Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are, and how you can do them, too. Contact us for more details!
Mario Bruendel’s Post
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Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are and how you can do them too. Contact us for more details!
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Can we increase customer value in the freight forwarding industry? The answer is YES! In fact, we’ve been using some of these very simple strategies successfully over the years and still enjoying the benefits. This video explains what some of those strategies are and how you can do them too. Contact us for more details!
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Quoting is your competitive edge. Is yours optimized? As margins get tighter and customer expectations rise, accurate and timely quoting is more critical than ever. When was the last time you reviewed your team's quoting process? Are you confident it's as fast, accurate, and reliable as possible? Our latest blog dives deep into optimizing this area of improvement, one of 8 we've identified as essential to growing your business. Discover common inefficiencies and learn how to streamline your process to meet customer demands and protect your margins. Read the blog here ➡️ https://hubs.li/Q02CghrR0 #TaiTMS #FreightBrokerage #Logistics #SupplyChainOptimization #QuotingProcess
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Integrity first | Co-Founder @ Righteous Logistics® | Ground Expedite, White Glove & Tradeshow
Freight broker rules to live by: Sell benefits, not features. Consistency over quantity. Leave your ego at the door. Compete with yourself only. Communication is everything. Aim for mastery, not mediocrity. Don’t undervalue customer retention. Carrier relationships before rapid business growth. #logistics #trucking #freightforwarding #freightbroker #3pl
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In the freight brokerage industry, delivering exceptional customer service while driving sales can feel like walking a tightrope. On one hand, nurturing strong relationships with shippers and carriers is paramount for business success. But on the other hand, the time spent on customer service tasks can limit opportunities for new sales, creating a dilemma for you and your team. Feeling stretched thin? Our latest blog post examines this challenge, offering actionable strategies to optimize your customer service processes without sacrificing sales growth. Learn how to balance Customer Service & Sales Growth 📊😎 Read the full blog here ➡️ https://hubs.li/Q02GbYkz0 #TaiTMS #FreightBrokerage #Logistics #SupplyChainOptimization #TrackAndTrace
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Here's some information about OptimalShip efficiency! For more information, please contact Customer Service at 972-383-9901 #OptimalShip #InternationalShipping #BusinessTips #BusinessEfficiency #Logistics
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When it comes to moving your goods, you can't be in the dark. Have questions or an issue with your shipment? Our customer service representatives are the most responsive in the industry. #customerservice #relationships #trust #freight #supplychainmanagement
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More outstanding customer feedback! ✅ We're proud of the excellent service we offer to all customers 🤝 #customerservice #logistics #freightforwarding #freight #supplychainmanagement #customers
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In logistics, delivering exceptional customer service means going beyond tracking numbers. It's about proactive communication and solutions that anticipate customer needs. #CustomerServiceExcellence #Logistics
