Katherine Sullivan’s Post

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𝟱 𝗪𝗮𝘆𝘀 𝘁𝗼 𝗨𝘀𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗔𝗽𝗽𝗘𝗤 𝟭. 𝗖𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗲 𝗗𝗮𝘁𝗮: Integrate apps (HubSpot, Zendesk, Mixpanel) into Salesforce for a unified customer view. 𝟮. 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Improve teamwork by making customer data accessible to all departments. 𝟯. 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗔𝘁-𝗥𝗶𝘀𝗸 𝗖𝗹𝗶𝗲𝗻𝘁𝘀: Spot and retain clients at risk of churn using engagement metrics. 𝟰. 𝗠𝗮𝗻𝗮𝗴𝗲 𝗥𝗲𝗻𝗲𝘄𝗮𝗹𝘀: Track and optimize renewals and revenue in one platform. 𝟱. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸𝘀: Create data-driven action plans for consistent customer experiences. 𝗔𝗽𝗽𝗘𝗤 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀: 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Connects with enterprise apps. 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Real-time data and insights. 𝗔𝗱𝘃𝗮𝗻𝗰𝗲𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Detailed dashboards and trends. 𝗧𝗶𝗺𝗲𝗹𝘆 𝗔𝗹𝗲𝗿𝘁𝘀: Notifications for proactive actions. 𝗔𝗜 𝗧𝗲𝗺𝗽𝗹𝗮𝘁𝗲𝘀: Tailored customer engagement. 𝗞𝗲𝘆 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆: Integrating AppEQ with Salesforce boosts customer success by improving retention, satisfaction, and growth. Tailor solutions to transform customer experiences.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.

Unlock the full potential of Salesforce with the Customer Success Score. Identify areas for improvement, see how you compare to your peers, and get personalized recommendations.