Leslie G. Gillin’s Post

The Wise Platform team kicked off Sibos 2023 in style yesterday with a panel featuring Abid Mumtaz, Global Commercial Lead for Wise Platform, on removing friction from the cross-border #payments experience for customers. Abid spoke alongside a fantastic line-up of speakers from Standard Chartered Bank, Citi, UniCredit and Swift who shared their expert insights on creating seamless payments experiences for customers. Abid highlighted: ⚡️The need for instant and transparent cross-border payments, as consumer demand for fast, low-cost and accurate payments grows. 🤝Ultimately he said the industry is going to be driven forward by industry collaboration, with banks, fintechs and infrastructure providers working together to speed up innovation across the sector. 🌏He explained how our new Correspondent Services solution is simplifying cross-border payments for banks by enabling them to route their secure Swift messages through Wise with one simple configuration change, making payments more convenient, faster and lower cost for banks and their customers. 👀Want to learn more? If you’re attending Sibos you can hear Wise CEO Kristo Käärmann discuss the collaboration with Swift CEO, Javier Perez-Tasso on Tuesday, 19 September at 16:00 EDT (available to view in person and digitally). See you there! Learn more about Correspondent Services from Wise Platform: https://lnkd.in/eMqQ-D4z

Kia ora whānau! 🌟 Earlier this year, we asked our community whether they think banks should be required to offer open banking in Aotearoa. And guess what? 95% of you legends said YES! 🙌🏼 🎉 Now we want to hear your thoughts on this. Drop a comment below and let us know what you reckon about open banking. 👇🏼 Open banking has some pretty sweet perks. For starters, it gives us (as customers) more control over our own moni (money). We can easily access all our banking info in one place, making it much easier to manage our personal finances. Plus, it opens up opportunities for new and innovative financial services that can benefit us all. So, it's a win-win situation, really! 🤝 Keen to hear your thoughts! Share your ideas, and let's keep the kōrero going! 💬💭 🔗 Read about the poll results below. Link in bio. https://buff.ly/3sreBf8 #openbanking #youropinionmatters

Digitalization is revolutionizing the banking landscape, and we're excited to be part of the conversation at the 3rd Annual Digital Banking Summit by Uniglobal! 🚀 Our Chief of Staff, Gaetano Mecenero, will be there presenting and sharing insights on how strong authentication enables digitalization and digital identities. If you're attending too, don't miss the chance to connect with Gaetano and dive into these critical discussions shaping the future of banking. #DigitalBanking #FinanceInnovation #Networking Uniglobal #UNGDBS

What does it take to launch Malaysia’s very first digital bank, and what ambitions underpin this new contender in the financial services sector? Gaurav Kwatra, a partner in Oliver Wyman’s Banking Practice, and Pei Si Lai, chief executive officer of GXBank, mark the digital bank’s gains of over 100K customers within two weeks of its launch and recount the journey, learnings, and future aspirations to better serve the bank's customers. Watch the full video > https://owy.mn/4bTWjVR #DigitalBank #FinancialServices #Innovation

#scam #Niyoglobal Niyo Solutions Inc. Navigating Challenges in Digital Banking: A Personal Experience with Niyo Bank Global In the era of digital finance, the promise of convenience, efficiency, and innovation draws many of us to explore new banking solutions. My journey with Niyo Bank Global began with such promises, driven by the allure of seamless international transactions and the innovative features they advertised. However, my experience has highlighted the importance of transparency and customer support in the digital banking sector. After deciding to open an account based on the attractive offerings and assurances provided by Niyo Bank Global, I encountered unexpected challenges. Despite the initial promises, my funds became inaccessible shortly after the account was activated, leaving me in a precarious position without immediate support or clear communication from the bank.

Follow👉 Techup Pakistan Bank Alfalah and J.P. Morgan Payments have come together to form a strategic engagement to empower individuals to experience real-time transactions like never before under J.P. Morgan’s Xpedite Remit Service, an advanced service that brings real-time transactions to the forefront, where speed, reliability, and customer satisfaction take center stage. With this new strategic engagement, Bank Alfalah, one of the largest commercial banks in Pakistan, brings lightning-fast processing and competitive exchange rates for inward remittances. By leveraging Bank Alfalah’s robust infrastructure, real-time transactions will be brought to the forefront, where speed, reliability, and customer satisfaction take center stage.

During the era of digital innovations, global financial management has undergone significant transformation, as the share of cashless payment systems in the market continues to increase. Strategically positioned between Europe and Asia, Azerbaijan has experienced significant changes in payment preferences during the years 2022 and 2023.

I feel immense pride and gratification contributing to society through my workshops, witnessing transformational growth in participants as they embrace knowledge and skills for a brighter future. Capturing the essence of each workshop through my lens brings me joy, preserving precious moments of growth, connection, and discovery that unfold within our shared learning journey. #fonepay #digitalliteracy #FonepayBusinessAcademy #teachingandlearning #trainerexperience #videoediting

I seldom do reposts with thoughts, but seeing this post, I can't help but do so. 📝 Having had the privilege to work directly with our Customer Support (CS) teams as a CS Recruiter since the start of my Wise journey, I can say that while this may just be a simple statistic or statement to the masses, to me, and my fellow CS teammates, this recognition of being Singapore's Best Customer Service in the Digital Banks Category holds great meaning in our hearts ❤️. Being on the digital side of customer service/support with no physical interactions with our customers ➕ being in the payments industry on top of that, our CS teams have to surmount a constantly large volume of calls and emails, coupled with added expectations of faster response times, strong product knowledge and tech skills, and the necessity to share immaculate information to our customers as we're dealing with what most people consider extremely important (Hint:💵). Hence, being recognized as having the best customer service in the digital banks category thereby shows the grit and professionalism that every CS teammate carries, illuminating our #Customer>Team>Ego and We Get It Done values to life 🏆. Also, a huge shout-out to the teams supporting our CS teams 📢: Training, Quality, Workforce Management, Knowledge Management, Vendor Management, People (woohoo!) and more. It is having these teams behind the backs of our CS teams that enables our customers to receive the best experience using Wise💚. #proof that at Wise, it's not just a job, it's a revolution. Onwards! 🚀 Psst... Want to join us in achieving Mission Zero? Keep a lookout on our jobs site for opportunities: https://lnkd.in/gXKgXzGV #lifeatwise #wegetitdone #customerteamego #nodramagoodkarma #missionzero #customerservice