Ross McCreath’s Post

Imagine a bustling food court or a buzzing event space where guests have access to a diverse range of food and beverage options from multiple vendors, all in one convenient location. With Kayana's Multivendor Solutions, you can make this vision a reality! Here's why our Multivendor Solutions are a must-have for your venue: Boost Revenue: Say goodbye to stagnant sales and hello to increased revenue streams! By offering guests a variety of food and beverage options from different vendors, you can attract more customers and keep them coming back for more. Enhance Customer Experience: Keep your guests happy and satisfied with a seamless and convenient ordering process. With Kayana's Multivendor Solutions, guests can easily browse menus, place orders, and make payments all from their smartphones – no more waiting in long lines or dealing with cash transactions! Streamline Operations: Simplify your venue management with our integrated platform. From inventory management to sales tracking, Kayana's Multivendor Solutions provide you with all the tools you need to streamline operations and run your venue more efficiently. Cater to Events of All Sizes: Whether you're hosting a small gathering or a large-scale event, Kayana's Multivendor Solutions are fully customisable to meet your needs. From food courts to music festivals, our platform is designed to scale with your venue and accommodate events of all sizes. Don't miss out on the opportunity to transform your venue into a destination of choice for foodies and event-goers alike. Upgrade to Kayana's Multivendor Solutions today and take your venue to new heights! ✨ #epos #Kayana #MultivendorSolutions #EnhancedCustomerExperience

Very interesting read seeing dynamic pricing coming into effect within the hospitality industry... 🤔 Perhaps a balance of also offering reduced prices during quieter times to bring more people in would be a good idea? Even integrating their tills with digital menu boards for an easy transition in prices? Read more about digital signage for dynamic pricing here 👉 https://lnkd.in/eRMBFJVd What are your thoughts? Let us know! . #dynamicpricing #hospitality #digitalsignage

The solution arrives at a crucial time for events, venues and hospitality businesses who face a challenging landscape characterised by rising costs and diminishing profit margins. https://bit.ly/3Ux5yoF

Reservation systems like Tock and OpenTable are crucial for restaurants, but they also are tough on finances. Tock holds payment until the day of the actual reservation, which is a big deal when a restaurant is selling tickets to high-end wine dinners and other experiences. If you want your money fast (and want to hold onto more of it), take a look at how Tripleseat can be integrated into your current system. https://lnkd.in/dXC6x78H

🍻 Revolutionising the Beverage Industry: Introducing EzTenda's Innovative Approach! 🌟 Discover a game-changing way of connecting venues and drinks brands through EZtenda's cutting-edge platform. 🚀 Here's how it works: Venues Create Tenders: Venues initiate the process by creating tenders for drinks listings, outlining their specific requirements. These tenders get posted on EZtenda's dynamic marketplace. Brands Find Best Fits: Brands explore the marketplace, strategically identifying tenders that align with their products. The platform's user-friendly interface empowers brands to make informed decisions. Competitive Bidding: Brands engage in competitive bidding, showcasing their offerings while highlighting any brand support they can provide. This process promotes healthy competition, ensuring the best possible outcomes for venues. Valuable Venue Feedback: Venues provide ratings and feedback on the bids they receive, fostering transparency and accountability. Brands can fine-tune their bids based on this feedback, enhancing their chances of success. Agreement and Collaboration: Once the winning bid(s) is chosen, EZtenda facilitates the agreement process between the venue and the selected drinks brand(s). This streamlined approach ensures a seamless collaboration moving forward. 🌐 EZtenda is transforming how venues and drinks brands interact, fostering a vibrant innovation, competition, and collaboration ecosystem. Join us in embracing this transformative shift in the industry! 🥂📈 #BeverageInnovation #CollaborativeSuccess #EZtendaExcellence

Hospitality gets big win from Euro 2024 Pubs are serving up to 90% more pints than usual during England’s Euro 2024 matches, according to new figures released ahead of England’s clash with The Netherlands on Wednesday night. The revenue cash-in is a welcome boost to a damp summer so far. England’s first match on 16 June against Serbia saw the number of pints sold soaring by over 114% compared to the previous week, which generated 126% extra sales revenue. The research, by hospitality technology company, Access Hospitality, looked at the data of hundreds of thousands of pints poured at 2,400 venues, where its sales software is in place. Researchers also looked at payment data from 26 towns and cities to find out where venues had seen the biggest rise. Birmingham topped the table, with 77% more pints served and 78% extra sales. Also topping the list was Bath at 70% and 71%, followed by Tunbridge at 66% and 69%. All but four of the 26 locations saw at least a 17% rise in the number of pints served, and a 18.55% increase in sales, it reported. Best place Ed Fryer, drinks marketing manager at pub chain Fuller’s, which has 400 venues, said that pubs were “the best place to watch the game” if you can’t make it out to Germany. He said: “Over the past six months, we have worked hard to ensure that we deliver a great customer journey from the moment customers book to the moment they leave us at the end of the match, and sales across all matches, not just England and Scotland games, have reflected this.” Martin Verdon-Roe, GM Hospitality at The Access Group, said that hospitality had “bounced back” since the last Euros tournament in 2021, where the spectre of Covid was still haunting the pub sector. Bounced back He said: “Compared to the last Euros in 2021, when Covid-19 restrictions were still in place, the hospitality industry has bounced back. England clearly want to experience their team’s matches on the big screen surrounded by crowds of people. “Our research shows that a bar epos system can provide up-to-date data on how much guests are buying, so you don’t have to rely on out-of-date information or gut instinct. Features in your hospitality software, like staff scheduling and guest bookings, also allow you to fill rotas and take pre-orders to reduce waiting times and avoid running out of things people want.” Separate figures from the British Beer and Pub Association (BBPA) estimates that almost 20 million more pints are expected to be served during the Euros, valued at more than £93 million in extra sales.

Today, more than ever, pubs and restaurants need to increase their bookings and revenue. No-shows and cancellations have doubled in the last year representing over £17 billion in lost revenue in the UK hospitality industry.* To increase revenue, venues need access to 𝗮𝗹𝗹 𝗼𝗻𝗹𝗶𝗻𝗲 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀. Not only Google, Facebook, and Instagram, but also those that generate 𝗽𝗿𝗲𝗰𝗶𝘀𝗲 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝘁𝘆𝗽𝗲𝘀. 𝗧𝗵𝗲 𝗸𝗲𝘆 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗶𝘀 𝘁𝗼 𝗯𝗲 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗼𝗻𝗹𝗶𝗻𝗲 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀 𝘁𝗵𝗮𝘁 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲 𝘁𝗵𝗲 𝗶𝗱𝗲𝗮𝗹 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝘁𝘆𝗽𝗲𝘀. To receive 𝗶𝗻𝗰𝗿𝗲𝗺𝗲𝗻𝘁𝗮𝗹 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀, pubs and restaurants want to target a specific Reservation type. The one that generates more revenue and fills their empty tables. Look at these two rising booking channels for instance: Ambl. and FANZO. → They generate 𝗱𝗶𝘀𝘁𝗶𝗻𝗰𝘁 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 𝗧𝘆𝗽𝗲𝘀. → They answer 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗡𝗲𝗲𝗱𝘀. The first one, Ambl., drives last-minute reservations to pubs and restaurants in London. The second one, FANZO, facilitates sports bookings to pubs across the UK. Mozrest connects pubs and restaurants with the booking channels they need, directly into their 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗿𝗲𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 𝘀𝘆𝘀𝘁𝗲𝗺, like Zonal. Availability requests and booking creations are all done 𝗶𝗻 𝗿𝗲𝗮𝗹 𝘁𝗶𝗺𝗲. So, there are 𝗻𝗼 𝗰𝗵𝗮𝗻𝗴𝗲 𝗶𝗻 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 and 𝗻𝗼 𝗿𝗶𝘀𝗸𝘀 𝗼𝗳 𝗼𝘃𝗲𝗿𝗯𝗼𝗼𝗸𝗶𝗻𝗴, just additional incremental bookings. For more information: → Contact Jerome Pernollet, CEO of Mozrest. → Watch the video with Aaron Solomon, CEO of Ambl, Leo MacLehose, CEO of FANZO, and Charlie Field, Account Services Director at Zonal: https://lnkd.in/eh5frDph --- Mozrest is a Global Distribution System for the Restaurant Industry. If you discovered us through this post and found it insightful, help us increase its reach by leaving us a comment and sharing it. 👍 --- #Mozrest #BookingType #Ambl #Fanzo #Zonal *Source: Last GO Technology survey by Zonal and CGA, Q4 2023.

Have you heard of the latest buzzword in hospitality? It's called "competitive socialising" - the concept of combining games, activities and competition into the 'ordinary' drinking experience. The New York Times recently explored how "competitive socialising" is booming in cities like London, with a particular focus on stock market bar nights with fluctuating drink prices. Hospitality entertainment has plateaued, yet customers are still paying all time high prices for drinks. After years of social isolation, people are craving novel ways to connect, play and create memorable nights out with friends. As the founder of ADX Entertainment, a dynamic pricing platform for hospitality venues, I've been following this trend closely. Our technology allows venues to seamlessly integrate dynamic pricing models that elevate guest experiences and multiply drink sales. Pairing ADX with competitive socialising concepts is a powerful driver of foot traffic and revenues. I'm excited to be part of this new wave of hospitality innovation. Of course, I'd love to hear your own thoughts and ideas too! At what price point are you willing to drink a different beer or cocktail...?

🍲 Transforming experiences with the magic of the 95/5% Rule 🍷 Over the break, I delved into Will Guidara INSANELY great book "Unreasonable Hospitality", where the concept of the 95/5% rule really resonated with me. It’s about focusing your efforts on a few key areas that create an outsized impact. 🔍 Case in point: When I led Kitchen Takeover, we would always think of a few memorable showstoppers to make the event seriously memorable and special. The photo below is of the post box we created for our French Christmas experience, Joyeux Noël. We created a menu that looked like a postcard and on the back, diners could tear it off and put it in the post. We then sent the postcard to anyone in NZ. It was all about connection, creativity and community. 📌 Key Takeaway: Next time you're creating an experience, ask yourself – what are my 5% elements that will contribute to 95% of the impact? Channel your creativity and resources into these, and watch your event or experience transform from ordinary to extraordinary. #eventsuccess #foodexperience #foodevents #UnreasonableHospitality

Setting up temporary bars for busy events and festivals can be more pain than gain. Logistical headaches, finding experienced bar staff and, come the big day, the perfect storm of unproductive queueing, slow service and poor quality pour of pints and other drinks. In this all-too-common scenario wet sales margins take a hit, fans have a bad experience and event (or venue or catering) operators are stressed. Why not let EBar - we’re the leading automated self-serve drinks dispensing solution - take away the hassle with our no-fuss set up and event day operations. A deployment of mobile EBars at your event can increase wet sales, reduce waste and staffing costs and improve your margins. Just the other weekend, in a demonstration of the trust we are building with our customers, we deployed 47 mobile EBars to 3 venues hosting live events and served over 16,000 keg-fresh pints, poured with perfect heads, at a consistently cool 5-6C. Just as fans attending live events love using EBars – keg-fresh pints poured in just 7 seconds - our event and venue operator customers love the clear commercial benefits of our fully automated self-serve system.   If you have a big event coming up anywhere in the UK and are looking to maximise wet sales revenues and margins, then contact EBar for a quick assessment. #LoveEBar #PerfectPints #fastestpour #EBarAutomation #BarTech