𝐲'𝐫𝐞 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐛𝐮𝐢𝐥𝐝𝐞𝐫𝐬. 💪 #WorldBookDay #SDRs #RelationshipBuilding #SalesOutsourcing #B2BSuccess

Let us break it down for you in a language everyone understands! Learn the ins and outs of loyalty programs, rewards systems, and more in this series. Stay tuned for more! #loyaltyrewards #loyaltyrewardsprogram #bestloyaltyrewardsprograms #rewardsprograms #loyaltypointsprogram #rewards #terminology #retailloyaltyprograms #retailrewards

“The Mistake of the Month” competition. Directions to successfully implement it at your own organization or department: (1) A once a month competition (2) Need to make a mistake and recover from it to enter the competition (3) Your colleagues present vote. The worst the mistake the higher the vote (from 1 to 10. One being the lowest and ten the highest) (4) The winner is the one with the highest vote (5) Give lofty prizes to encourage participation (6) Never punish anyone. The aim of the competition is to create employee and customer loyalty and promote honest and transparency (7) Watch your organization grow because both yourself and your team care 🍀 #MVirardi

Just finished the course “Inclusive Selling: Selling Across Culture, Race, and Gender Differences”! Check it out: https://lnkd.in/gNPKRh5a