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If you missed our recent roundtable on Client Retention in the AI Era, never fear! We're bringing it to you for this week's episode of our AI Knowhow podcast. Watch or listen as our CEO David DeWolf, Chris Barbin of Tercera, and Ted McKenna of DCM Insights break down how AI will factor into client retention in B2B professional services in the months and years ahead. You'll learn that doing great work is no longer a guarantee of your company's long-term success, why the B2B buyers' mindset has shifted to be more transactional than transformational, and why it's not a bad thing in this environment for sellers and service providers to be paranoid about continually providing value to keep their customers. https://knwnwl.com/3W46fG9 #AI #podcast #artificialintelligence

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Ted McKenna

Co-author of The JOLT Effect and Co-Founder/CEO

1mo

This was really fun - thanks to David DeWolf and Chris Barbin for the discussion and the Knownwell team for having me!

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