🌟𝑱𝒐𝒊𝒏 𝑶𝒖𝒓 𝑺𝒂𝒕𝒊𝒔𝒇𝒊𝒆𝒅 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒊𝒏 𝑪𝒆𝒍𝒆𝒃𝒓𝒂𝒕𝒊𝒏𝒈 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆! 🌟 After receiving yet another 5-star review, we're thrilled to invite you to experience our acclaimed cleaning service: ✅ Unmatched Customer Care ✅ Flawless Cleaning Results ✅ Solid Buyer Protection 🛠️ Considering hiring a machine? Check our blog first for vital tips! https://lnkd.in/eK2ZPvF7

🔔 As a recruiter involved in recruiting customer contact professionals, especially complaint handlers, I've been pondering the unique qualities that make this role challenging yet crucial. To all the fantastic complaints handlers out there – I take my hat off to you! Dealing with complaints day in, day out requires a special kind of dedication. I'm curious, what keeps you motivated to bring your A-game every single day? ⭐ Customer Advocacy: Is it the satisfaction of doing the right thing for the customer? ⭐ Company Loyalty: Is it about upholding the values and reputation of the company you work for? ⭐ Paycheck Pride: Or is it the joy of getting paid at the end of the month that fuels your motivation? If it's something else, write in the comments below 😁

As a consultant, what’s your Discovery Calls like? As the client (or potential client), what do you want Discovery Calls to be like? As a consultant, here’s what I do (in a nutshell) ✨

Clients don’t care about meetings and close dates, so when a seller talks about next steps in terms of ‘follow up meetings’ and ‘close dates’, the client glazes over and stops being engaged with the process. If you are talking about next steps like this, you are not good at next steps. But don’t worry; it is not terminal. In fact, this is one of the easier fixes to make for a seller. #sales #saleslearning #salesleadership #accountmanagement https://lnkd.in/dYHd4ctR

When you’ve been somewhere as long as I’ve been with Hess, it’s easy to forget that not everyone knows as much as I know about this great organization. So I thought I’d take a moment to share some of my favorite things about the company that means so much to me: ♦️ Our focus is on the long view, developing real, lasting relationships and creating true partnerships. ♦️ Some organizations close the sale and then they’re gone — at Hess, we’ve never been just a transactional vendor. ♦️ We’re honest. If the product you’re considering isn’t the right fit for your project or organization, we’ll tell you. Even if it means losing a sale. ♦️ Our relationships aren’t just about the sale. We’re here for the life cycle of our equipment, whether you need us on day 1 or day 100. ♦️ Customers don’t just come to us to buy things — they come to us for solutions. I love that we’re able to be a true partner in that way. #fullservicesolutions #highqualityequipment #equipmentsolutions

We're very excited to launch our latest video series, "ESC Spectrum Solutions," where we provide tips and tricks for reporting practices, interviewing advice, customer support secrets, and more. Watch the first episode of #RegulatoryandReportingRevelations featuring Abigail Skorzewski to learn more about the importance of keeping your Monitoring Plans up-to-date for a smooth Reporting Month.    #MonitoringPlans #EmissionReporting

Understanding the buyer's journey and what they experienced during their interaction with your team is crucial in getting a truthful representation of what truly happened while doing win/loss analysis. Using a 3rd party to have these conversations brings to light many details the prospect wasn't willing to share with the rep during the process. Please keep us in mind as you head into 2024!

 The first step in understanding whether you have the ‘right’ product or service must be to understand what jobs the customers are ‘hiring’ your product or service to do for them. 

What should be my answer? One of our team members got this E mail from a prospect. My answer... take full Responsibility! "Hi______ I understand why you were taken aback by the unexpected nature of my visit and the way it was conducted. Showing up unannounced and approaching your warehouse manager could be disruptive to the daily operations and may not have been the most effective way to this.   I understand that I was completely in the wrong. I take full responsibility for what happened." Here's the deal.. Even if it's common practice in your industry to cold call or cold knock. Remember, your still Interrupting someone's daily rhythm.

#OpportunityAlert: Know people for these jobs? Could you tag them in the comments to share with them? #hiring #jobseekers #careerists #jobs #careers #jobopportunity #jobopportunities #careeropportunity #careeropportunities courtesy https://lnkd.in/eJFHduU