Matt Miller’s Post

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Partner at Sequoia Capital

Dave is a legend. Another great session by Mr. Stebbings.

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Harry Stebbings Harry Stebbings is an Influencer

Founder @ 20VC

So David Schneider is perhaps the greatest operator you may not have heard of. The man scaled: 🚀 ServiceNow from $100M ➡️ $5BN in ARR 💸 Data Domain from $0 ➡️ $1BN in ARR 🧠 And worked with legends like Bill McDermott, Frank Slootman & Doug Leone My 7 key takeaways 👇 1. Do Boards Need Operating Experience - I don’t care if someone has been on 8 other SaaS boards when interviewing potential board members. - I look at whether they have done anything themselves. - There are enough people in venture with hands-on experience so it’s good to have a mix. 2. Selling to Other Startups Means S**t - If you’re a business selling to other startups as your source of revenue, I am going to discount some of your future opportunities. - Smaller companies are more susceptible to the waves of the market. - You need to show me proof you can sell to a combination of customers. 3. People Buy Product for Three Reasons  - Three things: 1. They want to make money 2. They want to save money 3. It keeps them off the front page of the newspaper. 4. We had to build 3x $100M ARR businesses in 3 years - That was the goal we had for it to be viable.  - That’s equivalent to some of the fastest growing startups in Silicon Valley. - We did all of them at ServiceNow & it was extremely hard. 5. WTF Does CS Actually Do  - I could never get customer success to tell me what they actually did that makes us money. - I was funding more & more people in support & sales. - So I got rid of them. 6. The Big Question That Most Investors Do Not Ask - Have they been through a renewal cycle yet? - Did the ACV grow? Did they add more product to it? Did it shrink? - If it didn’t renew, that's a big problem. 7. The Most Dangerous VCs Are Seagulls - They fly into a meeting, take a s**t, then fly away. - You need to set the tone & agenda for the management team. - I led ServiceNow & Data Domain reviews with 3 things that were green & 3 things that were red. - If you bring me anything not on my red list, it isn’t welcome. (links in comments) #founder #funding #business #investing #vc #venturecapital #entrepreneur #startup #seed #funding

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