Marriott International’s Post

Best hospitality practices at Les Ambassadeurs by Christophe Cussac Bread, a profound symbol of hospitality, shared experience that transcends language and cultural barriers, bringing people together. In particular, comes to mind an act of breaking bread together, a universal sign of peace and friendship. Across cultures, bread is often the first item offered to guests, symbolizing warmth and welcome. In many Middle Eastern cultures, bread is not just food but a sacred gift. Offering bread to guests is a gesture of respect. Similarly, in Slavic traditions, bread combined with salt represents hospitality and trust, often used in welcoming ceremonies. Bread-making itself is an act of hospitality. It requires time, effort, and care and this is the first time I have seen such a variety of bread freshly baked for the table. Bravo, Les Ambassadeurs! PS. We’ve all missed your Lemon cake for breakfast 😃

Hospitality is more than a profession; it's an art of giving. Strive to offer your guests the pinnacle of your abilities, embodying Eleanor Roosevelt's timeless wisdom. #futurehubasiapacific #educationalconsultancy #nepal #fyp #quotes #hospitality #HospitalityGoals #ExceptionalService #GuestFirst #HospitalityIndustry #ServiceMatters #HospitalityManagement #HospitalityLife #HospitalityCareer #GuestRelations #HospitalityTraining #HospitalityStudents #HospitalityProfessionals

Thank you for your advocacy Dani Valent. When it comes to genuine political changes for small businesses in Australia, I recently asked my local Federal MP to table the motion for GST reform in food businesses. Changes could be one way to soften the crippling blow being dealt to the hospitality industry. 💡 My idea is this: Either remove GST from restaurant prepared food, or add GST to the raw goods. Removing GST from each transaction will support SME cash-flow by reducing the quarterly GST bill. And this is certainly the preference. If the cost of goods are GST-inclusive this could make it a more even playing field for the operators that purchase items GST free, transform the food item into a meal and then charge GST on the final product. Any GST incurred during this process can be claimed as a deduction. ‼️ Why does the SME sector bear the brunt of the cost of living crisis, when fossil fuel companies get huge subsidies? I feel it’s time to level the playing field for SME. Australian Restaurant & Cafe Association | SmartCompany | Broadsheet Media | moemina shukur

𝐅𝐞𝐬𝐭𝐢𝐯𝐞 𝐀𝐟𝐭𝐞𝐫𝐧𝐨𝐨𝐧 𝐓𝐞𝐚 Join us for a delightful experience filled with seasonal flavors, exquisite pastries, and the warmest of vibes. Every sip and bite is a celebration of the holidays, surrounded by the cozy charm of The Vermont Hotel 🍵🍰 Book your spot now by calling 0191 233 1010 and let the festive joy begin! #FestiveTeaTime #VermontHolidayMagic #SeasonalIndulgence"

The security industry and hospitality are like a well-orchestrated symphony, where safety is the silent harmony that allows the melody of hospitality to flourish.

Here's a post a recently share with the internal team at MHG: I just finished reading Unreasonable Hospitality by Will Guidara and wanted to share some insights: For background Will Guidara owned and operated the restaurant Eleven Madison Park (EMP). EMP ranked #1 on the Top 50 restaurants list in 2017, has 3 Michelin stars and 4 stars from the NYT. Needless to say EMP is one of the top restaurants in the world. One section in particular stood out, a section where Will talked about how Hospitality isn’t a transaction. Will looked at every aspect of the guest experience at EMP and noticed that their welcome could use some work, as Will tells it: “Ordinarily, you walk into a restaurant and approach the maître d’ standing behind a podium, bathed in the ugly glare of an iPad screen. You say: “Hey, I have a reservation tonight,” and give your name. They look down, stab around the screen a little bit. Then the maître d’ turns to the host and says, “You can take them to table 23.” Everything about that is transactional—the screen, the fact that you’re being transported around the restaurant like cargo, the table number… …Before long, when guests walked through our doors, instead of having to approach someone who was looking at a screen, they’d be welcomed by name: “Good evening, Ms. Sun—and welcome to Eleven Madison Park.” I never tired of seeing the reaction on people’s faces when they experienced this for the first time …No one was doing this then; very few restaurants do it now.”  Will gives more examples, from serving an NYC street hot dog to a group of tourist at a 4 star restaurant, to feeding parking meters for guests, and other simple but personal touches that create memorable experiences. The overlap between hotels and restaurants is enormous. We both are delivering an experience, the food/the rooms, those are important, but just a part of the overall experience, a part of the memory. What are we doing to create wonderful experiences and memories for our guests? How are we providing exceptional service, that a guest wouldn’t receive at our competitors? If anyone would like a copy of the book, please send me a message and I’ll send you one. I highly recommend the entire book, but Chapters 17 & 18 is a must read for anyone in hospitality. You can watch Will’s Ted Talk where he talks about the NYC hot dog here:
 https://lnkd.in/gATvMeuu

In the anthology of hospitality, guest reviews are the love letters exchanged between hosts and their guests, each sentiment a testament to the enduring romance of a well-lived stay." #Travelmykashmir #guestexperience #guestreviews #kashmircabservice #hospitality

How to welcome guest and make them feel comfortable. When we talk about home away from home is the hospitality language we speak to give out guest the 100% customerssatisfaction.....Nobody is born a professional..

In restaurants, hospitality transcends food and design, focusing on creating connections and cherished memories. The cost is irrelevant; it's the impact on people that truly matters. Watch this inspiring presentation advocating for going the extra mile: https://lnkd.in/gtYbVgJX. #Hospitality #CustomerExperience #Inspiration

Will Guidara, known for his insights on "Unreasonable Hospitality," encapsulates a profound notion, "you can take ordinary transactions and turn them into extraordinary experiences." This sentiment resonates deeply with me, especially in the realm of hospitality. In this video, Will recounts an instance where guests at his high-end restaurant lamented missing out on the quintessential New York hot dog experience. Recognizing this as an opportunity, he seized the chance to deliver that unique experience to them, showcasing the transformative power of hospitality. I often convey this concept to my team as "hospitality cues" that surround us all day, serving as reminders of the magic we can create simply by being thoughtful. These cues are ever-present, waiting to be noticed and utilized to bring joy to others through our actions and gestures, regardless of the industry you're in. #hospitality #economy #extraordinary #experiences