Marty C.’s Post

I am deeply disappointed with the delivery service provided by Amazon for my recent medicine order. Despite assurances of timely delivery, my package has been significantly delayed, causing considerable inconvenience and stress. The lack of reliable and prompt service is particularly concerning given the nature of the item—medicines that are essential to anyone. This experience underscores a glaring deficiency in Amazon’s delivery operations, particularly for critical healthcare needs. I urge Amazon to address these issues promptly to prevent further disruptions and to ensure that customers receive their essential items in a timely and dependable manner. I am extremely frustrated with the handling of my recent medication order. The status of my delivery was marked as "out for delivery" twice, but on both occasions, I did not receive my package. When I contacted the delivery executive, I was informed that he could not complete the delivery due to his mobile battery being dead, yet he still updated the status to "order held for payment." This is perplexing and troubling, as it suggests he never actually reached my location or attempted to verify the payment. The lack of clear communication and the inaccurate status updates have left me without the essential medication I need, and I am seeking immediate resolution to this issue. I am also concerned about conflicting statements regarding my delivery. The delivery executive initially informed me that he could not deliver my package due to a dead mobile battery. However, Amazon Customer Care later reported that the delay was caused by the executive’s vehicle breaking down. These contradictory explanations are not only confusing but also concerning, as they undermine my confidence in the reliability of the delivery service. I would appreciate a thorough investigation into this matter and a clear explanation of the actual cause of the delay, along with a swift resolution to ensure I receive my medication without further issues. I am now facing an additional issue with my order status. Despite previously receiving notifications that my package was "out for delivery," the current status now shows "not yet shipped." This shift is confusing and frustrating, especially since customer service has been unhelpful in providing clarity or resolving the situation. I am left without any clear understanding of when I can expect my medication, I urge Amazon to address this discrepancy urgently and provide a definitive update on my order's status, along with a reliable delivery timeline. #amazondelivery #amazoncompaints #amazonworstservice #amazon #Amazon

📢 Amazon adds new Prime benefit with One Medical virtual and in-person health care service 🟠 Almost eight months after closing its $3.9 billion acquisition of primary care company One Medical, Amazon is making health care through the platform a benefit for Prime members 🟠 For $9 a month, or $99 a year, Prime members can get access to One Medical’s on-demand virtual care or in-office care at locations across the U.S. The price amounts to a savings of $100 on One Medical’s annual membership fee. 👇👇Tap the link to read more about this update! https://buff.ly/3MKyYuV #amazon #sellercentral #amazonseller #amazonsellers #amazonfba #amazonbusiness #VendorCentral #amazonnews #dailyamazonnews

In light of Amazon Health Services trimming its workforce at Amazon Pharmacy, let’s pause for a reality check. It’s a lesson in the essential versus the expendable, reminding us that pharmacies are not department stores. You can’t just swap them out and expect the community to nod along. The pandemic served as a stark illustration of this, with local pharmacists available 365 days a year, stepping up when the community needed them most—unlike the more sporadic consultations with physicians. It’s this tireless dedication that underscores their irreplaceable value. Yet, here we are, watching as the industry chases after the next round of funding, hoping that money alone will revolutionize healthcare. It’s almost comical, if it weren’t so critically misguided. True innovation doesn’t stem from how much you raise but how well you understand and meet the actual needs of the community. Before we get carried away celebrating another Series XYZ funding, let’s remember: In healthcare, execution and genuine service to community needs far outweigh the dazzle of dollar signs. The sooner we recognize that pharmacies provide a lifeline, not a retail convenience, the better we can approach genuine, impactful innovation. #HealthcareInnovation #CommunityHealthcare #BeyondFunding #RealValue

🚨 Breaking news alert! 🚨 Amazon's safety concerns are in the spotlight again as it's revealed that ambulances rushed to the company's warehouses 1,400 times in just five years according to the Daily Mail. This is a concerning trend that raises questions about the working conditions at these facilities. It's essential for companies to prioritize the safety and well-being of their employees. #AmazonSafety #WorkplaceWellness #EmployeeSafety https://ift.tt/IX4xqTp

📰New bill aims to slow Amazon, other warehouses. Safety Changes Stripping. The dangers of construction for certain workers. Healthcare violence failures and more. All in this weeks edition of our Safety Knights Monday Newsletter. Link to subscribe in the comments. #ehscommunity #safetyfirst #safefyknights

Cold stress and heat stress are high risk hazards for Ontario construction workers that can cause significant health risks including fatalities. While there is no legislation surrounding these hazards, I believe legislation will come soon. If you would like to learn more about this, send me a message.

Amazon brands that have an "AHA" moment have very little time to act. 72 hours, actually. The Amazon Account Health Assurance Program (AHA) gives you a 72 hour grace period before a possible pending suspension. That's not much time. You have 3 days to write a plan of action, or to dispute the flag of the incoming suspension. If you're using product inserts that solicit reviews inappropriately, for example, you might need to pull loads of inventory out of FBA. That's costly, and it still might not be finished in time to prevent the suspension. The AHA program is to protect you from erroneous suspensions or unaddressed performance and policy issues, not from blatant violations of the terms of service. It's not a get out of jail free card, so you cannot treat it as such. #AmazonHealth #AmazonSuspensions #AmazonAppeals

Amazon has launched Amazon Health Assurance in the UK, which is important because it provides sellers with more peace of mind about their account health. For over a year, sellers have had an account health rating metric, but now they can enroll in account health assurance, which means their account won't be deactivated instantly if there are issues. To be eligible for account health assurance, sellers need to maintain a consistently high account health rating of 250 or above for six months. They also need to have sold 2,600 units in the last 180 days, with fewer than 10 days in that six-month period where their score was below 250. If sellers have any issues with their account, such as policy violations or warnings, Amazon will give them 72 hours to resolve them. #TriVA #Amazon #TriVAGlobal #AccountHealthAssurance #Sellers #UK #AmazonSeller

🚀 Attention Amazon DSPs: A Blueprint for Year-Round Excellence 🚀 As we step into the second quarter, it's crucial to remember that the journey to becoming a top-performing DSP (Delivery Service Partner) begins early. The Pinnacle DSPs, known for their exceptional performance, share a common strategy: a relentless focus on the two pillars of their operations - People and Vans. #PeopleFirst: The backbone of any successful DSP operation is its team. Top performers understand the importance of employing the best HR and Onboarding practices, ensuring that their team of DAs (Delivery Associates) is second to none. These DSPs are always on the lookout for talent, aiming to hire better drivers who can navigate the challenges of delivery with efficiency and care. The recruitment drive gains momentum in February and March, setting the stage for handling the spring and summer surge in routes. This proactive approach is not just about staying ahead of the competition; it's about setting a standard of excellence that lasts through the peak season and beyond. #FleetExcellence: A functional and reliable fleet of vans is equally critical. While the transition to Electric Delivery Vehicles (EDVs) is on the horizon for many, the reality today is managing an aging fleet that requires constant attention. The key lies in maximizing access to rentals and collaborating with vendors prioritized on keeping vans operational. Remember, a van in the shop is more than just an expense; it's a missed opportunity. Excellence in fleet management includes navigating Amazon's AFS, staying on top of Preventive Maintenance (PMs), managing repairs, and ensuring that the balance between routes and available vans is meticulously planned. #StrategicOperations: Understanding the intricacies of backend processes and fleet management is not just a requirement but a necessity for maintaining profitability. Coordination without missing a beat, from forecasting to repairs and rentals, is what distinguishes the best from the rest. Let this be a reminder: the time to plan for success is now. March and April are not just months on the calendar; they are opportunities to lay the groundwork for a year of unmatched performance. By focusing on your people and your fleet, you are setting your DSP on a path to excellence that will resonate through the industry. Let's make this year a benchmark for success. Together, we can elevate the standards of delivery service, proving that with the right focus, every challenge is surmountable. #AmazonDSP #DeliveryExcellence #FleetManagement #HRBestPractices #StrategicPlanning #TeamBuilding #OperationalExcellence

This emphasizes the point of a full risk assessment any including in the assessment emergency response. I remember back in Trinidad when we did or assessment, we considered heavy rainfall and flooding as a risk during an emergency, now in Canada cold temperatures is a major risk to consider.