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#hiring Cafe Manager, Shaw, Washington, United States, $68K, fulltime #jobs #jobseekers #careers $68K #Washingtonjobs #DistrictofColumbiajobs #HospitalityTourism Apply: https://lnkd.in/giKCc8VE About Compass CoffeeCompass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.What does it mean to be a Cafe Manager at Compass?Legendary Customer Service: creates a customer focused culture in the caféBuilding and Maintaining Relationships: determining the best ways to lead your team by understanding the motivation of each individual person. Treats all interactions as opportunities to maintain and enhance relationshipsGrowth Mindset: being open to new or improved ways of doing things, ideas, and systemsLeadership Courage: being proactive in making hard decisions without unnecessary delayDecision Making: problem solving to achieve intended results and goalsEffective Scheduling: recognizing the needs of the cafe and creating the schedule accordinglyInventory Management: assessing trends in the café & assuring the café organization promotes operational efficiency. Maintaining a fresh, clean and safe environment for customers and the teamPlanning and Organization: developing weekly, monthly and quarterly plans to address the needs of the café and maintain operational excellenceCommunication: conveys Compass goals and vision in a way that inspires action, clearly communicating new trainings, standards, or systems that may impact your teamOrganizational Savvy: understands the bigger picture and supports goals of Compass reaching beyond the caféDeveloping for the Future: develops a leadership pipeline and invests in future leadersYou'll make a great Cafe Manager if you are:A coffee lover! That includes drinking it, making it and talking about itAble to learn quickly, and are excited to learn more about coffeeAble to understand and carry out oral and written instructions and request clarification when neededAble to demonstrate strong interpersonal skillsAble to work as part of a teamAble to build relationships and converse with all types of peopleEnergized by a fast-paced environmentA problem solver, someone that looks for ways to help your team and customersReceptive to feedbackExc

It's been yet another bonkers year, full of the good, the bad and the ugly. Despite the global chaos, we've made good progress towards our objective of better connecting the coffee community to better support baristas and coffee businesses. Five United Baristas highlights, ICYMI... 1. Equipment finally launched in 2023 with additional functions landing just in time for the year head. This new service helps businesses better source and service coffee equipment to boost coffee quality and their profitability. 2. We ran our first event called Total Coffee at Caffè Culture Show exploring opportunities and challenges. The programme was full of actionable ideas and inspiring stories. Your feedback was both generous and overwhelming ❤️ 3. Our first, and most-popular service, Marketplace grew significantly again over 2023. We've added new functions such as powerful filters, People Profiles, enhancements to Company Profiles and improvements to commerical listings. 4. You can pay for new coffee equipment over 3, 6 or 12 months on purchases through Equipment Store including Victoria Arduino, Conti Monaco, Compak Coffee Grinders + more. We expect many coffee shops will benefit from our brand-new Finance service in 2024. 5. We can write your next cover letter (actually AI does). Tell us a bit about yourself, the coffee job and ideally upload your CV. We can write a personal and professional cover letter you can use in your Jobs application. We have an exciting roadmap for 2024 with more ways to support baristas and coffee businesses. I understand it's been a tough year for many hospitality businesses and we're here to help coffee businesses weather the current challenges. We all have a role to play in building a bright future for the coffee industry, from crop to cup. Thanks for being a part of the United Baristas community and all the best for the year ahead.

I believe THIS is ruining the experience of restaurants in the UK My partner and I enjoy eating out and over the past 12 months I've been paying a lot of attention to waiting staff. For the majority of restaurants we visit the waiting staff are friendly and professional but they have a sense of detachment about them. More often than not it's obvious to me that the person serving is finding little joy in their job. It's obvious to me they are here serving this food to get paid. Now of course people work to get paid but how detrimental is it to a persons quality of life when they find no joy in their work? When a person doesn't enjoy their work it creates a lose/lose situation. It's bad for the person and bad for the business. Why has it become so common in the UK for wait staff to treat their job as transactional and for the customer to just accept this? Could it be becuase our tipping culture has changed? Not so many years ago wait staff were rewarded for giving you a fantastic experience by receiving a cash tip that when straight into their pocket. Win/Win. The customer gets a great experience and the positive experience of being generous. The wait staff enjoy their work and can earn a lot of extra money for doing so. But today that's changed. Today it's become the norm to apply a service charge to bill with the option to remove it. This service charge is typically distributed across all of the staff (not just the wait staff) and some companies keep it for themselves. By making the tip process transactional you create a low motivation win/lose environment. The business wins short term because they take more tips in total but the customer and wait staff lose. Why would you go above and beyond as a member of waiting staff when you know you're getting tipped regardless and whatever tip you get is distributed throughout the entire team. Why would you go above and beyond when you know whatever tip you get is being distributed to the rest of the team half of who aren't trying anywhere near as hard as you? I'm sure there's an argument that it's fairer for the chefs but the bottom line is they chose to chefs and get paid more for doing so. Bonus them for positive reviews and total sales but don't take the already lower paid wait staffs bonus (tip) from them. Car production line workers don't ask for a share of the sales persons commission.... Let's stop disincentivising our wait staff. Restaurants - Remove generic service charges from the bill and stop sharing tips, let your waiting staff that earn them keep them. Customers - Take cash with you to restaurants and if your server earns it tip them handsomely. Do this and everyone wins. Waiting staff are incentivised to enjoy their work and develop solid skills. Customers get a fanstastic experience becuase their wait staff are incentivised to provide this. Restaurants get more positive reviews, more referrals and more return custom. Win/win

Monday Musings on Wednesday - The value of front line colleagues. How many businesses have front line staff- be it event staff at entertainment venues, servers at a restaurant, call center staff, the team in your brick and mortar. How do you value those colleagues? Are you treating them the same as your "front office" team or you team at headquarters? I worked in retail for over seven years, the day after Thanksgiving a box of cookies would be sent to the each store as a thank you. You were lucky if you got a crumb. Prizes would be sent for contests, a raffle, who had the most add ons. Do employees at headquarters have to jump through hoops for a branded blanket? I know it's not always feasible to gift something to everyone, but at the end of the day your front line employees are who your guests and customers interact with the most. Shouldn't you treat them with some dignity and respect. I can guarantee you that their knowledge and experiences are greater than most people in your headquarters. They hear, they listen, they know what makes sense for your clientele. They pay attention. Maybe it's time to pay attention to them and treat them with the dignity and respect they deserve. After all, they are the real face of your company and leave the most lasting impression. #customerexperience #customerservice #guestsatisfaction #frontlinestaff #firstimpressions #lastingimpression #lastingimpact

#hiring Team Member, Minneapolis, United States, fulltime #jobs #jobseekers #careers #Minneapolisjobs #Minnesotajobs #HospitalityTourism Apply: https://lnkd.in/e3SnU2xG At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, QUALITY! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the 'Bou Crew!Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.DOING - What you deliver:Provides incredible Guest Service by:Developing personal ongoing relationships with guestsPracticing active listening and connectionAnticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitalityMakes enthusiastic and knowledgeable recommendations to delight guestsCreating day making experiences that spark a chain reaction of GOODHand-crafts beverages to order per Caribou standard operating proceduresHeats, prepares, and serves Caribou food offerings to Caribou standard operating proceduresFloats between barista and guest service, and willingly fulfills all team member roles and responsibilitiesTakes guest orders & manages cash drawer and follows all cash handling policies and proceduresMaintains the look and feel of a well-run store by following cleanliness, sanitization and organization standardsActively thinks and acts upon what the team and guest will need in the futureDifferentiates between problems that can be solved directly and when to ask for leader supportUnderstands that the team is managing multiple priorities and willingly takes direction from leadersBEING - How you show up:Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.Brings joy to the opportunity to interact with others and make fun happenRelishes the opportunity to be helpful to others - both to team members and guestsHas a learner's mentality and has a desire to get better and do things correctly and effectivelyShows up in every situation looking to do the right thing, serve with love and make the biggest differenceTakes ownership for and is eager to make a positive impact on othersShows up ready and willing to be a reliable team player and support one anotherIs resilient under pressure and is willing to ask for helpQualifications:Required:Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.Must be at leas

What happens when channels collide? It feels like online and retail are constantly battling for resources, orders, and people. In reality, the retail channel has started to grow up and become so much more. -Real-time online inventory? Check. -Returns hub? Check. -Micro- fulfillment location for other channels? Check. In that complex environment, how do you manage those competing priorities? The bright supply chain minds at Pivotree and the automation experts at GreyOrange are excited to chat with the best and brightest CIOs and industry leaders in retail and learn more about the challenges they face.

#hiring Cafe Manager, Shaw, Washington, United States, $68K, fulltime #jobs #jobseekers #careers $68K #Washingtonjobs #DistrictofColumbiajobs #HospitalityTourism Apply: https://lnkd.in/gWmEHePM About Compass CoffeeCompass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.What does it mean to be a Cafe Manager at Compass?Legendary Customer Service: creates a customer focused culture in the caféBuilding and Maintaining Relationships: determining the best ways to lead your team by understanding the motivation of each individual person. Treats all interactions as opportunities to maintain and enhance relationshipsGrowth Mindset: being open to new or improved ways of doing things, ideas, and systemsLeadership Courage: being proactive in making hard decisions without unnecessary delayDecision Making: problem solving to achieve intended results and goalsEffective Scheduling: recognizing the needs of the cafe and creating the schedule accordinglyInventory Management: assessing trends in the café & assuring the café organization promotes operational efficiency. Maintaining a fresh, clean and safe environment for customers and the teamPlanning and Organization: developing weekly, monthly and quarterly plans to address the needs of the café and maintain operational excellenceCommunication: conveys Compass goals and vision in a way that inspires action, clearly communicating new trainings, standards, or systems that may impact your teamOrganizational Savvy: understands the bigger picture and supports goals of Compass reaching beyond the caféDeveloping for the Future: develops a leadership pipeline and invests in future leadersYou'll make a great Cafe Manager if you are:A coffee lover! That includes drinking it, making it and talking about itAble to learn quickly, and are excited to learn more about coffeeAble to understand and carry out oral and written instructions and request clarification when neededAble to demonstrate strong interpersonal skillsAble to work as part of a teamAble to build relationships and converse with all types of peopleEnergized by a fast-paced environmentA problem solver, someone that looks for ways to help your team and customersReceptive to feedbackExc

#hiring Cafe Manager, Shaw, Washington, United States, $68K, fulltime #jobs #jobseekers #careers $68K #Washingtonjobs #DistrictofColumbiajobs #HospitalityTourism Apply: https://lnkd.in/gWmEHePM About Compass CoffeeCompass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better. Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed. At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.What does it mean to be a Cafe Manager at Compass?Legendary Customer Service: creates a customer focused culture in the caféBuilding and Maintaining Relationships: determining the best ways to lead your team by understanding the motivation of each individual person. Treats all interactions as opportunities to maintain and enhance relationshipsGrowth Mindset: being open to new or improved ways of doing things, ideas, and systemsLeadership Courage: being proactive in making hard decisions without unnecessary delayDecision Making: problem solving to achieve intended results and goalsEffective Scheduling: recognizing the needs of the cafe and creating the schedule accordinglyInventory Management: assessing trends in the café & assuring the café organization promotes operational efficiency. Maintaining a fresh, clean and safe environment for customers and the teamPlanning and Organization: developing weekly, monthly and quarterly plans to address the needs of the café and maintain operational excellenceCommunication: conveys Compass goals and vision in a way that inspires action, clearly communicating new trainings, standards, or systems that may impact your teamOrganizational Savvy: understands the bigger picture and supports goals of Compass reaching beyond the caféDeveloping for the Future: develops a leadership pipeline and invests in future leadersYou'll make a great Cafe Manager if you are:A coffee lover! That includes drinking it, making it and talking about itAble to learn quickly, and are excited to learn more about coffeeAble to understand and carry out oral and written instructions and request clarification when neededAble to demonstrate strong interpersonal skillsAble to work as part of a teamAble to build relationships and converse with all types of peopleEnergized by a fast-paced environmentA problem solver, someone that looks for ways to help your team and customersReceptive to feedbackExc