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Matthew Boyle Matthew Boyle is an Influencer

Senior Work Shift Reporter at Bloomberg News

**How to work with Bloomberg News Work Shift** Please read and share as this will save us all a lot of time and trouble. *I get about 30-40 unsolicited pitches a day. I do look at them all (promise!) but I simply cannot reply to all of them, largely b/c most are so bad that they don't merit a response. Some I hold onto and might use later. What doesn't help your pitch is a half-dozen follow ups, when you just "float this back up" to the top of my inbox. Don't. *Rather than cookie-cutter email pitches, PICK UP THE PHONE and tell me a story. I do answer the phone unless I'm tied up, and if you can explain your story by phone in 2-3 minutes, I'm way more engaged. Or let's get a coffee at my (snack-filled) office. *Stories have conflict, characters and context. 99% of the pitches I get have none of those three essential elements of a story. Would you read a novel where the protagonist just breezes through her life? So why would anyone read a business story that does the same? Context is also key: What is at stake here - why do we care? *Our beat is the "future of work" but spare me the crystal-ball gazing and 2030 prognostications and tell me what's actually happening with the current of work, which is messy and confusing enough. *Show, don't tell. If you think you've spotted a workplace trend, show me some reputable recent data to support it. (Not an online survey of 80 random millennials.) There's a dearth of reliable workplace data out there, so solid data -- especially if it's exclusive to us -- goes a long way. *Then find me an actual workplace where it's happening, with a CEO and workers willing to comment ON THE RECORD. We write about work and management, so we want to talk to people who are working or managing workplaces. Not some random "thought leader" who wrote a book about remote work 8 yrs ago and has been dining out on it since Covid. *Stop with the self-serving surveys. Just stop. If your client does catering and commissions a survey about how free food is the key to RTO, please tell them that's marketing, not journalism. (Then tell them it's false.) *We welcome ideas from outside the US, and have a global newsroom of talented reporters in dozens of bureaus who can chase them down. *I can't believe I still have to say this, but don't send me a pitch promising your client's steaming-hot take on a trend story that one of our rivals just published. *If we do quote your client, we need to explain in plain English what they do. Please do not spend half the day trying to convince me to describe said client as an "end-to-end best-of-breed holistic enterprise solutions provider." It distracts us from the actual hard work of fact checking, and annoys me immensely. Have a quiet word with your clients about this. *I'm sure there are more but this will do for now. Thanks to my colleague Dana Hull for inspiring me to get this out! #usermanual #journalism101 #bloomberg #workplace #management #workshift #PR #publicrelations

Rolando R.

Founder | I help firms solve complex technology problems | Podcast: What The Teck - Business Strategies and Tech Secrets For Today's Workplace.

1mo

Super helpful👍. I think you've touched on a very important point here. I don't think the " storytelling" aspect that you're looking for is even taught in school very much these days or at all. And that type of skill is something that very good writers are able to do whether it's pitching an idea or selling a product. I know that storytelling is exactly what you do with your articles and maybe a few more pointers of storytelling 101 for us non storytellers would be awesome 👍

Kristina M.

Vice President Communications & Marketing

1mo

Louder for B2Bs in the back -- "stop with the self-serving surveys." Great post, and thanks for writing it.

Francis Saele

Workplace and Real Estate Solutions | Hybrid & Remote Model Design | Retail & Office Building Adaptive Reuse

1mo

Matthew Boyle, great message. Replacing the bias with real data is a step forward for sure. BTW didn't see a phone number anywhere.

Jonas Upmann

Head of PR | Travel Expert | SEO & PR Expert | University Lecturer Content Marketing and PR

1mo

Thanks a lot Matthew Boyle for your view on PR and sorry to hear that you had to / have to deal with so many poor PR-"Experts". Many good points, but I would partly disagree and say "it depends" when it comes to the point *Rather than cookie-cutter email pitches, PICK UP THE PHONE and tell me a story. In my 15 years doing PR, both in agencies and in-house and teaching in university, I have experienced very diverse reactions to similar approaches. From "don't call, only use email" to "thanks for your follow-up to push it up in my mailbox" I have seen it all. Really appreciating your view and 100% agree that companies should only share stories that are newsworthy outside of their bubble. But parts are still subjective to your personal work experience.

Phil Kirschner

Employee Experience, Future of Work, Organizational Health, and Workplace Strategy Leader at McKinsey || ex. WeWork, JLL, Credit Suisse) || LinkedIn Top Voice || Top 50 Remote Accelerator

1mo

BRAVO for sharing this -- I'm a big fan of READMEs to improve communication -- and I hope you have an auto-response or at least quick key / shortcut to send anyone who fails to read this post to a webpage somewhere featuring the same content.

Gabriel De La Rosa Cols

Corporate Communications | Venture Capital | PR | Public Speaker

1mo

Where is this snack-filled office I've been hearing so much about Matthew Boyle ?

Peter Coy

New York Times Opinion economics writer

1mo

But Matt, what if the end-to-end solutions provider is also standards-compliant, backward-compatible, customer-friendly and state of the art? Do you *still* need to know what it does?

PICK UP THE PHONE is 100% solid advice!!

This is glorious

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