Leland Wetzel’s Post

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Founder & CEO at Xylo Bats, LLC

Going above your customer’s expectations is always awesome!! I love getting my oil changed at Z Best Fast Lube in Wichita Falls, TX because of the extra things they do during the oil change. Not only do they change the oil with efficiency, but they always clean the front windshield and check/air up my tires if they need air. These are two acts of service that take them minimum time (about 30 seconds while the oil is being changed), but leaves a big impact on me as a customer! Job well done! What are some things you can add in your line of work to go above expectations for your customers? #customerservice #business #smallbusiness #customercare #expectations #aboveandbeyond #impact

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Austin Green

Financial Advisor helping families and small businesses reach their retirement and investment goals

2mo

Adding in those small, but noticeable actions goes such a long way. Might just have to bring my vehicle here for next oil change!

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